Collection of Expert Squarespace Reviews

Last updated on November 1, 2016
Squarespace Review

Squarespace Builder

4.6

4-6stars-white
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What do we think about Squarespace:

  1. Visually pleasing, mobile responsive template designs – Helps you look good!
  2. 24/7 support – 1 hour email response turnaround time
  3. Powerful & flexible styling editor – Offers you a ton of design flexibility
See our detailed review of Squarespace here

What do other experts say about Squarespace:

Squarespace lets you build websites with full commerce support that look beautiful on mobile devices as well as desktop browsers.

PROS

  • Attractive, responsive designs that accommodate mobile screens.
  • Lots of powerful website building tools and options.
  • Deep selling capabilities, including digital downloads.
  • Good help and analytics tools.
  • Customizable for developers using HTML and CSS.

CONS

  • No free level.
  • Fewer templates than the competition.
  • Can’t move your site code to a standard Web host.
  • No on-page ad tools.
  • Lacks built-in support for third-party widgets, aside from pure code.
  • No preview or customization for mobile version of site.
  • Does not support PayPal.

Review points are directly quoted from pcmag.com

Because Squarespace takes pride in their craft, you can feel confident they’ll be there for your business in the years to come.

PROS

  • Squarespace 7 unifies the content and style editor.  A website preview is always a click away.
  • Squarespace’s website editor is quite simple – which is remarkable considering how much you can build with it. It takes discipline to create software this refined.
  • There are no cheesy small business templates. Each template is also sleek and minimal. They are all responsive and mobile friendly.
  • The style editor is great. It lets you control almost every aspect of your template’s style.
  • You can use commerce to sell physical products, digital products and even services.
  • It has a robust tax system. I was able to add individual provincial sales taxes for every province in Canada- which no other general website builder supports.
  • Squarespace is the best website builder for blogs. Hands down.

CONS

  • Only works with one payment processor: Stripe.

Review points are paraphrased from sitebuilderreport.com

It has an air of professionalism that other website builders lack.

PROS

  • Squarespace has a beautiful, professional and easy-to-use interface – especially since the release of Squarespace 7.
  • You can build truly elegant websites in a matter of minutes.
  • All Squarespace templates are brilliantly designed, responsive, and many are tailored for specific industries.
  • Page elements like images, forms, maps and so forth can be added quickly from a list, and then dragged-and-dropped anywhere on a page.
  • With live editing, you can customize your website as you look at it in a live preview.
  • Integration with Google Apps and Getty Images pushed Squarespace further into the realm of professional website building.
  • Built-in blogging functionality.
  • Built-in eCommerce functionality.
  • Built-in analytics/reporting system.
  • Squarespace hosts everything in the cloud, so you can skip the technical stuff, and get straight to building a website.

CONS

  • There are no free Squarespace plans.
  • Squarespace Commerce only has one payment option – Stripe.
  • Not suited to large blogging projects.
  • Squarespace 7 – although brilliant for the most part – needs an option to resize the admin panel, or perhaps make it full-screen, simply for convenience purposes.

Review points are directly quoted from websitebuildercritic.com

With their responsive beautiful templates, seamless social integration, and inclusive hosting, Squarespace is an excellent platform to open your e-commerce business.

PROS

  • Squarespace provides you with templates that command your attention.
  • Extensive styling options. Their Style Editor makes it exceptionally easy for anyone to customise their website design without having to type a letter of code.
  • Responsive website designs that is optimised for desktop, mobile and tablet is absolutely essential.
  • Free Typekit fonts and discounted Getty images
  • Excellent marketing tools. SEO is built in to all websites made with Squarespace to ensure that search engines, and thus potential customers, find you.
  • Hosting and security included. Every Squarespace store includes fast, unlimited cloud hosting at no extra cost.
  • Squarespace’s social integration feature allows you to easily share store news and product updates to all of your customers

CONS

  • Not Open Source. This mean everything is designed by their in-house team and they do not allow external designers to design for their platform. As a result, the templates and tools are exceptionally designed but limited.
  • Editing mode is not intuitive. Squarespace does not offer a real-time “live” editing screen, so you can’t see what your website will actually look like until it is published.
  • Bugs when editing. People often report problems when they want to move blocks around their pages, with the editing system hindering and slowing down their customisation rather than making it an easy seamless experience.
  • Style Editor can be overwhelming. Because of the extent of the customising power given to you, it would be easy to be overwhelmed and not know where to start.
  • No PayPal integration. Squarespace instead uses Stripe to process its payments.
  • Squarespace does not offer phone support to any of their customers.

Review points are directly quoted from wemakewebsites.com

We agree with their slogan: “Better websites for all,” especially from an aesthetic point of view.

