Marketing Budgets Are Getting Cut: Here’s What You Should Do Now

We may receive a commission from our partners if you click on a link and purchase a product or service on their website. Learn more

A person in a business outfit sits at a desk, using a laptop and writing in a notebook, surrounded by a modern office setting.

Almost three quarters of SMBs say that marketing costs have negatively affected their profits in January. While making marketing budget cuts may appear to be a quick solution, doing so can make it harder to attract customers and grow your brand in the long term.

We surveyed 300 SMBs in the US on finances, and found marketing to be a common cause of concern. Below, I’ll unpack the trends we found and share how automation may be the best solution.

The Negative Impact of Marketing Costs on SMB Profitability

The costs involved in running a business are on the rise, and profit margins are declining as a result. In fact, our survey found that 13% of SMBs are giving up over 41% of monthly revenue to operating expenses.

Factors like rent, salaries, software subscriptions, and business loans make up the overall cost of keeping your business running day-to-day. Here’s how we categorized these expenses in our survey:
  • Personal costs
  • Rent and facilities costs
  • Technology and software
  • Marketing and advertising
  • Inventory
  • Loan and debt
  • Taxes and regulations
  • General supplies

We asked businesses which operating expenses were the most impactful on their profit margins in January. While taxes and regulatory fees were the biggest concern, 72% of businesses also found marketing and advertising costs were causing a notable drop to their bottom line.

If you’re struggling to work out how to respond to increasing operating expenses, you’re not alone – the majority of businesses we spoke to had no immediate cost-control strategies in place. But for those with a plan, the most popular strategies were reducing discretionary spending, negotiating lower prices, and reducing marketing and advertising spend.

Bar chart showing SMB survey results on strategies used to manage operating expenses, with 11% reducing spending on marketing and advertising
Source: Website Builder Expert

Something’s Got To Give: Marketing Budgets Take a Hit

Our survey found 11% of small to medium US-based businesses are planning to combat increased operating costs by reducing their spend on marketing. 

How Much Are Businesses Reducing Marketing Budgets By?

When we asked businesses how much they’re planning to reduce their marketing budgets by, over half fell within the 6% to 15% range. The majority were concentrated on the lower end, making cuts of 6% to 10%, but over a quarter are cutting budgets by 11% to 15%.

Here’s the full breakdown:

  • 23% will reduce marketing budget by 1% – 5%
  • 29% will reduce marketing budget by 6%-10%
  • 26% will reduce marketing budget by 11%-15%
  • 6% will reduce marketing budget by 16%-20%
  • 17% will reduce marketing budget by 21% or more

The Hidden Impact: Marketing Software and Hiring Under Scrutiny

Our survey responses show a strong trend towards tightening investment around marketing activity, with two specific areas being scrutinized:

  1. Software: Of the 11% of businesses planning to re-evaluate their tech and software expenses, the majority (34%) were most keen to cut down on marketing software specifically.
  2. Hiring: Of the SMBs using hiring freezes to combat operational costs, 22% will focus this on the sales and marketing departments. 

While cutting marketing costs may provide immediate relief for businesses facing financial pressures, the risks attached to this strategy tend to snowball. For instance, less resources often leads to worsened output (quantity and quality) and as a result, your brand awareness and visibility may take a hit. It’s also challenging to regain market share once lost, meaning you may lose more money in the long term than you save.

Marketing Automation: The Key To SMB Growth Beyond 2026?

Brand awareness and visibility are key to a thriving business, but they take time and effort to maintain. Marketing automation AI tools are the most effective way to maintain marketing activity when short of resources.

To prove this further, marketing was one of the most common uses among the 10% of survey respondents using automation to save on costs:

  • 55% are automating market research
  • 42% are automating personalized marketing

While many businesses are opting out of marketing software and subscriptions to save money, there are wider benefits in committing to AI marketing automation tools. Firstly, by taking care of key tasks, these tools reduce the workload of marketing teams, allowing businesses to carry out hiring freezes.

On top of reducing strain, automations can actually yield faster and better results when it comes to carrying out repetitive tasks that take up time. For instance, you could use AI tools to create content at scale, or to time your email marketing sends for the highest open rate.

Final Thoughts: What To Try First

If your marketing ROI is down, you may feel tempted to make cuts. However, marketing is a key component of long-term growth, so you must weigh up the short and long-term implications of any changes you’re considering.

Before making quick decisions that could hinder your business, ask yourself if you can optimize your marketing spend using AI and automation tools first.

Written by:
Annie Angus is a Writer for Website Builder Expert with a passion for shaping jargon-heavy research into digestible content. She has previously researched and written about industries ranging from tech to fashion, and now, after testing our top website builders such as Wix and Squarespace, she is enthusiastic to share her findings with our readers. With first-hand experience in utilizing social media and online marketplaces to grow a small handmade clothing business, Annie understands the priorities and concerns held by SME owners, and knows precisely what they look for in a website builder. She combines this unique perspective with her knowledge of website builders to produce engaging content spanning all areas of the small business journey, from creating a strong website to growing and maintaining an audience.

Leave a comment

Your email address will not be published. Required fields are marked *