GoDaddy Website Builder Review | GoCentral 2018

Last updated on November 8, 2018
GoDaddy review

GoDaddy Review Highlights

1 month free trial

Price range: $5.99 – $19.99

GoDaddy review

Rating

Powering
18 million (all services)

Starting from
$5.99/month

1 Month Trial
Yes

Review by
Last Updated on November 8, 2018

At a Glance

In 2017, GoDaddy launched their new and improved website builder: GoCentral. It was a move away from their old drag-and-drop editor, and now really focuses on speed and simplicity.

All you have to do is enter the information you want on your website and, hey presto, it generates a unique site for you! Easy, right?

GoCentral supports over 1,500 business ideas (a massive upgrade on the 300 GoDaddy’s old website builder did!) across eight different themes, and comes with inbuilt features relevant to the information you provide.   

Though some of its features lack a little depth, GoDaddy’s GoCentral is a perfect solution for any individual or small business looking to get online without all the long-winded hassle and fuss.

What are the Pros and Cons of GoDaddy?

Pros: Cons:
  • You can create a website and get it live in a matter of minutes
  • Not much creative freedom available
  • It’s super easy to use
  • Lack of depth to some of its features
  • Its pricing plans are very cheap in comparison to some competitors
  • Sites aren’t as visually appealing as other website builders’

3.8 out of 5

Features

2.5 out of 5 stars

Design Flexibility

4 out of 5 stars

Help & Support

2 out of 5 stars

Value For Money

2.5 out of 5 stars

Customer Score

4 out of 5 stars

Ease of Use

4 out of 5 stars

Below we’ll examine Godaddy’s website builder (GoCentral) in further detail and cover:

  • How easy GoDaddy is to use and whether their current customers are satisfied.
  • How suitable GoDaddy is for blogging, business, ecommerce, and personal use.
  • The quality of GoDaddy tools, such as its help and support, social media integration, and SEO/marketing.
  • GoDaddy’s pricing plans – do they provide value for money, and which plan is the best for your needs.
  • An overall summary of GoDaddy’s website builder, and a comprehensive list of FAQs

August to October 2018 Updates

  • Blogging: GoCentral now offers you the ability to categorize your posts and showcase them on different pages. Perfect if you have an extensive blog that covers a wide range of topic areas.
  • Contact Forms: You can now add ‘Thank You’ messages that will appear after someone has filled out their contact information/query, giving your site a more personalized feel.
  • Internal Linking: Make your site even more user friendly by adding links to specific sections of your site so users can find what their looking for quickly and easily.
  • New Themes: Six new themes and 13 new fonts give users more control over their site’s aesthetic and design that rivals the likes of Wix and Squarespace.
1

Introduction

Ever looked into using a website builder but thought it’s too difficult or time consuming?

Well fear not, GoDaddy’s new builder, GoCentral, has changed the game!

But before we get into that, for those of you who don’t know what a website builder is, let us explain.

A website builder is an online programme that allows you to create your own website with little to no technical knowhow.

If you’re familiar with website builders, you probably know a lot of them use a drag-and-drop editor, similar to PowerPoint. They allow you to edit your site and move content around the page.

These DIY builders are great, but they can take time to get your head around and, for some people, provide too many options. It can sometimes feel overwhelming.

So what’s the alternative?

Well, GoDaddy have actually taken a step back and put together a completely new website builder that does all of that complex design work for you! Good, right?

Here’s what GoDaddy’s general manager and senior vice president, Lauren Antonoff, had to say about their new product:

“Traditional DIY site builders got it wrong by forcing people to focus their time on tweaking page layout instead of generating results. We’re fundamentally changing the approach by creating a mobile-friendly experience that lets customers focus on achieving their goals, rather than worrying about site designs.”

GoDaddy's website builder interface

Sounds amazing, but here at Website Builder Expert, we’re always keen to dig a little deeper and really put together a thorough GoDaddy website builder review.

We want to give you the best possible insight, not only from our dedicated team of experts, but by conducting thorough research and talking to people just like you!

2

How Easy Is GoDaddy To Use?

Ease of Use

How do we tell how easy a website builder is to use? We test them with regular, everyday people! We got participants of varying technical abilities to create sites using them.

We asked them to complete a list of tasks using GoDaddy and then caught up with them about how easy (or hard) they found the builder to use.

The results matched our own review that GoDaddy’s website builder is incredibly easy to use. 76% of participants said they would recommend GoDaddy to a friend who’s looking to get online.

It’s no surprise really, considering nearly all of the leg-work is done for you by the builder itself!

The only issues some had was when they wanted more creative control. They didn’t like GoDaddy’s rigid design and so editing what was already in place became a little frustrating.

Here are just a couple of their opinions:

“What I really like was how it guided you to add things. It kind of felt like cheating because it was so well done.”

“It’s very fast. In less than an hour I have a site that looks good. It’s easy to use for basic functionality, but if you wanted to dig a bit deeper and personalize it more, then I think it’s a bit trickier.”

Customer Satisfaction

It’s all well and good getting people to test GoDaddy’s website builder, but what about people who actually have a site with them? Are they happy?

We surveyed 1,881 people about websites, and more specifically, if they’d used GoDaddy’s website builder to create their site.

Results showed that, of the people that had used GoDaddy’s website builder, 89% of them were satisfied with their website. Not bad.

3

Who Is GoDaddy Best For?

Blogging

Creating a blog on GoDaddy is, well, the same as doing most things on GoDaddy really, quick and simple.

You can add imagery, video and audio to accompany any blog posts, as well as allowing people to sign-up via an RSS feed and make use of analytical data supplied by Google.

GoDaddy’s downfall, however, is how limited it can be. Although GoDaddy have said it’s something they’re working on, you currently can’t archive or add comments to a post.

So, if blogging is a small section of your site, great! But if blogging is its sole purpose, you may be better off looking at our list of the seven best blogging platforms here.

Business

As we said, after you tell GoDaddy’s website builder what you want, it’ll generate a site for you.

It’s no different for businesses. You simply enter your information, and GoDaddy will create a unique site with relevant features specific to your company.  

If there’s anything they’ve left out, you can just add it in after. Things such as analytics, bookings, listings and contact forms are all available.

GoDaddy is a great option for a small business looking to get online quickly without the all the fuss. It has everything you need and has the ability to pull any social media accounts you may have into one central hub.

eCommerce

Sold a few products on eBay, Etsy or other market places and now looking to take it to the next level with a website? GoDaddy’s website builder is a great choice.

You can add ecommerce functionality to your GoDaddy site in a matter of clicks.

For $19.99 per month, you can sell up to 1,500 products, include featured products, and add discounts/coupons.

GoDaddy's ecommerce page

To help you boost your sales, GoDaddy also offer SEO guidance (to help you rank on search engines like Google), an abandoned cart recovery function, and the ability to connect your site to your social media stores like Facebook.

After reviewing GoDaddy’s website builder, it’s clear all GoDaddy sites are mobile friendly and allow for credit and debit card payments, as well as the use of PayPal and Apple Pay via a trusted merchant service called Square.

GoDaddy’s eCommerce plan is ideal for individuals or small businesses looking to sell a variety of products. Due to its product cap, though, it isn’t the most scalable eCommerce builder on the market.

Best eCommerce Website Builders check out our comparison chart to see the best options out there

Personal

While there are some quality features that are suitable for personal use, GoDaddy isn’t the best when it comes to things like photography or portfolio sites.

GoDaddy’s website builder has image galleries with a host of stock photos available, and you can embed video and audio from YouTube/Vimeo and SoundCloud respectively.

You can also change between any of the eight themes GoDaddy offer, and your content will automatically update to fit the new format, both on desktop and mobile/tablet devices.

In our honest opinion though, there’s better builders out there with a more comprehensive set of features and design flexibility if you’re looking for the best personal website around.  

Scalability

GoDaddy’s scalability depends on what you’re looking to get out of your site.

If you’re a small business or individual we can safely say that, from our GoDaddy website builder review, it’s a product that has everything you need to grow your website.

It gives you numerous features, analytics tools, SEO guidance, and allows you to change your sites layout or general aesthetic whenever you please.

If your main aim is to sell online and you have ambitions of selling products on a mass scale, then you may want to consider a different builder (see our ecommerce comparison chart here).

GoDaddy caps its ecommerce product allowance at 1,500 products. It’s more than enough if your shop isn’t the main feature of your site, but if you’re serious about expanding your online store, we’d recommend taking a look at Shopify.

4

GoDaddy's Tools

Help & Support

GoDaddy offers a 24/7 phone line to deal with any issues you may have. There’s also a live chat feature that’s available Mon-Fri, 5am-6pm.

GoDaddy's help and support

If you don’t want to wait around on the phone, or need help outside of those hours though, GoDaddy’s knowledge base and forum will be your go-to resource.

In all honesty, having tested and reviewed them, neither are fantastic.

General and broad questions are fine, but if you want to know something specific or niche on GoDaddy, chances are you’ll have to wait and speak to someone to get the answer.

For a website builders with better help and support, check out products like Wix or Squarespace.

Wix vs Squarespace 2018 | 4 Key Differences You Should Know – see our comparison as we pit Wix and Squarespace against each other

Social Media Integration

Social media is a prime example of where the feature is available on GoDaddy’s website builder, but upon review, its functionality is limited.

You can add icons to link out to various social pages and even connect your Facebook store, but at the moment, that’s as far as it goes.

You can’t embed a live social feed on your site nor can you get visitors to share your content via their social channels. To be fair though, this is something GoDaddy say they’re working on so stay tuned!

Analytics

GoDaddy uses Google Analytics to help you keep track of the visitors landing on your site.

This will allow you to track everything from which pages get most views, to the amount of time users spend on your site in general.

Lots of website builders have their own analytical tools, but by outsourcing it to Google, GoDaddy have ensured that their users are getting brilliant, free analysis.

SEO & Marketing

GoDaddy’s SEO wizard is one of the best things about its new website builder.

It starts by asking you a few simple questions to understand what sort of targeting you’d like to do. GoDaddy then suggests the best keywords to include to optimize your site and rank higher on Google!

If you’re on the eCommerce plan, you’ll also have access to personal SEO guidance from an expert to help get your products seen.

In terms of marketing, GoDaddy allows you to run targeted email marketing campaigns directly through the builder itself.

You can sync your site with your Facebook store for cross-channel marketing purposes, and even give out coupons to make your users aware of any discount codes.

Domains

GoDaddy is one of the largest domain registrars in the world, and setting up a domain with them couldn’t be easier.

Pricing starts at $9.99 (VAT not included) to purchase a domain for 1 year but if you opt for 2 years or more, the 1st year only costs $0.01.

Already own a domain and want to transfer it over to GoDaddy? No problem.

Just follow the simple steps in this helpful guide and you’re good to go. It’s worth noting though that the transfer process may take between 7-10 days to complete.

Security

Unless you go with the Personal Plan, SSL (secure socket layers) security is included within all other GoDaddy packages.

Put simply, SSL security establishes a link between a web server and a browser to ensure all data passed between the two remains private and integral.

GoDaddy also offers a 99.9% uptime guarantee and full network redundancy.

Backups & Restores

GoDaddy’s website builder has a really useful auto-save feature that will backup your site, even if you forget to. This is a great feature to have just in case your site crashes or gets hacked.

Unlike some other website builders however, you can only restore your site from the last point it was saved.

This means if you make a mistake and it auto-saves, you’ll have to manually correct it rather then just restoring the site to a point before the mistake was made.

5

GoDaddy's Pricing And Value For Money

When looking at a website builders’ pricing plans, we like to scratch beneath the surface and see how much you’re really going to get for your money.

So to start off, in comparison to other builders, GoDaddy have one of the lowest average pricing plans (Wix have the lowest read review here).

It also offers a months free trial to let you really explore if it’s the right option for you before signing up.

