3dcart vs Shopify: Mismatch or Fair Game?

Last updated on December 3, 2018

3dcart vs shopify featured imageThe best ecommerce platforms do more than just sell your products – they make building your online store easy, enjoyable, and affordable. And when it comes to 3dcart vs Shopify, one of them does it so much better.

Shopify is our top rated ecommerce website builder. Why? Because, like all good platforms, it does more than just provide excellent sales tools.

It offers brilliant customer support, access to loads of apps, awesome themes, and represents great value for money.

However, we know every online store is different. While Shopify suits nearly every business, it’s not for everyone. So, we’ve pitched it against 3dcart to see how they compare.

3dcart has a really strong inventory system, some handy sales features, and it’s relatively cheap. It does, however, have one main pitfall: it’s quite hard to use.

Overall, we believe 3dcart is for users looking for an affordable, powerful backend, who don’t mind occasional technical challenges.

That being said, we know it’s a challenge to decide on the right website builder for your online business. That’s why we’ve not only tested each platform ourselves, but asked people just like you to try them too.

By combining the findings from our expert research and user testing, we get the most fair and accurate results. And those results are here…

Best All-Around Ecommerce Platform
Top Choice

4.7 out of 5

Ease Of Use

4 out of 5 stars

Design Flexibility

4 out of 5 stars

Customer Score

5 out of 5 stars

Help And Support

4.5 out of 5 stars

Value For Money

3.5 out of 5 stars

Sales Features

5 out of 5 stars

Website Features

4.5 out of 5 stars

Best Website Builder With Ecommerce Functionality

3.7 out of 5

Ease Of Use

3 out of 5 stars

Design Flexibility

3.5 out of 5 stars

Customer Score

2 out of 5 stars

Help And Support

4 out of 5 stars

Value For Money

3.5 out of 5 stars

Website Features

3 out of 5 stars

Sales Features

4.5 out of 5 stars

3dcart and Shopify: Pros and cons

3dcart pros:

  • Fantastic inventory
  • SEO prompts
  • 1,000+ available apps

3dcart cons:

  • Hard to use
  • No mobile app
  • Least likely to be recommended

Shopify pros:

  • Best rated ecommerce platform
  • 24/7 customer care
  • Sell across multiple channels

Shopify cons:

  • Costs add up with apps
  • Transaction fees on external payment methods
  • Need to reformat themes if you switch

Before we start, why not read our Shopify review.

For more info on 3dcart, read our review here.

3dcart or Shopify: Which is easiest to use?

Ecommerce platforms are there to help you sell online first and foremost. Do they make it easy, though? In other words, has the UX (user experience) been lost in the big box of sales tools?

3dcart does not make it easy to build a store. It scored 3/5 in our testing, placing seventh for ease of use. Yes, it provides a nice, big inventory, but it’s just too tricky to actually use.

Why so hard, then? Our participants didn’t like the inconsistent fonts and color scheme, there’s no ‘undo’ button, and it doesn’t provide any keyboard shortcuts. In short, it’s not streamlined.

One user had this to say about their 3dcart experience:

I wouldn’t say this builder was amazing, and it wasn’t simple to use either.

On the other hand, Shopify did really well in our research, scoring 4.1/5 and coming second for ‘ease of use’. After all, to be the best ecommerce builder, people need to enjoy using it, right?

Unlike 3dcart, Shopify keeps all typography the same, offers an ‘undo’ button, and has plenty of keyboard shortcuts. It also has easily identifiable icons for all its offerings. Better yet, no participant gave it less than 4/5 for ‘likely to recommend’.

One of our tested users found Shopify particularly easy to use, commenting:

I was pleasantly surprised. I can definitely see why people opt for this builder.

3dcart vs Shopify – Ease of Use: The Verdict

Shopify is much easier to use than 3dcart. It supplies a huge range of excellent ecommerce features, and anyone can use them. Unlike 3dcart, Shopify uses a consistent color scheme and typography, has an ‘undo’ button, and provides keyboard shortcuts to make things even easier.

To see how Shopify compares to BigCommerce, read our article here.

Or check out our 6 top rated Shopify alternatives.

Which has the best sales features?

Naturally, for any ecommerce platform, sales tools are important. We’ve discussed how simple 3dcart and Shopify are to use, but which platform makes it easier to actually make money?

While 3dcart is tricky to navigate, it has some strong sales features. The backend is extensive overall, with space for 100-unlimited products, and pre-integration with big shipping companies like UPS and FedEx.

