SiteGround vs InMotion 2018: Your Top Pick

Last updated on September 12, 2018

featured image siteground vs inmotionLooking for a hosting provider and heard of SiteGround and InMotion? Stuck between them or just want to find out more? You’ve come to the right place!

We’ve done our research by gathering and comparing data on the leading website hosting providers to cut through the confusion and help you make the best decision for your site.

Here’s a bitesize comparison of SiteGround and InMotion to get started.

SiteGround

4 out of 5

Hosting

4 out of 5 stars

Features

3 out of 5 stars

Help & Support

5 out of 5 stars

Up Time

4 out of 5 stars

Value

2 out of 5 stars

InMotion

3.6 out of 5

Hosting

4 out of 5 stars

Features

5 out of 5 stars

Help & Support

2 out of 5 stars

Up Time

3.5 out of 5 stars

Value

2 out of 5 stars

Straight up front: SiteGround beat InMotion in our research rankings, making it the winner of this comparison.

Although these two competitors are pretty well matched, with fairly even scores across hosting types, uptime and features, SiteGround really pulled ahead when it came to value for money and help and support.

Both SiteGround and InMotion are strong and well-rounded hosting platforms, so who you go with will depend on your site and individual needs.

Read more on either provider – follow the links below for our in-depth reviews on each:

Or, if you’re keen to keep going then read on as we jump into the pros and cons of these providers. Time to find out which is best for you!

Pros & Cons of SiteGround and InMotion

Here’s a rundown of the pros and cons of SiteGround and InMotion.

SiteGround Pros
#1 24/7 customer support
#2 In Top 3 providers recommended by WordPress
#3 Free auto daily backups
#4 Upfront pricing
#5 99.98% uptime
SiteGround Cons
#1 Limited disk space
#2 Prices could be cheaper – but still better value for money than InMotion
InMotion Pros
#1 Highly trained customer support
#2 Unlimited disk space
#3 Free SSD storage
#4 Free domain
#5 99.97% uptime
InMotion Cons
#1 Small range of help and support features
#2 Less affordable price plans than SiteGround, lower value for money

 

Although InMotion’s customer support staff are highly trained, the hosting provider offers  fewer help options than SiteGround. It doesn’t provide 24/7 live chat and phone, or technical support tickets. However, they both have a real focus on delivering high quality customer service, so either way you’re in good hands!

As you can see, both have almost 100% uptime! This is how much time a server is actually up and running online. It’s always an important factor to look at because you want your site to be visible on the web as much as possible.

Just like most providers, there are perks thrown in to sweeten the deal! SiteGround creates free daily backups of your site so you’re covered should anything go wrong (like accidentally deleting your homepage)!

InMotion’s free SSD storage and the forever appealing free domain are also great additions. SSD stands for Solid State Drive and is a faster, more reliable hard drive than traditional ones because it’s 100% electronic! You can read more about this in the Features section.

SiteGround offers cheaper price plans than InMotion. With Shared and WordPress hosting plans available for less than $5 a month with a wide range of features, SiteGround offers better value for money. You can compare the details in Pricing and Value for Money later.

Verdict: InMotion wins here. It’s pretty close though! They both offer free backups, top quality help and support, and fast uptime. SiteGround is stronger in value for money, but InMotion’s free domain and unlimited disk space just nudged it into first place.

Features, Performance, & Ease of Use

When you’re choosing a provider you want to know exactly what it is they’ve got to offer.

It’s not worth getting drawn in by a free domain if the uptime is terrible, or excitedly signing up for unlimited disk space, only to discover the interface is confusing and clumsy!

Luckily, you don’t have to worry about any of that with these providers – just take a look below!

SiteGround InMotion
Free Domain No Yes (on 12 month plan)
Control Panel cPanel cPanel
Free Backups Yes Yes
Unmetered Transfer Yes Yes
Disk Space Up to 30B Unlimited
Uptime 99.98% 99.97%

 

Both InMotion and SiteGround are independent hosting providers. While this means they are smaller than hosting giants like Bluehost or HostGator, it really drives the quality of their service and the importance of customer experience. Which is great news for you!

The free domain is usually the feature people are drawn to first and foremost. And why not! It’s a great perk and attractive deal.