Now, let’s crack on and find out what you get within each plan.

GoDaddy website builder pricing plans

Personal Plan For $5.99 a month, you’ll get a host of features from blogging functionality, to image galleries, video and audio implementation. Every site has rapid page-loading performance and are all mobile responsive. You also get access to all of GoDaddy’s help and support features.

Business Plan At $9.99 a month, you get everything included in the Personal Plan, plus inbuilt SSL security, the option to embed a PayPal ‘buy now’ or ‘donate’ button, and, crucially, the SEO wizard, helping you assess your business, and offering guidance on how to rank higher on Google.   

Business Plus Plan At $14.99 a month you may be thinking ‘what’s the difference between this and the Business Plan?’ Well, quite a lot actually. You’ll be opened up to a host of new features such as the ability to accept credit card payments, client management tools for contact info, appointments and payment histories, and syncing your site with any business pages/stores you have on social media.

Online Store Plan For $19.99, you can launch a full-featured online store. It offers fast check-out, the ability to manage your products, inventory and orders, configuration of shipping and tax rates, the option to offer discounts and promotions, implement an abandoned cart recovery, and send customers text alerts when orders are placed.

6

GoDaddy Website Builder Review – Summary

With over 1,500 business options, an intuitive interface, and cheap pricing plans, our GoDaddy website builder review has found this product definitely has a lot going for it.

It’s moved away from a drag-and-drop editor to bring users a quicker, simpler way to build their own website.

Through design assistance, all you have to do is enter your details, and GoDaddy will generate you a unique site tailored to your needs.

GoDaddy’s website builder offers a range of in-house features and is great for selling online in small quantities, making it ideal for small businesses who are time-conscious and need a site live ASAP.

However, if you want a personal website, or your business is in an artistic industry, it may not be your best bet.

The speed at which you can get online takes away your creative control, leaving you with site that can look a little ‘plain’ aesthetically speaking.

The features bar the ecommerce ones – also lack a little quality, and could do with more depth to them (although GoDaddy do say this is something they’re working on!)

Overall, GoDaddy website builder is mainly for small businesses looking to get online effortlessly who may also want the option to sell online.

7

GoDaddy FAQs

Can I customize my website on GoDaddy?

Absolutely. Although customization is limited compared to other builders – as GoDaddy has chosen to favour the speed at which you can get online over design flexibility – there are still numerous ways to customize your site to make it unique to you or your business.

Instead of templates, GoDaddy offer eight different themes to choose from, alongside many different fonts and colours. You can of course add and re-position any text, images and videos to your liking, and also create different pages to represent what it is exactly you or your business does.

What’s the benefit of having an Online Store with GoDaddy?

With the Online Store Plan, you can sell products and services on your website. Your store will be integrated into your website as a separate page, letting you add featured products for your visitors to scroll through, and make quick purchases using the likes of PayPal and Apple Pay.

You can also use email marketing campaigns to send email communications to your subscribers and customers about sales in your store, coupon offers, and events.

Establishing a strong ecommerce presence can boost your current sales and make you look like a real, credible retailer.

Can I connect my social media to my GoDaddy website?

Of course – think of your website as your central hub. From there, you can link out to multiple social channels like Facebook, Twitter, Instagram, Pinterest, LinkedIn, YouTube and Google+.

If you’re selling online, you can also sync your website to your Facebook store, allowing for cross-channel marketing, and alert customers about new products, deals, and discounts that may be on offer.

Linking your social media to your website creates a seamless transition for your users where they can engage with you across multiple platforms.

As well as keeping a stronger line of communication with your audience, you’re also increasing your brand’s authority as an online presence.

Does GoDaddy have an App Market?

No – all of GoDaddy’s features are built in-house and already exist within the website builder. This comes with its own pros and cons.

Because everything’s already there for you, it limits the time it takes you to get set up, as you don’t have to search around an app market to find what you’re looking for.

It also means that all features are specifically designed with GoDaddy in mind, so you can guarantee they’re all fit for purpose.

On the other hand, some features lack depth such as blogging and social media integration (see relevant sections in this review) meaning they may not be able to perform every task you want of them to.

Website Builder Expert aims to provide you with honest data. That’s why we conduct our own research and obtain direct, personal insight. Analyses and graphics in this article are based on authentic sources cross-validated by our in-house experts. We take great care to ensure the information we publish is reliable and accurate. However, WBE takes no responsibility for any inaccuracy in information supplied to us by users, research participants, or other entities.

Please note the insight contained within this article is for general information purposes only. We’re glad to answer any questions you may have about this article and its supporting research. For further information, please contact Website Builder Expert directly via email at info@websitebuilderexpert.com.

Found This Guide Helpful?

Question – Did this guide benefit you? Leave a comment below. 

Do you know anyone who can benefit from this guide? Send them this page or click on the share buttons on the left.

You’ll be helping us out by spreading the word about our website, and you’ll be helping them out!

Charlie Carmichael

About Charlie Carmichael

It's my job to research website builders and find out which one's really are best for your specific needs. Having tested numerous builders, I'm in a great position to help you guys not only get online, but have great success once there.

Subscribe

Charlie Carmichael

About Charlie Carmichael

It's my job to research website builders and find out which one's really are best for your specific needs. Having tested numerous builders, I'm in a great position to help you guys not only get online, but have great success once there.

Leave a Reply

211 Responses to GoDaddy Website Builder Review | GoCentral 2018

  1. #

    Hi Jeremy,

    Isnt Godaddy Website Builder a white label version of Squarespace?

    It looks very similar.

    Cheers,
    T

  2. #

    Godaddy has its perks: its easy to use and requires little to no knowledge of html code. However, godaddy is very limited in the things its able to do. I just added an online store to my website and godaddy gave me almost nothing to work with. I couldn’t set a minimum quantity or price breaks. I understand the appeal of godaddy but I would not recommend it.

    • Charlie Carmichael
      #

      Hi Abby,

      Thanks for your comment. We definitely agree with you that GoDaddy’s a really easy to use website builder but because its so simple, it does have its limitations. In terms of using GoDaddy for ecommerce, it really depends what the purpose of your site is. It’s nice if you want to sell a couple of products on the side, but if your website is solely for selling, then you’re probably better off looking elsewhere. Powerful ecommerce platforms like Shopify and BigCommerce are fantastic to grow your online store, but Wix, Weebly and Squarespace are great options if you want more creative control and don’t have ambitions of turning your online store into an ecommerce empire! I’d recommend checking out the best five ecommerce platforms here and seeing what you think. Hope that helps!

      Thanks,

      Charlie

  3. #

    The great guidance you have put here. Target is my fashion blog where i share my fashion blog at a low cost.
    godaddy 12 dollar Hosting – you can find all latest clothing at low cost.

  4. #

    thanks

  5. #

    I have been using GoDaddy for 3 yrs. Over 3 year, many times I’ve experienced server errors in my websites, Whenever I contacted customer care for resolving the issues, they ask me to upgrade my hosting plan. I upgraded to high-end plan than they suggested, even though the problem is not yet solved. Customer support is worst and inefficient. They advise you to go for the upgraded plan, simply because of they want extra money from you. I advise don’t use GoDaddy hosting, even if you receive a notification to upgrade the plan. Please don’t upgrade it. Better find a good hosting

    • Fred Isaac
      #

      Hi Jasminali, thank you for sharing your experiences with GoDaddy. Good luck finding a more reliable hosting service. Bluehost is worth a shot.

  6. #

    Very interesting article. Well written.

  7. #

    I posted a GoDaddy site on January 3, 2018. It was easy to do and I was happy with the look and functionality. Here’s the problem: even after 3 months my site, rarely shows up ANYWHERE on Google using the keywords that I used on the GoDaddy SEO optimizer. The site does, however, show up on the first page of Bing and Yahoo. This is quite a disparity. Apparently, there is something inherently wrong with the GoDaddy template code to optimize SEO. I am very, very dissatisfied with the GoDaddy template and am in the process of converting over to a WordPress site.

    • Natasha Willett
      #

      Hi Mark,

      Thanks for joining the conversation. SEO is definitely an important factor for any website. Have you explored GoDaddy’s help functionality to identify whether the keywords are being picked up? GoDaddy does have a specific SEO service department (https://uk.godaddy.com/online-marketing/seo-services), so it may be worth contacting them directly to see if they can assist you further. I’ve also linked you to another article we wrote last month about website builder SEO vs WordPress SEO if you are thinking of converting.
      Best of luck,
      Natasha.

  8. #

    Have to disagree. My experience with GoDaddy web services had been completely frustrating. the communication is non existent, once they take your money. I’m 6 weeks into this have just received a first draft which needs a ton of corrections . Want to communicate ANYTHING to your web designer? forget it. There is no direct email or phone extension so when you want an update, you have to wait on the phone for an hour to get someone to check with your designer, who is usually away from his desk. The complete lack of communication is so frustrating, I don’t even care if the finished product is good. It’s a terrible way to be treated.

    • Fred Isaac
      #

      Hi Linda,

      Thank you for sharing your experience with GoDaddy. Sorry you’ve had a difficult time with the product.

      Have you thought about moving away from GoDaddy? If you have, it might be worth having a look at our comparison chart and picking out a higher rated builder than GoDaddy.

      Hope this helps!

      Fred

    • #

      I’ve had only great experience with customer service. They have held my hand while I was learning some website techniques. I’m technology savvy, but not a programming wizard, so I know enough to understand drag and drop etc. I’ve called from everything from SEO to inserting tables and they are ALWAYS there for me.

  9. #

    Can you sell a website that you built on GoDaddy website builder on a site such as Flippa,?

    • Fred Isaac
      #

      Hi Karen,

      I believe you can sell a website you’ve built up on GoDaddy through a marketplace like Flippa. Before you list your site, it’s worth going through the process of valuing it and sourcing a buyer through different means. Services like Flippa are useful, but a broker will be able to filter the list of potential buyers to only show credible options. There’s pros and cons to both approaches. This page on GoDaddy might be useful to you: https://www.godaddy.com/garage/how-much-is-my-website-worth-and-is-it-time-for-me-to-sell/

      Thanks for the comment,

      Fred

  10. #

    Hi Tom, fellow website builder reviewer here (in your shadow of course), just wanted to pick your brain in relation to GoDaddy.

    You see, I just finished updating my review and as I said there, if a friend asked me if they should use GoCental and they only wanted a basic business website, then to be honest, I’d tell them to go right ahead as long as they definitely weren’t going to need more of the “trimmings” further down the line.

    I’d also be confident that the support team would be on hand to help them out if they run into problems.

    What stumps me though, is there eCommerce platform.

    On one hand, I found it to be very user-friendly and it’s a breeze to create a store and sell physical products. They also have some pretty cool features such as being able to create discount codes, real-time shipping calculator and abandoned cart recovery.

    On the other hand, it’s quite an expensive option if you only need a small store but if you need something larger, there’s no option to export products which could mean a LOT of work down the line if the user wishes to move platforms.

    I feel like I want to give GoDaddy’s eCommerce offering a thumbs up but somethings holding me back.

    What are your thoughts?

    • Tom Watts
      #

      Hi Lee,

      I’d agree that GoDaddy is making strides in the right direction, but for me the ecommerce functionality is still all too basic. There’s just no real scope to grow your online store and as you point out, you can’t export products so once you do hit your limits you are effectively locked in unless yo uwant to start from scratch elsewhere.

      Wix eCommerce offers a lot more scalability and function for the bidding entrepreneur – and costs pretty much the same as GoDaddy. I’d also recommend Weebly for eCommerce too.

      Both are ideal for small online stores or more boutique-style businesses. However, if large long-term growth is your plan then it’s worth starting and sticking with either Shopify or BigCommerce.

