Hostinger Introduces VPS AI Assistant

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jordan-glover
Written By
Published on August 1, 2023
Hostinger VPS homepage. A purple background with a man on the right next to white text.
Source: Hostinger
  • Hostinger has introduced an AI Assistant to help customers with all their AI-related queries
  • The AI Assistant is free for all VPS customers to use

VPS hosting isn’t as straightforward as shared or cloud hosting. This means that more often than not, VPS customers need an extra helping hand to fix any hosting problems that might pop up. That’s why Hostinger has made good on its reputation as an AI-forward hosting service with its brand-new VPS-specific AI Assistant.

The hosting provider already boasts a long list of customer support options for VPS customers, such as a large catalog of VPS tutorials, as well as a 24/7 Customer Success team. However, its newest innovation is programmed to eliminate the need for endless FAQ scrolling, delivering answers to tricky VPS queries in seconds.

But the AI isn’t just designed to provide instructions. It can also produce a step-by-step guide to help customers install certain services on their VPS. The assistant will provide all the commands, meaning that the user can copy and paste the code directly.

Hostinger’s website builder already makes extensive use of AI, offering numerous tools to simplify the building process for its users. It’s no surprise that this technology has made its way over to the hosting side of the business, solidifying Hostinger’s reputation as a brand that isn’t afraid to take advantage of the benefits AI has to offer.

The AI Assistant is a free feature that VPS customers can take advantage of. Users can access it by logging into their account, selecting the VPS dashboard, and choosing their server. The AI Assistant is available on the panel to the left and users can treat it like a chatbot, entering their query and receiving an answer in seconds.

Hostinger has stated that although the AI Assistant works best in English, it can understand other languages. This is something we’re pleased to hear, given that offering multiple languages promotes accessibility and makes the brand more appealing to customers who don’t use English, a serious benefit of AI customer service systems.

Currently, Hostinger’s VPS AI Assistant is being beta tested, and users are being encouraged to leave feedback in order to help with its development.

Written By

jordan-glover

Hi, I’m Jordan:

As a Senior Writer for Website Builder Expert, I use my hard-earned expertise to produce high-quality content to help small business owners build websites, get online, and grow their digital confidence. I previously worked in email marketing but joined the Website Builder Expert team in 2021, and have since tested and reviewed dozens of website builders and platforms to become the expert I am today. Since becoming part of the team, I’ve published over 30 articles for Website Builder Expert, and have attended industry conferences to further my knowledge and keep me up to date with the peaks and troughs of the online world. I’ve also written for various publications, such as Noupe, State of Digital Publishing, Sprout24, and more.

You can find me on Linkedin here.After working as an elementary school teacher, Jordan moved to the big bad world of email marketing where she got her first taste of all things digital. Since 2021, she’s been writing for Website Builder Expert and producing high-quality content to help arm our readers with the knowledge and guidance they need to get started. Jordan’s answered over 160 user comments on our website and has also used her experience in email marketing to revamp Website Builder Expert’s newsletters.

With over 30 articles produced for the website, Jordan’s been able to put her true passion – writing – to work, inspiring and helping others succeed online. So much so, she’s currently undertaking a Masters in Creative Writing, and has written for many publications on topics such as branding and SEO, including Noupe, Promotion World, State of Digital Publishing, Sprout24, 60 Second Marketer, and more!

At Website Builder Expert, expertise and experience are hugely important because we want to help our readers make informed decisions with the content on our site. As a result, Jordan keeps her knowledge up-to-date by taking part in hands-on website builder testing, and by attending the latest industry conferences and talks. You can read through Jordan’s articles below, or connect with her on LinkedIn.

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