InMotion Hosting Review: Feature-Rich and Business-Focused

Last updated on November 21, 2018
InMotion review

InMotion Review Highlights

Imnotion boast very highly trained and helpful support staff

Even on their most basic pricing plan, Inmotion offers you unlimited disk space and a free SSL certificate

99.97% uptime!

InMotion review

Rating

Powering
N/A

Starting from
$6/month

No Trial
Yes

Review by
Last Updated on November 21, 2018

InMotion hosting is a lesser known web hosting services with some surprisingly good features.

It’s not all good news, though. Overall InMotion doesn’t quite stack up against the hosting giants of HostGator, GoDaddy and Bluehost. But everyone’s different, and InMotion could be right for you.

But that’s the issue with web hosting services. There are so many providers it’s hard to know which one delivers the right services for your needs at the best possible price.

That’s where we come in.

We’ve undertaken comparative research of top web hosting providers, weighing up everything from uptime to value for money. InMotion currently scores 73% in our WBE ratings, which is good, but certainly not the best all-round performance.

In this review, we’ll take a look at the key features of InMotion, and offer some comparisons to other web hosting services. Take a look to see how InMotion stacks up against the competition, and whether the services it offers are right for your needs.

InMotion

3.6 out of 5

Hosting

4 out of 5 stars

Features

5 out of 5 stars

Help & Support

2 out of 5 stars

Up Time

3.5 out of 5 stars

Value

2 out of 5 stars

Pros:

  • Highly trained support staff
  • Unlimited disk space and free SSL at the basic pricing tier

Cons:

  • No sub-$5 pricing tier
  • No Windows servers
Further Information:

Top Web Hosting Providers – our comparative review of HostGator, Bluehost, and GoDaddy Hosting

InMotion In Brief

InMotion started life in 2001, and since then has grown into a company with 300 employees and three offices across the U.S. — in Los Angeles, Denver, and Virginia Beach, VA. It also has two data centers in Los Angeles and Ashburn, Virginia with “thousands and thousands” of servers.

The company says it has “hundreds of thousands” of customers, which is a far cry from the millions that the bigger companies have. Instead, InMotion focuses on providing as high a level of service as it can muster to compete with the bigger companies.

Its support staff, for example, undergo 160 hours of training to learn about all the technical facets of web hosting such as LAMP stack, email clients, and Linux operating systems. Not sure what LAMP stack is? Don’t worry, they don’t expect you to!

Reliability & Performance

If you’ve read our reviews, then you know one of the first things you need to determine is what kind of uptime a provider offers. This is key since you want your website to be going offline as little as possible.

A 100 percent uptime just isn’t possible, and even some of the bigger sites go down occasionally. That said, a near but not quite 100 percent uptime rate should be the goal.

InMotion’s uptime rating is currently at 99.97 percent based on our research. That’s a great amount of uptime that equals less than three hours of downtime per year. Not bad at all.

What are InMotion's Features?

InMotion’s most basic account is called Shared Business Hosting. This plan includes unlimited disk space and bandwidth, which is good. Unlimited bandwidth is quite common, but unlimited disk space for your site is not, at the basic level.

You get a free SSL certificate, which gives your site HTTPS. This is another rarity at this pricing level, but it’s a key feature for businesses since Google favors sites secured with HTTPS over regular, insecure HTTP sites.

This basic plan also covers two websites, whereas most major hosts only allow one website on its basic plan. Like other services you’ll also get a free domain.

There’s also free hack protection, free backups, and DDoS protection. The free backups are really nice, as not all hosts offer this for free. The DDoS protection is also interesting, though many of the larger web hosts are built to withstand any major denial of service attacks.

Like other services, InMotion also has its own drag-and-drop website builder for those who aren’t going the WordPress route.

Customer Support

InMotion has a support center forum that covers the basics, with solutions to frequently asked questions right at the top. These are all articles written by the company as opposed to popular crowd-sourced solutions written by forum members.

InMotion support
Some website hosting providers leave support to its community. InMotion produces extensive documentation themselves

There is a regular forum, however, where you can ask other InMotion customers for help or find solutions from others who’ve had the same problem.

Beyond that basic level of DIY support, InMotion provides live chat, phone, email, and support tickets via your customer account dashboard. InMotion also does Skype chats if you’d prefer to use that service instead of the phone.

Pricing & Value for Money

InMotion has five different types of services:

Basic hosting starts at $6 per month, though there are three tiers on this plan including $8 and $14 per month options. All of those prices are based on a two-year commitment. A single year commitment adds $2 extra per month to each tier.

WordPress hosting, which offers better performance for WordPress sites than standard shared hosting, has six tiers priced between $7 and $115 per month. The first three tiers require a two-year commitment to get the lower price, while the more expensive plans require just a single year.

VPS hosting starts at $20 per month with both managed and self-managed services. The managed versions start at $28 per month and the unmanaged begins at $20. Self-managed hosting requires a two-year commitment to get the better pricing, while the managed hosting requires a single year. Each type of VPS hosting has three pricing tiers. Ranging from $28 to $65 for managed, and $20 to $65 for self-managed.

InMotion's Place in the Hosting Universe

InMotion offers a lot of value for its pricing, but it is more expensive for its basic plans compared to Bluehost, HostGator, and GoDaddy. If you are looking for a simple, personal WordPress blog or another basic site, then InMotion might not be the place for you. If, however, you have a site that needs more features to support its growth, then InMotion could be the hosting company to do it.

InMotion is a Linux-only shop, which means it does not provide Windows-based servers. If you need a Windows server then InMotion does not have what you need.

Conclusion: Is InMotion Right for You?

InMotion is an interesting service that offers more freebies at basic levels then you’ll find in the bigger hosting companies. But there is no ultra-cheap tier that offers prices under $5 per month for beginning users.

If you are willing to pay a little more, however, InMotion’s intense training for its support staff may offer a less stressful experience than other hosting providers.

Website Builder Expert aims to provide you with honest data. That’s why we conduct our own research and obtain direct, personal insight. Analyses and graphics in this article are based on authentic sources cross-validated by our in-house experts.

We take great care to ensure the information we publish is reliable and accurate. However, WBE takes no responsibility for any inaccuracy in information supplied to us by users, research participants, or other entities.

Please note the insight contained within this article is for general information purposes only. We’re glad to answer any questions you may have about this article and its supporting research. For further information, please contact Website Builder Expert directly via email at info@websitebuilderexpert.com.

Joshua Frisby

About Joshua Frisby

I have first hand experience building and launching websites - it's surprisingly easier to do than you think. I am fascinated by the online world and having worked in the tech industry for several years I am here to share my experiences and some interesting insights with you.

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Joshua Frisby

About Joshua Frisby

I have first hand experience building and launching websites - it's surprisingly easier to do than you think. I am fascinated by the online world and having worked in the tech industry for several years I am here to share my experiences and some interesting insights with you.

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One Response to InMotion Hosting Review: Feature-Rich and Business-Focused

  1. #

    What do you mean it doesn’t stack up against Bluehost and HostGator. Those are two of the worst companies out there when it comes to hosting websites? I’ve had all three and there is zero comparison. Inmotion is hands down better.