      Thanks for joining the conversation,
      – Tom

    • #

      Hey Lee. As you said, there is no built in feature to export your products to a CSV. But I found a pretty handy tool that allowed me to export my GoDaddy products to a nice CSV formatted to the shopify standard. http://export-godaddy-products.com

  11. #

    Hi Jeremy,
    Thanks for the review. Have you tried the new GoDaddy webbuilder yet? It’s GoCentral and does not have drag and drop capability but is pretty easy to use and looks great.

    • Tom Watts
      #

      Hi Michael,

      We haven’t just yet, but thanks for the heads up. I’ll get a member of the team to have a look into it.

      Thanks,
      – Tom

  12. #

    Two thumbs down…..zero stars. They ade me buy a business account when I am only sharing publications with the public. The program is difficult to follow, poor instructions and very inferior to the last program they had

    • Tom Watts
      #

      Hi Joan,

      Thank you for joining the discussion – it’s useful to have as many view points as possible.

      You’re not the first to make mention of GoDaddy mischarging users, which is definitely concerning and well worth flagging up!

      Have you managed to speak to the GoDaddy customer service team at all?

      – Tom

    • #

      I agree. You can’t change fonts, not even the size. I tried to copy from Word and it stayed the same as the web builder font. Can’t change the size of pictures in the layout. And some other things. It’s a little too simplistic. I have to admit that my website as I’m working with it, looks more professional than any other one I’ve done.

  13. #

    nice

  14. #

    I am planning to build a web site to serve as the publication platform for books I write. I have been publishing them commercially but now wish to publish new ones simply by putting them in the public domain free of charge. The books are about 200 pages in Word. I would start with one and want to add others later on. is this feasible on godaddy? thank you.

    • Tom Watts
      #

      Hi john,

      You should be able to achieve your goal on most website builders, and because you aren’t planning on selling you’ll actually find it’s a bit easier to share your writing than you may think.

      As long as you can store your books online, e.g. on GoDaddy’s back-end or a file storage service like DropBox, then you can add a link onto your website that visitors can click to download the file – simple!

      GoDaddy even have a guide explaining how to do this, which I’ve linked to for you.

      Hope it helps,
      – Tom

  15. #

    I have used Website Builder for a few days now and can say, without a shadow of a doubt, it’s the worst thing going.

    1. So you want to change your theme? No, you cannot, unless you want to write your website entirely from scratch.

    2. So you want to rename a page? No, cannot, unless you want to write your website completely from scratch.

    3. “Oops, website builder hit a snag” messages constantly. In other words… restore from a backup and try again. If, and that’s a huge if, the backup worked the last time it tried.

    These facts alone render Website Builder the worst in class. I’ve used a variety of other website tools similar to wsb and all are light years ahead in features, usability, and convenience. Even the small players in this arena are years ahead.

    If you have a choice in hosting providers, pick any provider but one that has Website Builder as the only choice.

    And now off to cancel GoDaddy because they force Website Builder…

    • Tom Watts
      #

      Hello Robert,

      Thank you for sharing your experiences with the community, it’s always useful to have as many viewpoints as possible!

      I’m sorry to hear you’ve had such a frustrating time with the GoDaddy builder.

      Have you considered using other builders such as Wix or Weebly, who offer a more versatile and easy-to-use experience than GoDaddy does.

      At the very least, I would recommend trying out the free trials to see if they are a better fit for you.

      I’ve linked to our in-depth reviews of each platform, which should give you some food for thought.

      Thanks again for joining the discussion,

      – Tom

    • #

      Good luck on transferring your domain name from Go Daddy to another provider. I tried for weeks at a time with no luck. Had my new provider take their time and effort for over two to three hours in talking with reps from GoDaddy. No luck. So, I just gave up and left my domain with them and am using another website hosting but had to keep the domain at GoDaddy. They are not at all helpful in this department. Not a good work around but I simply gave up.

      • Tom Watts
        #

        Hi DBlack,

        Sorry to hear about your situation too!

        It would be interesting to know whether you’d used the GoDaddy website builder alongside getting a domain from them?

        Or did you purchase a domain with GoDaddy to use with another website building platform?

        I’d be intrigued to see if they were playing hardball because you’d used their builder too (although they shouldn’t be playing hardball either way to be honest!!).

        As I mentioned above, if you’re looking for another platform that is easier to use than GoDaddy and provides better customer support, have a look at Wix and Weebly. The free plans let you test them out with no financial commitment on your end.

        – Tom

  16. #

    Currently have a website, developed by others, but hosted on GoDaddy, for our small business. We do no ecommerce, nor do we intend to. Rather than modify, intending to start over and design ourselves. We are not techo-whizzes. Sounds like the web-builder might work for us. But confused. Your business package looks fine, but why is there a monthly fee? Hosting is already covered by our contract for another couple of years. Creating a website is a one shot deal (though you may modify later). Thought we’d build on our own C-Drive, test/modify, and then drop into hosted slot to replace existing website. What am I missing? Again, we aren’t that sharp, so probably an easy answer to this.

    • Tom Watts
      #

      Hello Bill Z,

      Thanks for joining the discussion.

      Website builders typically have built in hosting, so even on a free plan you can create a website for absolutely nothing and still publish it online. However, your URL (website address) will typically include the builders name in it (e.g username.wixsite.com/sitename/page-url).

      Each premium plan on a website builder will cost you a monthly fee as this helps the company cover operating costs and is how they make money. In return for the monthly fee you get access to more tools, templates and apps, as well as the ability to link a custom domain (URL / your website address) and hosting.

      From what I understand it is quite complex to build website offline and upload to GoDaddy, so if you are not too technical I wouldn’t persue this avenue.

      My recommendation would be to use Wix ,which is an easy platform to use and get to grips with, offers lots of tools + templates, as well as free hosting. Of course you can always pay a couple of dollars per month for a premium plan and this will enable you to use your GoDaddy domain with the website.

      Just my two cents, so I hope it helps,
      – Tom

  17. #

    Although the website builder is easy to use it does have some major flaws in terms of its features, some of which you would expect from any basic website builder. Here are just a few!

    1) When hyperlinking, there is no option to open the link in a new window meaning that people are automatically taken away from the site. I raised this with GD some time ago and the answer is always the same… “our developers are working on it”

    2) There is no ability to have sub pages shown as drop down menus.

    3) You can’t just add an image to a page layout, it needs to be compliant with the predefined structure.

    I have raised each of these points with GD and I was just told that I could move to something like WordPress. There was no real accountability for the flaws of the system

    • Tom Watts
      #

      Hi Daniel,

      Thanks for joining the discussion.

      You raise some really good points about potentially important features and I get that it can become frustrating when repeatedly told that ‘people are working on’! And it’s doubly frustrating when you can’t actually see the fruit of this supposed labor!

      If you’re open to exploring other builders that are more intuitive and “common sense”, then check out Wix or Weebly. Both are very easy to pick up and use, offer huge functionality and give you a bit more freedom than GoDaddy currently is.

      Hope that helps,
      – Tom

  18. #

    Thank you very much for your effective post. very well explained much needed helpful article…

    • Tom Watts
      #

      Hi WpHound,

      Thanks for your feedback, good to know the discussion proved useful for you.

      Feel free to share on social media if you think others could benefit too, it’s a nice way of paying it forward.

      Thanks for reading
      – Tom

  19. #

    Thanks, I’m curious and now I have something to think about.

    • Tom Watts
      #

      Hi Rick,

      Good to hear you found the discussion useful.

      Feel free to give us a share on social media if you think others may benefit too! You never know who might find it handy too.

      Thanks for reading,
      – Tom

  20. #

    I have had a website built on GoDaddy’s website builder. I have been getting zero business from it. I recently found out from a client that the contact form was bouncing back. I check it and everything was correct form my end. I contacted GoDaddy, and after about 45 minutes of them testing and “fixing” something, it worked.
    I was extremely disappointed with their resolution.
    I was always a fan of GoDaddy, but not anymore.
    I would not recommend them.

    • Tom Watts
      #

      Hi Theresa,

      Thanks for joining the discussion and sharing your experiences.

      Sounds like you’ve had a frustrating time with GoDaddy and one that has potentially cost you in sales too! Did the team explain what the issue with your contact form was?

      Have you considered other ecommerce platforms such as Wix or Shopify? I’ve linked to our in-depth reviews which will provide a lot more information.

      Hope that helps,
      – Tom

  21. #

    The part where you say there is no ecommerce option is not accurate. GoDaddy also offers a GoCentral Online store with the following features:

    Smartphone-ready site + shopping cart
    Add up to 1,500 products
    Accept credit cards, PayPal and Apple Pay
    Track inventory and orders on the fly
    Maximize your sales with abandoned cart recovery
    Cut deals with your own coupon codes
    Built-in SEO tools

    It’s quite a robust package and it works very well. How do I know this? Because I’m a GoDaddy customer and an employee of the company.

    Additionally, several new functions are coming down the pipeline in Q4 and Q1 of 2018 that address most of the real weaknesses you’re pointing out.

    For those out there complaining about the customer service, I’d like to make two points:

    1. The customer support you get is free, at no additional cost, and we’re all experts at what we do. For the same services in my private business, I charge $150 an hour.

    2. We are not your personal designers and we cannot fix issues that aren’t covered under our support guidelines. We do offer professional services at a very low cost for most issues you might run into.

    If your team would like more info about GoDaddy products or blogs on it, I’m happy to help out. Just contact me at the email provided with this post.

    • Tom Watts
      #

      Hi Joe,

      Thank you for the heads up, this is definitely something I will look into and look to explore in more depth on the site.

      You also make some excellent points about GoDaddy’s customer service, so thanks. It’s always useful to get an inside perspective on these key topics.

      Thanks,
      – Tom

  22. #

    wix has virtually no live customer service…I can’t contact them about a billing matter OR a screw up on my 2 sites! If you don’t phrase your question correctly, you’ll never get to the right answers, or a call to help you. It’s just horrible. I’m dropping them.

    • Tom Watts
      #

      Hey Carla,

      Sounds like a bit of a frustrating situation on your end – sorry to hear that!

      It’s true that the Wix support can be a little tricky to navigate at first simply because it is so all-inclusive and covers the vast majority of issues that might arise for most users – although you’re spot on that it can be a challenge finding the right answer straight away!

      Have you tried arranging a call back with customer support? You can find out how to do that at this page.

      If you’re still set on leaving Wix, are you considering any other platforms? Weebly could be one to look at as the editor is similar to Wix and the support staff are very helpful too with longer opening hours than Wix.

      Hope that helps,
      – Tom

  23. #

    These reviews are really helpful. Thank you so much for taking the time to write and share them!

    • Tom Watts
      #

      Hey Meg,

      Thanks for the feedback, it ‘s always appreciated!

      If you found the article useful, feel free to share it using the social media icons above. Really helps to spread the word and you never know who you might be helping.

      Thanks,
      -Tom

  24. #

    Helpful review!

  25. #

    Hi Jeremy,

    Thanks for the great article.

    Can you please help me out – i’m putting together a site based on informing and giving solutions on health problems. I wil also use affiliate links for certain health products and solutions.
    Which is the best type of site use?
    Godaddy? WordPress? Hostgator?

    Kind regards,
    Harj

    • Jeremy
      #

      Harjinder,

      It really depends on your technical abilities. If you use a WordPress + Hostgator combination (or Bluehost), it works great but if you are not hands on with managing the technical aspects of your website (such as making sure your WordPress version or plugins are all up to date, know how to code so you can edit your design, etc), then GoDaddy website builder will probably be better.

      The pros of using WordPress is that it is very flexible and powerful and there really isn’t much you can’t do with WordPress (as long as you know how to code or if you have a budget to hire a good developer).

      Alternatively, drag and drop websites (see our comparison table here) can be helpful for those who don’t want to manage the technical aspects of their website. These website builders are all “code-free” meaning that you don’t need to know any code, or manage your hosting at all.