InMotion only offers the free domain, (or free domain transfer if you already have one), for its 12 and 24 month plans. Remember, it’s for new customers only and is not available on the Dedicated hosting plan.

inmotion shared business hosting features
InMotion’s Shared hosting comes with a great range of features. The key features are shown here, and include free SSD storage, a free domain, and a 90 day money back guarantee.

Both offer unmetered transfer and free backups, and use cPanel for their interface. cPanel is popular with hosting providers because it’s reliable and easy to use.

SiteGround has enhanced its cPanel, adding extra features to increase functionality and integrating it into the user area to make it as user-friendly for you as possible.

InMotion pride themselves on being cPanel experts – they have also customized it to enhance performance and ease of use, and include it free with all hosting packages.

Which one you prefer depends entirely on personal taste – we think SiteGround’s is slightly better because of its focus on great user experience. Both are clear and simple to navigate, however, so either way you can be sure of a high quality and easy to use interface – win win!

Of course we’ve already praised both for their high uptime scores. 100% uptime isn’t possible, but both SiteGround and InMotion are right up there when it comes to server reliability.

SiteGround actually states its uptime as being 99.9% which is incredibly impressive. We’re definitely not saying this isn’t accurate, just that at the time we tested it we recorded 99.98%, which is still pretty speedy!

siteground shared plan features
SiteGround’s essential hosting features are included even on their Shared hosting plan, the lowest price level, and include a free website builder, auto daily backups, and 24/7 support.

Aside from the free domain, disk space is the major difference in our comparison table. Disk space is just how much data you can store on your web server.

SiteGround offers users 10GB on the StartUp plan, which is the most basic price tier. The disk space goes up to 20GB on the middle plan GrowBig, and reaches 30GB on the top GoGeek plan.

If you’re not sure how much you need, SiteGround advises you what type of website each plan is suitable for. If you don’t want to worry about having enough disk space, however, then InMotion offers loads of it – unlimited disk space, in fact.

InMotion also provides free SSD storage on all their plans. What is this? Well, SSD stands for Solid State Drive. SSD storage is speedier and more reliable than traditional hard drives because it is 100% electronic.

This means your website will perform a lot faster, meaning your visitors won’t be left twiddling their thumbs waiting for your site to load.

SiteGround has SSD storage included in all its paid shared and cloud packages. This is the usual system for hosting providers. InMotion, however, offers SSD storage for free!

Another great acronym to throw in is SSL. This stands for Secure Sockets Layer and basically means any information visitors enter on your site is encrypted. This shows visitors and search engines like Google that your site is secure and can be trusted. Both SiteGround and InMotion provide this for free, so it’s another win-win here!

Because both providers are in competition with the hosting giants out there, it makes sense that they offer such great perks for their customers.

We’ve picked out some of the most important and popular features, but there are many more on offer! Follow the links to see the full range of features being offered by each provider.

Verdict: You may have guessed it: it’s a draw! This is a real battle and neither one is backing down. Aside from the main features listed in our comparison table, InMotion and SiteGround have scores of extra features. They’ve both got you and your site covered, so enjoy being able to pick the best bonuses without worrying about being limited to basic features.

Which has Better WordPress Integration?

Are you thinking about using WordPress to make your website? Maybe you already have? Then you’ll know what a major player it is – over 30% of the internet is powered by WordPress!

So it’s worth thinking about. You need a hosting provider which will champion your WordPress site. Otherwise it’d be like buying a tool box, only to open it up and find that none of the screwdrivers actually fit!

So, you want a hosting provider with the right features and support to really help your site grow. But where to start? How do you know what makes a good WordPress hosting provider?Well, why not go straight to the source?

WordPress themselves have created a list of the top three hosting providers for, well, WordPress sites! You can see it for yourself here, but in case you can’t bear the suspense, here it is: SiteGround have ranked at number three as one of the “best and brightest of the hosting world”.

And it’s no surprise SiteGround have earned this place in the WordPress spotlight.

siteground wordpress tools
SiteGround’s wide range of WordPress features includes one-click installation, auto updates, and a free site transfer, making it easy for you to manage your site.

With one-click install, managed updates, and 24/7 expert support, as well as a range of other specialized features, managing your WordPress site with SiteGround is super easy. Plus, Siteground is serious about security and protects your WordPress site from hacks.

