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Are You Eligible For a Shopify Milestone Award?

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Updated on August 8, 2025

Managing an ecommerce store is a full-on, rewarding job. Still, when you don’t have a team by your side to celebrate achievements with, it’s easy to be all work and no play. If this sounds like you, and you sell on Shopify, then there’s good news! You may be entitled to a Shopify Milestone award to memorialize your wins.

Keep reading to find out how to claim a Shopify Milestone award – I’ll cover what the awards are given for, who’s eligible, and what you need to do to receive one yourself.

What Is a Shopify Milestone Award?

Shopify Milestones are awarded to sellers as they hit certain sales figures. There are three Shopify Milestone awards that you can claim as your orders grow:

10K Shopify Milestone: A white award for 10,000 lifetime orders
100K Shopify Milestone: A silver award for 100,000 lifetime orders
1M Shopify Milestone: A gold award for 1million lifetime orders

The shopping bag-shaped award is resemblant of Shopify’s iconic logo. When you receive one, it’ll be engraved with your shop name and date of your achievement.

A milestone award celebrating 100,000 orders for The Maui Cookie Lady, showcasing achievements and gratitude towards Shopify. — Sellers flock to social media to share their wins with their followers. Source: LinkedIn user Mitzi Toro

Claiming Your Shopify Milestone

When you’re eligible for a Shopify Milestone award, you’ll get a notification in two places:

Your Shopify admin
The store owner’s email address

It’s worth keeping a close eye out for these communications, since Shopify won’t send your award until you request it.

The email will contain all the information you need to claim your Shopify Milestone. Once you’ve claimed it, your Shopify Milestone will be engraved and shipped to your chosen address within six to eight weeks.

🤔I’ve hit the right amount of orders – where’s my email?

It’s important to note that free, imported, cancelled, returned, off-platform, and pending orders do not count towards your shop’s lifetime order total. However, POS orders linked to your ecommerce store do.

But if you’re confident that you’ve reached the lifetime order target and still haven’t heard from Shopify, you may not be eligible for the award. Shopify explains you must also:

Have an active paid Shopify plan that isn’t in the three day free trial or the three month discounted offer
Have activated Shopify’s native payment gateway, Shopify Payments
Not use password protection on your store
Have no history of fraudulent behavior

Because of the personalization and timely shipping, your store can only claim one award for every milestone.

Celebrate Your Online Sales

Celebrating ecommerce wins can be overlooked as a small business, so I highly recommend checking to see if you’re eligible for a Shopify Milestone. But be quick – you can only claim an award up until the point you qualify for the next one!

When you get an award, shout it from the rooftops – you deserve it! Post it on social media, share a “thank you” discount to your loyal customers, or create behind-the-scenes unboxing content. Whatever you do, be sure to involve your community who helped you make it happen.

Written by:

Annie Angus Writer

Annie Angus is a Writer for Website Builder Expert with a passion for shaping jargon-heavy research into digestible content. She has previously researched and written about industries ranging from tech to fashion, and now, after testing our top website builders such as Wix and Squarespace, she is enthusiastic to share her findings with our readers. With first-hand experience in utilizing social media and online marketplaces to grow a small handmade clothing business, Annie understands the priorities and concerns held by SME owners, and knows precisely what they look for in a website builder. She combines this unique perspective with her knowledge of website builders to produce engaging content spanning all areas of the small business journey, from creating a strong website to growing and maintaining an audience.