      Jeremy

    • #

      Hi Jeremy,
      I have a HUGE issue with Go Daddy website builder. I signed up for a free trial, but had to have my credit card charged to get a free trial. I cancel my free trial and never received my refund of almost $400. I just got my American Express bill and Go Daddy Website builder billed my card for a renewal free of $239.76
      I spoke with Adrianne, a guy at Go Daddy who informed me that the 30 day cancellation period has passed at there is nothing he can do. I asked for his supervisor and he says he does not have one.
      i have used Go Daddy to purchase several websites and never really cared for their up-sell tactics…..this takes that to a whole new level.
      DO NOT TRUST GO DADDY NO MATTER WHAT THEY SAY. They will screw you however they can.

      • Jeremy
        #

        Thanks for sharing John. I’m surprised at how bad your experience has been, it doesn’t sound good at all! I’ve always found the GoDaddy team to be quite handy whenever I’ve needed to get in touch. But it’s always useful to hear of other’s experiences!

        I’d recommend setting up a reminder in your calender when the refund expiration date is. This way, you can ensure that you don’t miss the refund deadline. Organizations tend to have hard refund period deadlines, so the support person is only abiding by company policies (took me far too long to realise that setting reminders is the best way of doing things!)

        If you’re looking for another platform, it could be worth checking out Weebly, Wix or Squarespace – they might prove less stressful alternatives.

        -Jeremy

  26. #

    The biggest unforeseen problem with Godaddy. You cannot have a backup copy of your website on your own computer. As such godaddy ground you forever unless you go through time and trouble of developing your websit all over by a new host.

    Godaddy’s 5 backups stays in godaddy’s system. You cannot get it out. You can re-install your website using any or your backup. But these all stays there.

    • Jeremy
      #

      Hi Behrouz,

      This function caters to most users – the ability to revert to a previous version of their websites.

      If you want the ability to export your website to another platform, take a look at Squaresapace or Weebly. We have more details about this in our website builder comparison guide.

      Jeremy

  27. #

    Hi Jeremy,

    I am a fan of your detailed write-ups on different websites. I am building a simple website for my travel business and am a bit confused between, go daddy websitebuilder, Wix and weekly. I find Wix more impressive and easy to use although Godaddy is also a good option with renowned customer support. I am a non technical guy but will be managing my site on my own. Can you help?

    Regards
    Tarun

    • Jeremy
      #

      Hello Tarun,

      I think Wix or Weebly are good website builders. Take a look at our comparison chart to see how GoDaddy compares to these two website builders.

      With Wix or Weebly, you don’t have to be technical at all as they’re designed for people who don’t know how to code. Both of them have good support as well.

      What I’d suggest you do is test out these website builders (they have free accounts for you to try their platforms) and see if you enjoy working with them. There’s no rush to decide if you want to upgrade or not, as there is no time limit to their free plans.

      Good luck!

      Jeremy

  28. #

    Hello Jeremy,
    I am in the process of creating my website on Godaddy but i noticed that they put their name in your domain name. I was wondering if this is because I am in the trail period or it will always look like” yourwebsite.godaddy.com” ? I would prefer not to have the godaddy in my domain name. I would love if you could answer this for me.

    • Jeremy
      #

      Hi there,

      I believe that once you upgrade to a paid plan (whenever you are ready), you can connect your own custom domain name to your website. However, just know that you have to pay an annual fee to get your own custom domain name. We have a domain name guide here – you might find it helpful.

      Jeremy

  29. #

    Godaddy sitebuilder is becoming so bad of late. Yes the % of downtime is same BUT… it has many technical script problems, problem uploading images, making changes that actually do ‘change’ when they’ve been uploaded….i can keep going. Apart for having your HTML looking like a dogs breakfast your site will never listed well.

    Yes you can backup the product but you can’t take it away with you. On days it’s almost unusable editing as their server speed is extremely poor.

    • Jeremy
      #

      Hi David,

      Thanks for sharing your feedback with us. Have you considered other website builders? We have a comparison chart and you just might find it helpful.

      Jeremy

  30. #

    Hello Jeremy,
    Is there a website builder for a online store that will let you integrated auction software?
    Many thanks.

    • Jeremy
      #

      Hi Peter,

      I’m not familiar with one. Sorry about that.

      If others reading this comment thread have suggestions, please do share!

      Jeremy

  31. #

    Where do I find a simple website that finds people that know how to work on a Godaddy website? I need photos posted and some wording…

  32. #

    I already have a godaddy account and 2 domains- I used to do websites back in the 90’s but things have gotten so complicated I cannot put one together…
    I have found not a single WYSIWYG builder for OFFLINE/upload use that makes a darned bit of sense to me. I managed to put a few pages together but the godaddy ftp instructions are clear as mud…
    What do you recommend I do? Give up??

    • Jeremy
      #

      Hi Susie,

      Have you tried Weebly? You can see our review of Weebly here.

      They’re probably the easiest drag and drop website builder available today. They’re free to sign up to, and you can upgrade later if you want to.

      You can connect your domain name from GoDaddy to your Weebly site. Weebly’s support center has tutorials on how to do that.

      Jeremy

  33. #

    It looks like godaddy has managed wordpress ability now with woocommerce included with SSL provided on the highest tier. They bought ManageWP in September. Looking forward to your updated review.

  34. #

    Hi Jeremy, Thanks for your detail reviews.

    I Need to build my webpage through web builders. I am starting an e-commerce site.

    In your review ( side by side comparision of website builders) , you mentioned GoDaddy doesn’t have ecommerce supporting features but I see that they have some option called online store for people looking at building the ecommerce website. https://in.godaddy.com/websites/online-store

    Is this online store different from what you mentioned in your comparison?

    Is this helpful to buy the online store web page or any other suggestions will help.

    Thanks
    Raj

    • Jeremy
      #

      Hey Rajesh,

      Yes that’s right. The one we discussed in this review is different from the one you highlighted.

      If you’re looking to build an ecommerce store, have a look at our comparison chart here. It will also give you a few other options.

      Jeremy

  35. #

    Weebly and other sites are 100 times better. No one can find your godaddy site, build the same site on another platform and your keywords appear but do not on godaddy. When you ask for help they alway attempt to sell another feature.

    • Jeremy
      #

      Thanks for your feedback, Anthony.

      For others who don’t know what Weebly is, you can see our review on this website builder here.

      Jeremy

  36. #

    Hello Jeremy,

    Thank you for such a comprehensive and informative page about website builders – the best I’ve come across so far. About a year ago I succumbed to a widely advertised, seemingly promising, state-of-the-art, the latest “Phenomenon” in web designers world ?? and sold me a one-year pre-public “Founding Member”. The (hugely over-sold The Grid.)

    Now that they’ve officially opened it to public (after a year of beta mode), I find 1000’s of complaints about the difficulty of the site … even by those techno savvy folks who have already set up their site on the Grid and ended up deeply disappointed and wouldn’t renew and have all written off their money that all 70,000 of us “founding members” foolishly shelled out – only to find out now it is non-refundable in their terms. Live and learn…

    Sorry for the long note, but I want others to beware of that new site builder that is truly a waste of time & money. My question to you is this: now that I want to start with another builder – from what I’ve learned from your guidance – I think GoDaddy, Weebly or Squarspace seem the best options for me (as a total novice & an artist who wants to sell online) because they allow me to use my already registered GoDaddy domain (as I believe you mentioned that Wix does not ?)

    I am considering GoDaddy personal (cheapest possible builder) just to have a gallery (as it lacks eCommerce) and add a link to Shopify or maybe even Art-Finder, as they do vast advertising for artists but unfortunately charge 30% of sales. And just use godaddy as a base website w/ hosting & fairly inexpensive. Any suggestions would be greatly appreciated.

    Thank you much in advance,

    • Jeremy
      #

      Hey Azita,

      I’ve heard of The Grid! They were definitely heavily advertising it as an “Artificial Intelligence” program so it will build your website for you. Interesting to hear that it was a disappointment.

      You should definitely check out Wix. You can connect your domain name from GoDaddy to your Wix site. Their support center will show you how to do that.

      The reason why I’m suggesting Wix is that they’ve launched their own artificial intelligence program called ADI. ADI can help you build your website automatically and we’ve tried it out and it works quite well.

      It’s not perfect and it’s a relatively new program, but it goes a long way in helping you craft a website without putting in a lot of work.

      You can take a look at Wix’s ADI here.

      Let me know what you think!

      Jeremy

      • #

        Thank you Jeremy,

        Just FYI, here’s just one guy with major complaint (detail review) about the Grid … It is rather longish, so you can just fast forward to close to the end, but is worth watching…as website builders comparison is your area of interest. I have written off what I paid them..
        https://www.youtube.com/watch?v=0uoEiwT6qEY

        I thought you might suggest Weebly over Wix… But I will try both and report back. 🙂

        Thank you again for taking the time to make suggestions.

        • Jeremy
          #

          Gosh that’s a long video for sure! I’ll check it out later tonight. Thanks for sharing, and good luck with other website builders!

          Jeremy

  37. #

    Hi,
    Great article.
    Long story short – I’ve got a friend who owns her own hosting facility (or whatever you call it). So she told me she can host my website for free.

    Is there any place that allows you to design a website – and then “take” that website (after buying a domain name) to your own hosting site?

    I thought I was doing this with WIX. I designed my website on their site. Then wanted to buy a domain name (that didn’t have WIX in the domain name) and have the website hosted on my friend’s hosting area.

    This doesn’t seem possible. And the “free” Wix platform means you have WIX in your domain name and they run ADS on your site. Both of which I clearly don’t want. Unless I’m not understanding it correctly, I don’t think WIX will let me do this.

    My site is basic. Just some stories and a few pictures. I can get my website without all the WIX ads and stuff…..but I’d have to pay $150 a year. That’s painful to pay as I have a free place to host it.

    I checked out the cheaper word press areas and you are really limited in website designs. I used one of them and my WIX one looks 100 times better than the wordpress.

    LONG STORY – sorry.

    So basically – is there a way I can use a website design place to build a website – nothing fancy, just stories and a few pictures (that’s literally it) – where you can then take that website to another place to host it. Without paying $100 to the website design company? THANK YOU

    • Jeremy
      #

      Hi Big John,

      Unfortunately there isn’t a way to export your Wix site into another host. The challenge is that once your website is outside of Wix’s proprietary platform, you will no longer be able to use their drag & drop features, and some of their features need to be on their platform.

      With Squarespace, you can export your site to WordPress – but sounds like that’s not a favorable option to you as well.

      You can take a look at Weebly. You can export a website built with Weebly to any ordinary hosting service, but if you want to make any edits to your website you will have to modify the codes. As mentioned, once you are outside of a drag & drop building platform, you lose the ability to build websites easily.

      Take a look at the “Export” section in our Weebly review here. We have more information and have a link to a demonstration on how to export a Weebly site into a another host.

      Jeremy

  38. #

    Sadly, GoDaddy was quite proficient at taking my money and running. I had set up an account for a friend (as I have done with dozens of other hosting companies). I was very careful to make sure that auto-renewal was turned off and confirmed this over the phone with GD support.
    Over time, my friend suffered a stroke and could not access her account, so I called support for her to get it shut off. Unfortunately, she did not have her password, and nothing I could give them would allow access to the account. I told them that we would let it lapse the following month, and they said that would be fine.
    To my surprise, I was charged again for 2 years the next month, quite against all my settings and conversations. They then played ping pong with me for different support folks until the 30 days had expired and they stopped talking but kept my money.
    As I am in Australia, going to court is not possible, so I am left with no money and just a few articles to publish…it is a good lesson in not buying overseas.

    To reiterate, GoDaddy has not proven to be reliable or honest in my opinion.

    • Jeremy
      #

      Hi Charles,

      Thanks for sharing your experiences with us. As with Michael below, what happened to you surprised me.