InMotion also has a very well-rounded WordPress hosting package, including hack protection and optional automatic WordPress updates. If you’re setting up your WordPress site, there is a handy pre-install option which means your site will be installed for you and ready to use.

InMotion has six price plans to choose from for WordPress hosting, while SiteGround has its usual three price tiers.

Verdict: SiteGround wins this round, hands down. While InMotion has great WordPress support to offer, it can’t knock SiteGround off the podium. WordPress themselves recommend SiteGround to host your WordPress site, and they should know best.

Want to find out more?

SiteGround & InMotion: Customer Support

We can all do with a little support now and then. Even when you don’t need it, it’s just nice to know it’s there. SiteGround and InMotion pride themselves on giving their customers the best possible service. So just how do they do this?

SiteGround InMotion
Knowledge Center Yes Yes
Live Chat Yes Yes
24/7 Live Chat Yes No
Phone Yes Yes
24/7 Phone Yes No
Tickets Yes No
Skype No Yes

 

InMotion has a clear, easy to use, and extensive support center with helpful links to Frequently Asked Questions (FAQs) and user guides and tutorials.

For example, there are product guides, email and website tutorials, education channels, community support, and even a YouTube channel with “how to” video guides.

If you can’t find your answer on the support base, you can also reach InMotion’s support staff via live chat, phone, and Skype. Every member of the support team must have at least 160 hours of internal training on specialist subjects in order to respond to your questions, so they’re sure to help you out!

inmotion support center
InMotion’s Support Center includes helpful links, FAQs, how to guides, and tutorials - and that’s just the start!

SiteGround has a wider range of support features than InMotion, and couples this with a similar approach to excellent customer care. The SiteGround knowledge base is clean, simple, and easy to find your way around.

With a search bar at the top of the page you can simply search for an answer to your question, or browse through the links in the categories beneath it. Each section has a wide range of help articles so there is sure to be something to help solve your issue.

But if not, don’t worry! You can talk to a real person, and you won’t have to wait hours for it either. On SiteGround’s support page there is a reply time given for each support channel.

24/7 ticket support has a response time of only ten minutes, while you’ll get an instant reply via their 24/7 live chat and phone support. Siteground’s contact center is deliberately overstaffed so you’re not kept waiting.

siteground knowledge base
SiteGround’s knowledge base features a search bar and list of various categories, some of which include hosting related articles, cPanel FAQs, and a range of Application queries, plus more.

For even more information you can check out SiteGround’s tutorials and webinars, or even make use of the Setup Wizard to guide you through your first steps in the hosting world.

If you don’t need urgent help but just want to keep an eye on the latest news, you can follow Siteground’s blog for all kinds of updates!

Verdict: SiteGround wins the help and support round. While they’re equal in the level of quality they provide, SiteGround has a wider range of support functions for its users. There’s no denying that InMotion’s knowledge base is great (and the option for Skype support is an appealing approach), but SiteGround offers better all-round customer support 24/7.

Pricing & Value for Money

Good things come in small (price) packages! So how well do SiteGround and InMotion live up to this? Let’s have a look.

Monthly Rates

SiteGround InMotion
Shared/Business Hosting $3.95 – $11.95 $5.99 – $15.99
WordPress Hosting $3.95 – $11.95 $6.99 – $142.99
VPS Hosting $19.99 – $144.99
Dedicated Hosting $269 – $729 $99.99 – $589.99
Cloud Hosting $80 – $240
Reseller Hosting $42 – $45 (per credit) $13.99 – $164.99

 

As you can see, neither is offering mind-blowingly low prices. But they still offer good value for money, especially with the amount of free features both providers include.

While most hosting providers have lots of add-ons at the checkout which can massively increase the total cost, both SiteGround and InMotion are refreshingly upfront with their pricing.

For example, Siteground adds a standard $17.95 domain registration fee to your plan, and then just gives you the option to untick the SG Site Scanner option (which is $19.80 a year).

InMotion has various add-ons you can choose in checkout, but they’re automatically unselected, so they won’t get added to your total unless you choose them yourself.