PROS

  • Squarespace website has never been easier because the site builder now allows for real point and click interaction.
  • The designs look very artistic and state-of-the-art. The Cover Page builder allows you to create an impressive single page design.
  • Pros can control the HTML/ CSS in the “Professional Plan” (Developer Platform).
  • All plans are ad-free.
  • Fantastic choice of add-on features: gallery widgets, social media widgets (Facebook, Twitter, Instagram, etc.), tools for restaurants and much more.
  • Ecommerce capability
  • [Good SEO tools are] as good as it gets: editable page titles, meta description, and custom URLs. Even 301 redirects are possible.
  • The only real alternative to a WordPress blog; has all the usual blogging features (commenting, trackbacks) and more (geolocation tags, reblogging). If you already have a blog on WordPress, Tumblr, Posterous or Blogger, you can even import it. You can even host your own podcast on Squarespace, complete with RSS feed and iTunes tagging.
  • The inbuilt visitor analytics tool shows you some key stats.

CONS

  • Sometimes [the editor] feels a little too minimalistic, which can require a decent amount of trial and error until you are completely familiar with the editor.
  • Editor supports any language, but interface in English only
  • Its page speed could be a bit faster.

Review points are paraphrased from websitetooltester.com

Squarespace can be best described in two words: functional beauty.

PROS

  • Flexibility
  • User-friendliness
  • High level of customization
  • Excellent style editor
  • Robust eCommerce feature

CONS

  • Terrible Customer Support: Some have complained that once you start paying for your Squarespace website, you’d better be ready to say “bye-bye” to any legitimate customer support provided by the company themselves.
  • Frequent Bugs and Glitches: Squarespace works well when it actually works. Unfortunately, there are all too frequent bugs and glitches in the system, possibly due to the recent launch of Squarespace 7. One would hope that these bugs will be ironed out soon, for the time being they can be fairly annoying.

Review points are directly quoted from merchantmaverick.com

The bottom line, is that if you are in some kind of artistic field and need a fairly quick option for a stunning website, than Squarespace is a great option.

PROS

  • Their visually-rich and minimalistic templates have a very sophisticated and luxurious feel.
  • They also have great 24/7 customer support, with a commitment to respond to email questions within an hour, no matter what time of day.
  • Squarespace has a solid ecommerce option.

CONS

  • It does not have any free options.
  • It is also a little more expensive than its competitors.
  • Squarespace’s ecommerce platform does not directly integrate with Paypal
  • Squarespace, although still easy-to-use compared to HTML/CSS creation builders, is not nearly as intuitive as its competitors.

Review points are paraphrased from fitsmallbusiness.com

They live up to their tagline of “Build It Beautiful.”

PROS

  • Huge selection of design templates that are truly professional and beautiful.
  • Beautifully designed editor. If you’ve ever used purely functional ugly software, it’s a bit of fresh air. It makes building the website interesting.
  • All-in-One Platform. There’s no figuring out if this app or extension is compatible. There’s no troubleshooting or topics outside their Knowledge Base and/or customer support. Even things like website analytics are included with the platform.
  • Hosting and security are taken care of for you.
  • Squarespace offers 24/7 customer support. They do support via live chat and email tickets.

CONS

  • They come out more expensive compared to their direct competitors.
  • Limited marketing tool compared to self-hosted solution like WordPress.
  • Squarespace’s lack of support for 3rd party apps and extensions.
  • Lack of onboarding support. There’s no sequence, priorities or help immediately after sign up. Their walkthroughs in Support are well-done. But again, it’s a disadvantage when an excited customer has to immediately head over to Support, especially when the main purpose of an all-inclusive website builder is to have a simple, easy experience.
  • Squarespace’s backend functionality is not a breeze to use. Not because it’s bad, but the whole point of choosing Squarespace instead of building your own website on your own hosting is to have a fluid, easy setup experience.
  • [It does not have] full-fledged ecommerce capabilities that online store platforms.  It’s more like Squarespace has shopping cart and accepting payments functionality.

Review points are paraphrased from shivarweb.com

Jeremy Wong

About Jeremy Wong

Maybe just like you, at first we didn't have a darn clue about how to build a website, nevermind write half a line of code if our life depended on it! We wanted to build a website to start a side business, and felt overwhelmed, confused & scared about how to actually do it, which builder to use, and making wrong decisions. After years of trials & errors using different website builders, we're here to share our experiences with you.

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Jeremy Wong

About Jeremy Wong

Maybe just like you, at first we didn't have a darn clue about how to build a website, nevermind write half a line of code if our life depended on it! We wanted to build a website to start a side business, and felt overwhelmed, confused & scared about how to actually do it, which builder to use, and making wrong decisions. After years of trials & errors using different website builders, we're here to share our experiences with you.

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