      I’ve had a few “accidental” renewals before as I didn’t switch off that feature. I just emailed GoDaddy’s support team and they were able to refund me pretty much in 1 – 2 days. So I had the exact opposite experience. And I’m not based in the US, either.

      Jeremy

    • #

      Thats correct. Godaddy from a a hosting company, has become a bait-and-switch sales company. They try to bully you into buying something for any call you make to them. High pressure sales dudes even make up their techinical team.

      • Jeremy
        #

        Thanks for sharing your experiences with us. If that was the case, there are other website builders out there that are less aggressive when it comes to sales. They don’t even have your phone number so won’t cold call you.

        Check out Wix, Weebly and Squarespace.

        Jeremy

  39. #

    I just shut down my GoDaddy account, because of the auto-renewal policy and what seems like an in-ability to shut off the auto-renewal process. When I signed up for my website 3 years ago they give you a rate of $135.00 for a basic website and domain name, which is rather good value. I made sure to not have auto-renewal set, so that I can make a decision when the time comes to renew. Well to my surprise there was a renewal on my credit card statement for $330.00. I thought this was strange and I called GoDaddy and said my account was not supposed to auto-renew, they said yes it is and there is nothing I can do about it since it was past the 5 day cancellation period. I once again tried and stop the auto-renewal and called them and said are all of my services set to not auto-renew again. The agent informed me that they will still auto-renew, I was now frustrated and figured the only way to stop them was to cancel all of my services. This is a bit of a buyer beware thing, I am out of my money and my website, but still feel if I didn’t then next time they would get me again.

    • Jeremy
      #

      Hi Michael,

      That’s very unusual. I’ve used GoDaddy products (such as domain names, etc) for years now and I was always able to configure the auto-renew function and it never malfunctioned. Also, when something auto-renews, I always receive email notifications right away so I’m made aware of it. Interesting to hear your story though…

      Jeremy

  40. #

    I bought a domain name for 1 yr through godaddy and also builded some pages in my owned website by website builder of godaddy .
    now i just want some new features to be added into my webpage like archives,recently added etc. Unfortunately these facilties are not in godaddy.
    so wht to do ????
    If i am switching to any other website builder then whichi is the best ?
    Also my webpages will remain same or get deleted ??
    I am indian. So suggest me please wht to do ???

    • Jeremy
      #

      Hey Dipu,

      Take a look at our website builder comparison chart here to see some other options.

      If you move to another platform, I’m guessing you’ll no longer be using the website built with GoDaddy. So you’ll need to rebuild all your pages again.

      Jeremy

  41. #

    Why I left Godaddy

    I left Godaddy even though I chose them first thinking they were an American company and would be professional. I worked 25 years internationally in Animation and Special effects, and thought I made a safe choice.

    I just left Godaddy hosting even though I just renewed and still have a whole year of hosting still to be utilised. For the first year the service was fine but as soon as I renewed my hosting, it got unbearably slow, and took really long to load a page. This made it impossible to work on my sites. My other sites and youtube worked fine because I have a good internet connection, so it definitely was just Godaddy.

    I spent many days trying to phone to get an answer from Godaddy as to the cause of the problem, with no solution offered to me. They do not have email support, and so if the call disconnects after waiting for many minutes and explaining your problem, then you have to start all over again with a new person on the line.

    Eventually I got support via email from the Godaddy team, starting with an apology for not calling back, and a promise to call back the next day. That promised call back did not come for a whole week after, and for over a week I sent three emails reminding them of my problem. No response to my emails at all.

    Eventually, one of the phone support teams put my case to what was refered as the escalation desk. I got one call where I explained my troubles with Godaddy not responding to my emails or offering any reason to my problem. I had even offered to solve it if the trouble was from my end.

    At all stages I was polite and courteous. I suggested that if the trouble was not solved, to refund my money for the new year of hosting. I had renewed the new year in advance which is a mistake with Godaddy. While waiting for the support to get back to me, my refund period of one month had expired. So, I got a standard reply from the escalation desk to get back to the regular support team, with no explaination why Godaddy did not call back as promised or reply to regular emails.

    BTW, after I renewed the hosting for a large amount, two of their support team told me on separate occasions that I could have got it approximately 30% cheaper if I had called them, so I felt quite cheated to start with. On top of that the hosting service was unfunctionally slow, and finally I could not get support to solve my problem, and to crown it all, they did not reply to my emails.

    So I decided to forsake my expensive hosting which i just renewed for a year on Godaddy and shifted hosting providers. Double expense, but I did not want to work with Godaddy again. They lost my goodwill.

    Perhaps they have a system to blacklist customers, because last night I was on hold indefinitely waiting for Godaddy support, and tonight after a wait of 12 minutes, my call was answered. It was a routine nameserver inquiry which I politely requested and got my answers for.

    I think Godaddy support rides roughshod over its customers in India because they know that they can get away with it.

    • Jeremy
      #

      Hi A R,

      Thanks for sharing your experiences with us. Even though you weren’t using GoDaddy’s website builder, just hearing your overall feedback with regards to GoDaddy is helpful.

      If you’re in the market for a hosting company, have you considered BlueHost? I’ve generally had great experiences with them, and I know a few others who use BlueHost as well.

      If you’re building a WordPress website and you need “premium” services, check out WP Engine. They’re a bit more expensive, but in return you get blazing fast loading speed and really responsive and knowledgeable support. All their support personnel very familiar with WordPress.

      Jeremy

  42. #

    Hey Jeremy,

    Thanks for the detailed article.
    I am stuck with a major doubt for a few weeks now. I have read your articles on other website builders(Wix/Weebly/Squarespace,etc) and decided to go with Wix due to their awesome collection of templates and ease of building the online store. But only after building the site, when it was time to upgrade, I learnt that it doesn’t support payment gateways for Indian cards i.e, my customers wouldn’t be able to pay online. That was so disappointing.

    I see that GoDaddy supports Indian cards for my customers to shop from my site, but I noticed that you have mentioned that it doesn’t have great e-commerce tools. So, here I am, asking for your suggestion on which website builder should I opt for, considering the payment gateway for India and the ease of using the tools too.

    Thanks,
    Vidya

    • Jeremy
      #

      Hi Vidya,

      If you need specific payment gateways that supports India, take a look at Shopify (our review is here).

      They support over 70 different payment processors (see them here). Search for “India” and you’ll see the specific processors that might be relevant to your situation.

      Hope this helps!

      Jeremy

  43. #

    Jeremy,

    I have been with GD for a long time and am pleased with the service and how they keep things manageable. I started with Website Tonight a while ago, then Website Builder which were easy to use, but fairly limited in features. They are now changing again to a program I find awkward to use and again, limited in features. I am not a techno geek (no offense) but decided to look at WordPress only to come away feeling it was too complicated. Are there more modest programs better than the latest GoDaddy program and more intuitive than WP I could use still supported by GD? Should I jump ship and go to somewhere else who does it all like they do?

    I have been in business using this site for about 10 years, so it is important I keep it up and running and be able to edit it every few days. The site is primarily copy and pics. A slide show might be good and a counter.

    Thanks in advance for your thoughts.

    • Jeremy
      #

      Hello Dan,

      Take a look at other leading drag & drop website builders such as Wix, Squarespace and Weebly. You can see a side by side comparison chart here.

      All of them are very easy to use – so you can build a very good website all by yourself, even if you’re not a “techno geek”! You can edit your site (add, modify, remove content) without touching any codes at all.

      Hope this helps!

      Jeremy

  44. #

    GoDaddy is terrible. Period! There are countless others to use.

    I had a website with GoDaddy and thought I was getting a quality product but it turns out the GoDaddy system is out dated.

    The emails don’t work well.

    I think GoDaddy panders to men hoping that Danica is all that’s seen.

    • Jeremy
      #

      Hey David,

      Sorry to hear about your experiences with GoDaddy. Here are a few other website builders that might be of interest to you. Specifically, I think Wix, Squarespace and Weebly are much better than GoDaddy in terms of user-friendliness and innovation.

      Jeremy

      • #

        Built my website on Wix for 4 1/2 months only to find afterwards it didn’t translate to the mobile version and you have to rebuild it there. It was such a headache, I’m junking the site.

        Had a 2nd website with Weebly for a different business, still have it – it was super easy to build in 15 hours, translated well to the mobile version.
        However it has nearly 0 SEO going on. After several months it may list your website, but no SEO at all of your blogs or other things like SEO works on hosted other sites.

        • Jeremy
          #

          Hi Corri,

          Thanks for sharing your experiences with us.

          Wix has a separate mobile editor, which allows users to configure and to a certain extent, customize their websites’ mobile layout. So yes, it does take a bit more work but the flexibility is a plus. We have a discussion about the mobile features across various website builders here.

          With regards to SEO, take a look at our website builder SEO guide here. I share my thoughts about this topic there.

          Thanks for sharing your comment with us!

          Jeremy

    • #

      Hi,
      We are also using GoDaddy services and facing more problem.If you are relay want to develop you company and want to received mail as wail as reply immediate then don’t use GoDaddy services.Better you pay more and go for gmail or another reputed company.
      There service

      • Jeremy
        #

        Thanks for adding to this discussion, Paresh.

        Personally, We use Google Business Apps to power our business emails. We like working with the Gmail interface, its security, reliability, and the fact that we can brand our email addresses using our domain name.

        Jeremy

  45. #

    If you want to create an award winning, industry leading website, what do you suggest?

    • Jeremy
      #

      Hi Candace,

      I’m not entirely sure what the evaluation criteria is when it comes to awards, but I’d think that past winners probably have very customized sites, built from the grounds up by a very strong team of designer(s) and developer(s).

      In other words, probably expensive (generally speaking, but not always the case).

      Jeremy

  46. #

    does godaddy personal website let me publish ads on my site or what will i do to publish ads on my site, and which pack i have to choose for it.
    thnaks

    • Jeremy
      #

      Hey Shashank,

      Yes – you can insert banner ads or Google Adsense into a website built with the GoDaddy website builder.

      Jeremy

      • #

        Ive been trying to add adsense and cannot figure out what I am doing wrong. there is no longer an adsense app in website builder… do you have any suggestions?

  47. #

    Greetings,

    I have built a website with godaddy and would like to add a members only section and a calendar, but cannot seem to figure out how to do such. Also is there a way to have drop down boxes or slide outs?

    Thanks in advance

    • Jeremy
      #

      Hi Chris,

      Unfortunately I don’t think GoDaddy has a membership tool. If it is important to you, take a look at Wix or Weebly. Both have membership functions (you can find the Wix membership function in their Apps Market).

      However, neither are paid membership gateways. If you want to have a paid gateway (meaning that you charge your members a recurring fee to access the membership area), then take a look at Sentry Login which is a membership widget that you can bolt on to Wix or Weebly.

      Jeremy

      • #

        Do you know if Sentry Login can be used with GoDaddy’s newest version of their Website Builder? Thank you, Maria

        • Tom Watts
          #

          Hi Maria,

          I don’t see any reason why SentryLogin shouldn’t work with Version 7 of GoDaddy’s website builder.

          It allows you to add custom HTML to your pages and this is all you need to add SentryLogin, so I’d be super surprised if GoDaddy put restrictions on you using it!

          Hope that helps,
          – Tom

  48. #

    Hello Jeremy,
    My husband and I have invented an awesome product that we want to promote online. In our haste to make sure that the product name and domain name are the same we bought it at Go Daddy. Now that it’s time to set up the website we’re learning that using it on other website builders isn’t as easy as we’d hoped. Our only concern with Go Daddy after reading your articles, is that you don’t recommend it for ecommerce. Our needs, perhaps, are not typical. We will have just one product without many, if any, options. Do you think Go Daddy would work for us?

    • Jeremy
      #

      Hi Barb,

      If you want a good website builder, take a look at our comparison chart here.

      We do recommend Shopify as they are a pure ecommerce builder. You can see our discussion about them here.