SiteGround’s most basic plan is its Shared hosting package. You have three price options: the $3.95 a month StartUp plan, the $5.95 a month GrowBig plan, or the $11.95 a month GoGeek plan. The StartUp plan is aimed at an average sized blog, personal, or business website and has features to support this.

siteground shared hosting price plans
SiteGround has three price plans for its Shared hosting package, with a range of features meaning there’s something for everyone.

These plans are the same for WordPress hosting too, and make it easy to move up through the different tiers.

InMotion’s basic plan is Shared Business hosting. Like SiteGround, it has three price plans  ranging from Launch, the cheapest at $6.39 a month for a two year plan, through to the top plan Pro, at $14.71 a month for a two year plan. The middle plan, Power, is priced at $8.49 a month for a two year plan, and is considered the best for small businesses.

Like most hosting providers, SiteGround and InMotion have sales on throughout most of the year. This a great bonus for new customers and means you can get some great discounts when you sign up with them!

Just remember sale prices only apply to your first term. You will start paying full price when renewal time comes round, so make sure you look at the regular price as well to avoid any surprises.

It’s worth mentioning Reseller hosting here as well. This is a type of hosting where you pay a hosting provider for space on their server, and then basically rent that space out to third parties. It’s a bit like renting a shop – you’re paying a landlord for the space, but other people are paying you for your services so that you make a profit.

As you saw in the comparison table, the two providers structure their plans differently. SiteGround offers Reseller hosting, but unlike InMotion, you’re charged per credit rather than per month. (One reseller credit equals one year of hosting.) You need to buy at least five credits to sign up, at $42 per credit.

Compare this with InMotion’s most basic Reseller plan, the catchy R-1000S. The one year plan comes in at $21.39 a month, but you pay the yearly total up front. There is a choice of extras and add-ons depending on your needs, and this will affect the total cost.

Some hosting packages, such as SiteGround’s Cloud hosting or InMotion’s Dedicated hosting, have more than the three basic price plans. This means you have loads of options and can choose the best one for you!

SiteGround offers a 30 day money back guarantee, so you can try it out without any financial fear. InMotion offers a staggering 90 day money back guarantee – that’s how confident they are that you’ll love their service!

Verdict: SiteGround is the winner! With its sub-$5-a-month plans combined with its wider range of features, it offers better value for money than InMotion. SiteGround’s more affordable to scale your site on, and is the better choice if you’re building your first website or are on a tight budget.

SiteGround vs InMotion: Conclusion

SiteGround and InMotion have put up a pretty fierce battle, and it’s clear both these independent providers deserve their reputations as popular hosting companies.

SiteGround has a strong focus on speed, support, and security, which shows in its high quality customer help and technical standards. InMotion gives free perks to all its customers and has a great range of features to give your site the boost it needs.

But there must be a champion, and overall SiteGround ranked higher than InMotion in our research. It scored 80% in total, giving it a glowing four stars out of five, pushing ahead in value for money, help and support, and uptime.

InMotion scored evenly across types of hosting and features, and was close behind Siteground with 3.5 stars.

As ever, which one you choose will depend on your own personal preference and what your site needs. If you want free perks and features, unlimited disk space, or VPS hosting, then go with InMotion.

If you want an officially recommended provider for your WordPress site, a wide range of high quality help and support options, or are after better value for money, then SiteGround is your first choice. With its simple, scalable price plans and extensive range of features, your website will be in good hands.

Website Builder Expert aims to provide you with honest data. That’s why we conduct our own research and obtain direct, personal insight. Analyses and graphics in this article are based on authentic sources cross-validated by our in-house experts. We take great care to ensure the information we publish is reliable and accurate. However, WBE takes no responsibility for any inaccuracy in information supplied to us by users, research participants, or other entities.

Please note the insight contained within this article is for general information purposes only. We’re glad to answer any questions you may have about this article and its supporting research. For further information, please contact Website Builder Expert directly via email at info@websitebuilderexpert.com.

Lucy Carney

About Lucy Carney

You’re not alone! Building a website can be scary, especially if you’re like me with no previous coding experience. With the help of our experts I’m here as a friendly voice to help guide you into the exciting world of website building. If I can do it, so can you!

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Lucy Carney

About Lucy Carney

You’re not alone! Building a website can be scary, especially if you’re like me with no previous coding experience. With the help of our experts I’m here as a friendly voice to help guide you into the exciting world of website building. If I can do it, so can you!

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