      You can most definitely connect your domain name from GoDaddy to another website builder such as Shopify. In fact here are some instructions on how to do it.

      Hope this points you in the right direction!

      Jeremy

  49. #

    Hello Jeremy,
    Wonderful article, it really helped a lot. I intend starting a clothing line, i have registered my domain name and i want to open an online store as well. I don’t know how to go about it, and also i don’t know if building a website would be better and i don’t know what hosting is all about.. Please i would like you to enlighten me and kindly advise me on what to do.

    • Jeremy
      #

      Hello Zainab,

      The GoDaddy website builder that we discussed here doesn’t offer ecommerce tools.

      Have a look at our recommendations for ecommerce builders here. Or you can also take our Quiz here to see which platform might be helpful to you.

      All the builders that we suggest don’t require you to get your own hosting (which powers your website so to speak). They provide all the hosting services so you don’t have to worry about that part.

      Jeremy

  50. #

    Hi Jeremy

    Thank you for the info. I havefound it really helpful. This is prob a really naive question, but do any of these web builders allow you to add Amazon as an affiliate?

    • Jeremy
      #

      Hey Francis,

      Yes I think you can. I haven’t used Amazon affiliate links before, but I suspect it’s just a URL link that you embed into your site (similar to how you can create a link to direct people to other websites).

      So you can use any of the website builders outlined here to do that.

      Jeremy

  51. #

    Hi Jeremy, I’m a complete novice. I used to have a blogger blog that I basically used as a diary. I have an eBook on Amazon and. registered with WordPress for a blog/website that I need to share my posts and promote my books. GoDaddy offered me a package for $78 for s year to set me up with domain name and hosting etc should I take them up on it? I need to get going but I’m frightened of all the extras. I’m quite skint – haven’t made my millions yet

    • Jeremy
      #

      Hi Fiona,

      One option to consider is to choose to go with the non-technical route, and use a drag and drop website builder (code free). They provide all the hosting requirements for you so you don’t have to worry about connecting your website with your host, and hiring a coder to help you design / modify your website.

      Here are a few really good drag & drop website builders for you to consider. You literally can just drag the content around to design your website. With WordPress, you have to know how to code to modify your page layout.

      Hope this points you in the right direction!

      Jeremy

  52. #

    Hi, Jeremy . . . I have not been able to find how you access the file manager as the help menus say to go to “manage” and “tools”, but there is no option on my web site builder for this.

    I had originally up-loaded many large music files to put in music players which I have since removed. When I got ready to create a new music player on the site, it showed an “archived” area and guess what? Even though I thought I had deleted all of those out of storage, they are in archives and I cannot seem to get to them to delete them.

    From what I have seen on my products, I only have ten G.B. of space allowed, so am worried that if I cannot delete these from my account, I will not be able to up-load any large files at some point in the future.

    Please tell me how I can remove “archived” files that are no longer needed individually.

    Thank you in advance.

  53. #

    Hello, based on the review I feel its better to go with WIX ? I plan to have an event management website which offers 3 different services including wedding/party planner. Kindly advise.

    Best regards,
    Conrad

    • Jeremy
      #

      Hey Conrad,

      Wix is a really good website builder. You can see how it compares to GoDaddy in our comparison table here.

      The best way to see if you like using them is to sign up to a free account and give them a test run!

      Jeremy

  54. #

    Hello, I have already purchased Godaddy website builder plan before 2 months. Can I use the registered domain with self created php or html website? Can I upload my site using FIlezeila?
    Please Guide me as don’t have much technical knowledge

    • Jeremy
      #

      Hi Navin,

      With GoDaddy’s website builder, you can’t do those things that you mentioned.

      But if you just use their hosting services (and not their website builder), then you can custom build your site (such as with platforms like WordPress).

      Jeremy

  55. #

    Excellent article. Thank you. I tend to be techno ignorant so any advice is greatly appreciated. I have two questions you may be able to help me with. I’m a writer with several published books. I have a domain name but I’ve been unsure about committing to a website because I don’t know if it will have the functions that I want. Does the GoDaddy Personal webpage have a function where a button can be used to link to a site where by books are for sale? Also is there someplace I can go to view the template options before I commit? Thank you.

    • Jeremy
      #

      Hi David,

      With domain names, you can connect it with any website builders, so you are not “stuck” with any particular website builder if you want to change builders down the road. So let’s say you connect your custom domain name to a website that’s build by GoDaddy, and later on you find another website builder and you want to change platforms. You can retain your domain name by disconnecting it with GoDaddy’s website builder, and connecting it with the new platform.

      And yes you can hyperlink a button to any webpage that sells books.

      As for templates, click here and scroll down and click on “view all templates”. The preview feature for GoDaddy isn’t that great at all. So if you want more “transparency” as to template options, take a look at Wix (our review) or Squarespace (our review). For both of these builders, you can sign up for free and play around with their drag and drop platforms before committing – giving you a chance to “test” things out.

      Jeremy

  56. #

    Hey,

    Is the GoDaddy tool responsive? Does it fit all screens no matter the size?

    • Jeremy
      #

      GoDaddy’s websites are not mobile responsive. But they do have a mobile display feature but it’s pretty basic. We’ve discussed that under the Top 3 Pros & Cons above, specifically under Point 3 of the “Cons” section.

      If you want to have a website that is fully mobile responsive, I’d suggest taking a look at Squarespace, as their design templates are really great looking and are very mobile friendly.

      Jeremy

      • #

        Hi Jeremy,

        Isnt Godaddy Website Builder a white label version of Squarespace?

        It looks very similar.

        Cheers,
        T

        • #

          Hi Tim,

          They’re definitely different builders, though we wouldn’t be surprised if GoDaddy modeled its look on Squarespace. The main white label product in the market right now is probably SiteBuilder.

          Cheers,

          Fred

  57. #

    Hi,

    In the past I’ve had bad experience choosing a template. Can anyone share some tips on how to choose the best templates for a site?

    • Jeremy
      #

      Hey Karen,

      I think picking the right template depends on the design and also its functionality. For more advanced website builders (such as WordPress), each template may have difference functions, so it’s more important to pick the right template for WordPress. But for drag and drop builders such as GoDaddy, it’s less important as it is the platform that powers the function of the websites, and not the template.

      So I would suggest picking the design that you like the best and best represents the image you want your website portray.

      Jeremy

  58. #

    Hi,
    Thank you for your review on GoDaddy websie builder. I used it to design my website and published it. Now I get feedback from visitors that the web pages are too wide and some of the browsers have to zoom down to 75% and some it works with 100% zoom. I used page width of 1000 px. I am wondering if the pages can be made auto sizing so viewers do not need to keep adjusting the zoom ratio.
    Thanks.

  59. #

    Thanks…this is a very helpful article.
    The one thing I’m looking for is to create all my blogs within my website. Can I do this using the godaddy web builder 7?

  60. #

    This was a fair review, I thought, having subscribed a couple of weeks ago.

    The one serious problem I have encountered is that the “save” function is not reliable- it freezes regularly. I complained to Godaddy about this (having lost 60 mins work, having “saved” throughout), only to be politely told that I should have made a backup- frankly I was relying upon the “save” function actually saving! The backup function is not easily found. This need to leave the system and then come back to continue, once the frozen “save” function has unfrozen (you can’t backup either in this frozen state) I have found to be a real time waster and very, very frustrating.

    What I have achieved so far does look good, in fairness, so I am going to battle on, eventually hoping to end up with a finished and saved/backed up site, which I hope will look good.

  61. #

    Thanks! This was very helpful information!

  62. #

    hey! Great article…

    So, I’m trying to install wordpress on my Website Builder, and it says I have no hosting. I also can’t figure out how to install via FTP.

    I thought Website Builder *is* hosted?

    Please advise! I would hate to have to purchase extra hosting. But if I do, could I keep my Website Builder pages in tact and use my WordPress installed on another part of my site? (like mysite.com/wordpress)

    Hope that makes sense! Thank you!!

    • Jeremy
      #

      Hi Tera,

      GoDaddy’s website builder provides hosting services for you, and is an entirely different website builder than WordPress. So with GoDaddy’s website builder, they offer you the ability to build a site with their drag and drop tools.

      If you want to use WordPress, you shouldn’t be using GoDaddy’s website builder platform. You just need to purchase their hosting services, then use their WordPress installation program. So it’s completely separate from their website builder.

      We have a very basic tutorial on how to set up WordPress with Bluehost (here). It should be similar to the way you’d do it with GoDaddy.com

      Jeremy

  63. #

    GoDaddy provides no SSL support for its web builder websites. How dumb is that?

    • Jeremy
      #

      Hi Karen,

      It’s not uncommon for drag and drop web builders to not offer SSL support for your non-ecommerce pages. Generally speaking, SSL security protection is only critical if sensitive / confidential information is passed (such as credit card data), so website builders only offer SSL in check out carts.

      So if you want to use SSL protection for all your webpages, you will need a more advanced website builder where you can implement more customizations (such as WordPress).

      Jeremy

  64. #

    I have tried to use the website builder and it keeps saying

    Oops!
    We’re not quite done setting up your account. Please wait 30 minutes and try publishing again.

    • Jeremy
      #

      Hi Jo,

      Strange. Have you reached out to GoDaddy’s support team to see what they have to say? I didn’t have any issues before.

      Jeremy

  65. #

    Hi Jeremy,
    i am a new user for godaddy i have just created the web site using godaddy web site builder. after complete the site i publish the site but i cant find this on search engine such as google.
    can you please explain what should i do ??
    Thank you

    • Jeremy
      #

      Hi Ruwan,

      It does take some time for Google to index the site. You can set up Google Webmaster Tools for your website, and manually submit your site to Google so they know your website is available for indexing into the search engine.

      It’s free to set up and it’s a tool that offers you traffic insights into your website.

      Jeremy

  66. #

    Jeremy,

    Can you pay for help with Godaddy on a one time basis when setting up your site and then maintain it yourself ? I only see plans with Design Builder that are ongoing monthly that are much more than the standard plan. Alternatively, how much time will support spend with you without referring you to the Design Dream team?

    • Jeremy
      #

      Hi Jon,

      You can always hire a freelancer to help you set up your site with GoDaddy. There are freelancers for hire in marketplaces such as Elance or oDesk.

      Once they’re done setting up your site you can then maintain it.

      Jeremy

      • #

        Jeremy, thank you for the where to look for help. Do these freelancers usually charge by the job or hour? Any idea what average costs might be per hour or for a relatively simple website?

        • Jeremy
          #

          Jon,

          It’s really hard to say as some prefer to charge by hour and some prefer to charge by project, depending on the scope of your work. If the scope tend to change then it makes sense for them to charge by the hour. If your scope if relatively fixed and you won’t change much after you agree on the scope of work with the contractor, then charging by project is possible.

          Average cost depends on the freelancers’ location and skillset. Good luck!

          Jeremy

  67. #

    Just called GoDaddy customer support and since I’m clueless about designing websites, I’d like to confirm the following with you…

    If I create my website using Website Builder and I do not ever want to make any changes to what I initially develop, but I want to keep the website as designed – my only option is to continue paying for Website Builder annually otherwise risk losing the multi-page website I created using Website Builder?

    Is this because of the point you mention about there not being an export option?

    • Jeremy
      #

      Hi VLF,

      Yes. If you want to keep your website hosted and “alive”, even if you don’t make any changes to it, you will need to keep your subscription with the website builder (GoDaddy in this case).

      This goes the same for all drag and drop website builders out there. Powering your website and keeping it operational is what you’re paying for.

      Jeremy

  68. #

    hie jeremy ..thank you for the review…i want to create a website where a lot of people get to join my website as members..i would like to know if th godaddy website builder will allow me to do tht….preferrably unlimited members
    thnx n advance

    • Jeremy
      #

      Hi Tatenda,

      GoDaddy doesn’t have a membership tool built into their platform, so you should check out Weebly. Their Business Plan allows you to have unlimited members and you can lock off certain pages of your site so that only your members can access them.

      Jeremy

  69. #

    As a user I do have to set the record straight on GoDaddy web builder v7, as the 12/02/14 post by Ryan@WE is incorrect.

    In fact, you can copy and rename any webpage to create more webpages, you do not have to start from scratch. Further, all components of a webpage (header, footer, images, buttons, text boxes, more) can be selected to appear on all webpages if you wish, which is a great option.

    I do agree with Ryan though, that the v7 blog constraint is a problem. I find that right now I am targeting my users to use Tumblr for blogging and I will link that blogging site to my website (because users cannot blog directly on the website).

    • #

      Hey, I actually said the same thing you said. You CAN copy pages to create new pages. I just think that it’s missing some page templates that you can use in other website builders like different header and sidebar settings. More of this has to be created from scratch with the Godaddy builder.

      I did mention the “show on all pages” function in the video on my review because I thought that was a good function. It would probably be helpful to build page templates, except that there may be some pages you don’t want that element to appear on. So it can be a bit limiting in that way.

  70. #

    Hello i own a website i wanted to know should i go for Godaddy Web builder permanently or should i try WordPress ? is Godaddy Web builder SEO Friendly ?

    • Jeremy
      #

      Hi Aditya,

      GoDaddy is relatively SEO friendly but with WordPress you have a bit more SEO flexibility (their SEO configurations is much deeper than what GoDaddy offers you).

      But at the end of the day, it’s really hard to pinpoint with absolute certainty whether certain SEO flexiblity / freedom with WordPress is actually giving your site a better ranking or not. The only way to find out is if you have 2 exact website, exact domain names, same “everything”, and let both sites rank naturally then compare to see which one is better.

      Obviously such a test is extremely, if even possible to conduct!

      Also keep in mind that even though WordPress has more flexibility, you still need to put forth A LOT of work to promote your website to gain transaction with search engines. If you let your site there, it won’t go anywhere (generally speaking anyway!)

      Hope this is helpful!

      Jeremy

  71. #

    Thank you for the great review! After having switched from wix to godaddy due to wix’s non existent support, I am confident that my site will run well. I do mix a lot of Wix’s apps and features to make website building easier such as their “pull up or push down bar” to shift the page’s contents as a block. Although I sum much happier with go daddy’s support and simple web builder, I am still searching for that one to suite my design wants and needs. Maybe I’ll check out squarespace before my 45 day period runs out.

  72. #

    Hey Jeremy,

    Good overview. I recently reviewed V7 on my blog and it’s much improved from previous versions. The biggest downside I thought was the absence of an integrated blog. You can add an RSS widget that links to an outside blog, but you can’t integrate a blog into the site.

    Another thing people may not realize until they actually build their site is that they are really working with a blank canvas when they create a new page. There may be a few pre-populated pages that you can copy, but beyond that, you’re working from scratch.

    Compare this to Weebly for example where you can choose page header options and other website builders where you can have a sidebar, and you realize you have some work to do to create each page.

    Overall though, version 7 is a big improvement so I’m interested to see what they come up with in the future.

    • Jeremy
      #

      Hey Ryan,

      Thanks for your comment and update! Good to hear that they’re moving in the right direction with V7. I think they have a lot of potential going forward!

      Jeremy

  73. #

    Can we use adsense on website created by using godaddy website builder ?

    • Jeremy
      #

      Yes you can! Take a look at this discussion article here from GoDaddy.

      Jeremy

  74. #

    Jeremy,

    Can I make a duo-language site with GoDaddy’s Website builder or would I have to make two different websites and just add links to each one on the sites in the top right hand corners?

    Also, just to clarify… I can with GoDaddy’s Website building have my own @mydomainname.com e-mail address?

    One more thing… If I add another site’s advertisement, there is no way with Website builder to obtain data on click-rates, etc… right?

    Thanks in advance for your answers, I am very skilled with computers (well not HTML or CSS)… but this is my first time website building and I’m still learning the ropes. I like WordPress for what it can offer but prefer the freedom of Website builder for the moment.

    • Jeremy
      #

      Hi Talia,

      I don’t think GoDaddy currently has a multi-language feature set up as part of its platform. So you will have to make two separate sites and link them up (using subdomain for one of the sites perhaps), or insert both languages in one single site.

      We do have a bit more discussions about creating a multi-language website here, but it has been a challenge for most website builders to cater to this.

      Yes you can your own custom domain name email address if you sign up to their Business plan or higher.

      I wouldn’t say it’s impossible for them to track your stats, but then again I wouldn’t imagine they have a good reason to!

      Jeremy

  75. #

    Hi Jeremy, you mentioned that The GoDaddy website builder is not designed for building an online store at all, however I have checked it and they do have an online store.

    • Jeremy
      #

      Hi Yvonne,

      Thanks for your note. The drag and drop website builder is actually separate from GoDaddy’s online store builder.

      Our discussion on this page is only about their drag & drop website builder, which doesn’t include any ecommerce tools.

      Their online store builder is specifically targeted at “pure” ecommerce stores (a lot of products for sale), where as some people just want to build a “normal” website and add a couple of products for sale.

      Pure ecommerce store builders tend to be a bit more rigid, and “normal” website builders tend to have a bit more design flexibility (such as moving content around without as much restrictions).

      Hope this clarify things a bit!

      Jeremy

  76. #

    I work for Go Daddy and here is a tip for you – most employees don’t even know this exists… If you want to edit the Go Daddy templates, enter the old school Konami code with your keyboard and you will have access to HTML/CSS

    • #

      Your awesome!!! Thank you so much!

    • #

      Where/ how do you enter the konami code?

  77. #

    Hello,

    Thanks for such great information!
    I have a question, am I able to used my own website template? Basically, it’s possible to buy a template and upload it to my hosting?

    Thanks 🙂

    • Jeremy
      #

      Hi Carol,

      Unfortunately if you want to use GoDaddy’s website builder to create your website, you have to use one of their templates.

      But if you have your own template, you can just get their hosting services (not the drag & drop website builder) and manually upload your website into one of their servers. But to make any changes to your website, you will have to hand code in the changes which can be very technical (unless you’re very technical!)

      Jeremy

  78. #

    Hi Jeremy, I was impressed with your review. I do have a question about the GoDaddy Website Builder… can I add Google Adsense and add advertisements manually. I sometimes get advertisement request (usually in html format)?

    I am looking at migrating one of my existing websites made up of many thousands of pages. Does GoDaddy Website Builder allow me to build in a reverse tree format from the home page, next level is about a dozen pages, then other pages cascade down from these dozen pages. At the second level, the dozen pages represent different “sub-home” pages from which pages cascade off.

    • Jeremy
      #

      Hi Colin,

      If you have thousands of webpages, you probably want to use a more advanced platform (such as WordPress) so it’s much easier for you to edit your content!

      Jeremy

  79. #

    Great piece of information thanks for sharing.

  80. #

    I already have bought domains from godaddy but haven’t bought hosting from it. I think I should try at least for once 😛

  81. #

    Hi Jeremy,

    May I ask, I am one of the godaddy user.

    Previously I remove the “social media share icon / button” at the bottom of my website.

    Now I try to add it in, but I jus cannot put it at the bottom of my page.

    I have tried using “bring layers forward / backward” but still do not work.

    My bottom of the website is dark gray or black tone. (the default)

    So how do I put it in at bottom again?

    able to help in layman way? (by the way, I am not a web developer etc, so don’t know programming etc)

    TIA

  82. #

    I am looking to source the best place for running my site. I have a domain with Go Daddy, so I am leaning towards them. These are my needs: Build site myself (and I do not do coding). I will sell between 2 to 10 different products over the next year. I wish to offer small qty discounts for qty 2-5. i need to automate the sales tax for CA purchases. I need to automate the shipping costs. I already have a BofA merchant account that I want to use for payment processing – so I do not want to pay the transaction fees that Go Daddy or PayPal would charge. I am a start up so every dollar counts and I do not have the expertise to handle major technical fixes.
    Ideally, I want a handful of email addresses for @mydomain.com. I am leaning towards paying the $4 per moth to Go Daddy for that, unless there is a better option.

    Could you reply with a couple suggestions and which would be better for what reasons?

    • Jeremy
      #

      Hi there,

      GoDaddy’s website builder currently doesn’t support ecommerce functions.

      You should check out Shopify or Bigcommerce given that you already have your own merchant account, as those two platforms will provide you with a broad range of payment solutions.

      They will also have sales tax, shipping costs, etc integrated into their platforms.

      Here is our high level comparison chart for online store builders, and you can get a quick overview of Shopify and Bigcommerce.

      – Jeremy

  83. #

    Thanks for the great review. Do you know if you can remove the GoDaddy web builder logo at the bottom of the site? I see this on websites and it’s a bit tacky? Thanks!

    • Jeremy
      #

      Hey there – you should be able to as all paid subscription plans generally have this option.

      – Jeremy

    • #

      Hi,

      Yes, you can. I work for Go Daddy so I am working in WSB every day. You can select the logo by clicking on it with your mouse and then hit delete on your keyboard and that’s it!

  84. #

    To Whom This May Concern:
    Hi,

    I have always received amazing customer support from the Go Daddy Crew. But, today was taken to the highest level of excellence by a guy named Nick Brouwer. My Website Crashed and it was a mess. Nick was not only friendly and cordial, but fixed the problem and was sympathetic and empathetic to every need I had. As a business owner I have never in my life came across such outstanding customer service. This Guy named “NICK” just blew me away. He was detailed in everything he told me, and even though I told him I knew a bit, he made sure I understood everything he was telling me. I just am still in disbelief that this just happened. This not only made my week, but made my year. That’s how ecstatic I am about this service provided by Nick. There is no word in the Human dictionary that explains the level of customer service, knowledge, and straight empathy that was provided by Nick Brouwer. My whole Team overheard the conversation and they just couldn’t believe it either. Their Jaws dropped when he fixed everything in such a small time frame. I truly believe there has never been such a perfect experience in the history of mankind’s customer service, knowledge and communication.

    The communication between Nick and I was outstanding. I not only understood and was explained everything but was given amazing advice in which I asked for. I asked for his personal opinion as well as Go daddy’s policies and they were both right on. Perfection. fulfillmentintegrity starprecision starquality starvirtue starcompletion starsublimity starwholeness starachieving starperfectness star excellency star….these are all words that describe My encounter with Go daddy, and Nick. Astonished. Astonishment! This all describes Go Daddy. I don’t even know what else to day but today will stick in my mind and spirit for as long as I live and this just set a precedent to my whole staff who got to hear the whole conversation. I think I got my point across and I could go on for 802 more paragraphs about this day, service and just Go Daddy in General. If I had just 1 Nick on my Team I would be the most successful company in San Diego California. If you have a place or some guidelines you use to train your employees, please send it to me.

    Thank you Go Daddy TEAM. Thank you Go Daddy Company. And Most of all, thank you to Nick Brouwer. I would of lost so much money, Time and Stress if I wouldn’t of been greated by Nick Brouwer today. I don’t even think I can do anything but think about how amazing you guys are. I will never ever leave your hosting and services, and as a matter of fact, I am building 3 new sites over the next 6 months. I have 10 domain names and am purchasing many more. I am putting a Ping and Star out through my Social Media sites (27) and may very well make a video just about Go Daddy and your customer service. I own a Cinematic Video Production Company, and this is the first of many many amazing reviews about go daddy and Nick. You guys Rock! That is an understatement. I am going to make up a new word for all of you. Precisionperfectionestality! Keep up the awesome work and expect many many more sales coming your way through my Blog, Facebook, Social bookmarking, Twitter, Facebookbusiness, google places, yahoo local, bing local and a million more. Then, on each post, I will repost it to each of my sources making it a web of Perfect Complimatary reviews.

    Thank you to everyone over there at Go Daddy, especially Nick Brouwer.

    • Jeremy
      #

      Hi Tim,

      Thanks for your detailed feedback! I’m glad that you had such a wonderful and exceptional experience with GoDaddy.

      In my experience (I also register some domain names with GoDaddy), that whenever I have questions, they get back to me pretty quickly and their answers are always very detailed (yet easy to understand).

      – Jeremy

    • #

      Hi Tim.. I am an employee at GoDaddy and reading your note here just made my day! Makes me so proud to work for a company like GoDaddy. I’ve shared your note with Nick, his manager, and some other folks on our team who would be happy to learn about your experience.. I’d love to chat with you about your experience if that is ok. Would love to understand how we can serve customers like you better. Can you please email me at msheopory@godaddy.com. Thank you so much!
      Regards,
      Mukul

  85. #

    OMG I am so happy I found this post. I’ve built a great site with Go Daddy’s web builder, it looks AMAZING!! BUT… I need my customers to be able to chose product sizes and the quick PayPal cart doesn’t give you a drop down menu for sizes. So Go Daddy told me to purchase they’re Quick Shopping Cart – UGH and now it’s like a whole new world, My site is complete all I need is a drop-down menu for my customers to to pick a size. Why is this so hard. UGH i am so frustrated, it just seems so easy, yet so hard.

    What would you suggest? Please help!

    • Jeremy
      #

      Hey Charlen,

      Yeah it’s a bit of a pain as the GoDaddy website builder doesn’t offer any built in e-commerce tools at the moment (we mentioned this as a drawback in our pros & cons discussion above).

      One workdaround is to use Shopify’s Buy Button or Ecwid.

      While Shopify is a full ecommerce website builder (see our review), if you want to keep using your own website (such as GoDaddy), while being able to convert it into an online store, Shopify’s Buy Button can do that.

      Ecwid is an independent ecommerce add-on that should be compatible with GoDaddy. Ecwid adds a lot more advanced ecommerce related tools and options for you.

      – Jeremy

      • #

        Hi,

        I work for Go Daddy and have some tips. If you have the Business or Business Plus version of Website Builder, there are e-commerce tolls built in. They are in the “Apps” section on your toolbar. There is a handy PayPal app you can use to create a shoppping cart or Buy Now function for items you would list for sale on your site.

  86. #

    Does godaddy website builder provide hosting to in it’s monthly subscription ? eg; in personal plan.

    • Jeremy
      #

      Hi Varmeet,

      The fee that you pay to use their website builder includes hosting services. So you don’t have to pay for hosting separately!

      – Jeremy

  87. #

    I have a problem with website builder which is I can’t download my website builder to copy it to a regular host. Do you have any suggestions?

    • Jeremy
      #

      Hi Ahmed,

      You can export your website to your own host if you are using Weebly (see our discussion here).

      You can also export your site to WordPress if you are using Squarepace.

      Here is a chart that shows you which website builder has export functions – be sure to read the footnote for more details!

      – Jeremy

      • #

        I’m using Godaddy website Builder, is there any way?

        • Jeremy
          #

          Not at the moment. We mentioned this in our discussion above under the “Hosting & Export Options” section. Hopefully they’ll make this feature available!

          – Jeremy

  88. #

    Hello! This review has been so helpful. I just recently created a website on godaddy with the website builder. I am very pleased with it. I put in a tab for “Shop” and am ready now to get a store going so that people can link to the store from the website. And that now is where I am stuck….is the go daddy quick shopping cart not the way to go? (If I used that, I would need the premium offer…does that include everything I need to be set for an online store?) I’m trying to figure out the best route to go. Am I better off with making a store from shopify? I didn’t see you mention anything about the go daddy quick shop that they offer. I’m new at this, so any advice would be welcome and appreciated! Thanks!

    • Jeremy
      #

      Hi Bek,

      Unfortunately as mentioned in one of our “cons” of GoDaddy website builder, it doesn’t have e-commerce tools integrated into the builder (yet).

      So you have a couple of options here, and both involve using another e-commerce platform tool and integrating it into your GoDaddy site.

      Shopify has a widget in which you can insert into your GoDaddy site. So basically you will be powering up your website using Shopify’s e-commerce tools, while your website is still built with GoDaddy. You can check out this article we have here which talks about Squarespace using Shopify widget. The idea is the same, but just apply it to GoDaddy.

      Or, you can use Ecwid, which is an e-commerce widget, to power your website.

      Hope this is helpful!

      – Jeremy

      • #

        Thanks for replying so quick! I know the website builder doesn’t have those tools built in, but what about the GoDaddy Quick Shopping cart? From what it looks like, it is something you purchase separately from the website builder. Thanks for all of your help!

        • Jeremy
          #

          Hi Bek,

          I “think” so though we haven’t used that ourselves before, so we can’t give you any concrete feedback. Perhaps try to reach out to GoDaddy and see if that is an option?

          Alternatively, as I mentioned, you can also use e-commerce widgets to power your store.

          – Jeremy

    • #

      Hi,

      Go Daddy employee here to help 🙂 If you only have WSB business or business plus, there is an Apps section on your tool bar at the bottom. Here you have a Pay Pal shopping cart and Buy Now options to use, you can take donations, etc etc.

      There is something easier, better, and cheaper than going with Website Builder AND Quick Shopping Cart… call and ask for “Online Store” it is a new product that is AWESOME, but not yet sold on the website depending on what market youre in. We have been selling it since summer 2014 but it wont be fully released until this winter.

  89. #

    I am going crazy trying to get my email working. I have domain with Godaddy and it points to WIX, but my email needs some MX records and I don’t know what to enter or where to enter it.

    I’ve been waiting for four hours for a representative. Boy am I pissed at Godaddy!

    • Jeremy
      #

      Hi Cindy,

      If you just go to Wix’s support page, and type in GoDaddy you will then see a list of supporting articles that will show you how to connect your email to Wix (they have an article on MX as well).

      Sorry to hear that you had to wait a few hours for GoDaddy’s support team. In my experience with them they usually get back to me fairly quickly, and 1 day at most.

      But hopefully the Wix support articles will help!

      – Jeremy

  90. #

    I am currently building a site with Website Builder. Can anyone tell me how to add a section for visitors to leave comments? I can’t for the life of me figure it out. Thinking another program would have been a wise choice, not very user friendly compared to other builders I have used. Thank you for your time.

    • Jeremy
      #

      hi Tamara,

      Have you tried using Disqus (which is a very popular commenting widget)? You can create comment boxes for individual pages, then embed the Disqus widget code into your webpages. Use the html embed function that GoDaddy should have.

      – Jeremy

  91. #

    Does godaddy cater wordpress for website and designs?

    • Jeremy
      #

      Hi Keziah,

      You can certainly use GoDaddy’s hosting service to host your WordPress website. But you cannot blend a WordPress website with GoDaddy’s website builder service.

      So there is a distinction between GoDaddy’s hosting services(which can host WordPress sites), and their website builder service (which is what we’re discussing in this article here).

      – Jeremy

  92. #

    Hi,
    I just purchased GoDaddy Website Builder and realized after half an hour that it is not what i was looking for.
    According to GoDaddy refund policy, I know i can ask for a refund but i am struggling big times to understand where i can ask for a refund on their website. This is not very customer-friendly and it has an impact on the assessment of GoDaddy products such as Website builder.

    • Jeremy & Connie
      #

      Michele,

      You can either email them through your GoDaddy dashboard, or just call them. I’ve had to process a few refunds before (not the website builder, but a few other items I purchased from them) and the refunds were processed very quickly and smoothly.

      – Jeremy

      • #

        Hi Jeremy,

        thanks for the message. I have indeed called them and got the refund within a couple of days.
        Weird I couldnt find out how to email them through the dashboard.

        thanks
        michele

        • Jeremy & Connie
          #

          Hi Michele,

          THanks for updating. I’m glad it worked out for you. In my experience in dealing with GoDaddy, they are quite reasonable and responsive.

          – Jeremy

  93. #

    Hi,
    I have built a website with Go Daddy, and I’m so pleased with it. I am retired, and not of the technology age. However, Go Daddy WebSite Builder has been so user friendly. My site has 25 pages! The online support is brilliant. I was able to chat live to sort out a problem. The Go Daddy team had it sorted in a jiffy. I also made a huge mistake, and was able use the ‘back up’ feature to restore to a 24 hour earlier version. Phew, I can’t tell you what a relief that was.
    However, there is one massive drawback; loading issues! It’s embarrassingly slow to load, and I feel it makes the site feel unprofessional. The support team have assured me that Go Daddy are working to speed things up. I trust they will.

    • Jeremy & Connie
      #

      hi Tess,

      Thanks for sharing your feedback! I do love the ability to back up your site with GoDaddy – it’s a really nice feature that I wished that more website builders provided.

      As for loading speed, one of the drawbacks of shared hosting is that they are a bit unpredictable. At times they will load really fast, but if at a particular time frame when there are a lot of traffic across other websites in the same server that you are hosted on, then it will also impact your loading speed.

      But I think in general across the website builder industry, that technology will improve and loading time will improve along side as well.

      – Jeremy

  94. #

    The lack of access to code is a deal killer with GoDaddy’s Website Builder. Even more annoying is that GoDaddy offers SEO optimization, but no way to tag certain elements such as images (which is a huge part of SEO optimization), so what’s the point of even offering it in the first place. All in all, great for an easy way to create a simple site, terrible for any type of customization or true SEO optimization.

    • Jeremy & Connie
      #

      Hi Brent,

      I agree that the lack of access to the HTML / CSS codes really limits those who know code, or want to make further customizations. It’s the same issue as Wix and I think it has to do with the ability to place any elements anywhere (thereby creating a “pure” drag and drop website builder).

      If you look at builders like Squarespace or Weebly, both only allow you to insert elements in a “modular” way (if that makes any sense) but both grant you access to their codes.

      – Jeremy

      • #

        Hi! I just wanted to say that your reviews and the service you offer here are AWESOME! I Google web site building questions and your site always comes up and your answers are forthright, to the point and really helpful! Thank you for providing this service to the world! Keep up the good work!!!

        • Jeremy & Connie
          #

          Thanks Mark! If you found some of our discussions helpful, please do click on the social sharing buttons at the top or on the left side of our pages to share the knowledge. You never know who else you can also help along the way!

          – Jeremy

          • #

            Great information. Great site.
            I’m old. Really old. I built my first site on Godaddy with html long ago. (ardenwarner.com) No more. I want to use their site for a new domain, and have developed about fifteen pages for a framework. I’m ready to start placing permanent items on the pages. Buy I cannot create links. I feel like I’m insane. That should have been item one. Or two. Surely it’s there. I just cannot identify it. There’s a very sophisticated discussion that gives ME no idea how to find it. It references areas I cannot locate. I hope you can offer a ten word solution for me.
            Thanks.
            Arden

            • Jeremy
              #

              Arden,

              You just need to highlight the text that you want to hyperlink, and a hyperlink option should show up, where you can insert whatever URL (website address) you want to.

              If you need more support, GoDaddy has a really good support team that can help you (live chat, phone call, email).

              Jeremy

              • #

                Go Daddy is a cheat site….if you have issues they will say that it is pending with ICAAN …there is no refund policy

                • Tom Watts
                  #

                  Hi jyotiranjan,

                  Sorry to hear that you haven’t had the best experience with GoDaddy.

                  As far as I’m aware, GoDaddy do offer refunds but with restrictions:
                  – if on an annual plan you get a 30 day grace period in which to ask for a refund.
                  – if you’re on a monthly plan, you only get a 48 hour window in which to request a refund.

                  This is quite a tight window if you’re on a monthly plan, but it does make it worthwhile really considering every last detail to make sure you’re investing in exactly the right thing for your website.

                  GoDaddy have more information about their refund policy here.

                  Hope that clarifies things.

                  – Tom