Also, unlike other platforms, 3dcart has SEO (Search Engine Optimization) functions visible throughout the site, while providing prompts to help your website rank higher on search engines. However, it has no mobile app, restricting users who are always on the move.

Shopify provides no real limitations when it comes to selling your stock. It comes with unlimited products on all plans, in-built abandoned cart recovery, a mobile app, and access to a huge range of third party integrations to help make selling on Shopify even more seamless.

3dcart vs Shopify – Sales Features: The Verdict

Shopify is the most comprehensive ecommerce platform around, offering the best sales tools on the market. Despite 3dcart’s strong features, which include SEO prompts and an extensive backend, Shopify still offers more – particularly when you consider its huge app store, which lets you streamline your shipping, accounting, marketing, and more.

Which has the better design?

For any store to be successful – online or not – your customers need to enjoy actually visiting it. Does it look clean and professional? And is it easy to find what you need? Well, for website builders, questions like these come down to the template designs.

3dcart offers 91 free templates – more than any other ecommerce platform – with premium options costing $99 to $199. While most designs are slick and on-brand, some lack basic features, like navigation menus that scroll down with you. Also, there is no mobile editor, so you can’t get creative on the go.

3dcart themes
3dcart offers the most templates of any ecommerce platform, giving you lots of flexibility

Shopify has a smaller choice than 3dcart, with only 10 free themes and 50+ premium options costing $140 to $180, but they have a sleeker design overall. They also come with industry-specific features, saving you even more time and effort on your storefront design.

shopify templates

Where Shopify really wins, though, is with its mobile app. You can edit your website on the move from your smartphone, which is ideal for the modern business owner.

3dcart vs Shopify – Design: The Verdict

Despite offering fewer themes, Shopify still provides better designs than 3dcart. This is thanks to its industry-specific features and sleeker design overall. Also, some of 3dcart’s templates lack basic functions, and it does not offer a mobile editor, while Shopify provides solid all-around themes.

Interested in design? See how Shopify compares to Squarespace here.

Which has the better customer support?

Having good levels of customer support is important for any ecommerce platform. It helps you fix issues quickly and easily, minimizing any amount of money you might stand to lose.

Shopify has the comprehensive customer help to match its impressive sales tools. It provides 24/7 phone and live chat support, a bespoke knowledge center, and a dedicated support agent on its plus price plans.

3dcart prides itself on having 24/7 support. However, in our testing, we found there were times when the live chat function was limited. They can’t be reached by email, either, so, we recommend you call them directly.

3dcart vs Shopify – Customer Support: The Verdict

Shopify provides far more comprehensive customer care than 3dcart. Not only does it offer email and social media support, it has 24/7 phone and live chat help too. Compare this to 3dcart’s limited live chat function, and it’s clear which platform can fix issues more easily.

3dcart vs Shopify: Pricing plans

3dcart has four monthly pricing plans:

  • Startup Store ($19 p/m)
  • Basic Store ($29 p/m
  • Plus Store ($79 p/m)
  • Pro Store ($229 p/m)

If you want to stock and sell more than 100 products, you’ll need to pick at least the Basic Store, which will let you sell an unlimited number of items.

How do the two builders compare? 3dcart is, on average, cheaper than Shopify. This makes it a good option for users who want strong selling features at a relatively low cost.

Shopify may be more expensive, but its features are excellent and represent good value for money.

The Shopify price plans are:

  • Basic Shopify ($29 p/m)
  • Shopify ($79 p/m)
  • Advanced Shopify ($299 p/m)

Don’t forget, Shopify has better customer support, more app integrations, and stronger ecommerce tools. So, if you have room in your budget, Shopify is definitely worth the few extra bucks. It also offers a 14-day Free Trial, so you can try before you buy.

3dcart vs Shopify – Pricing Plans: The Verdict

While Shopify costs more than 3dcart on average, it’s worth the extra money. Shopify represents excellent value with its strong sales tools, 24/7 customer support, and mobile app. For any ambitious online business owner looking to scale, Shopify is the best choice.

Conclusion: Which is better, 3dcart or Shopify?

Both 3dcart and Shopify provide extensive features in the backend, so deciding between them actually comes down to everything outside the tool box. We’re talking about template designs, customer care, prices, and ease of use.

Shopify is our top-rated ecommerce website builder. Therefore, it’s perfect for any business owner looking to scale easily. Its huge range of useful tools, like multiple sales channels and abandoned cart recovery, make it suitable for any online store.

But it’s in the other departments where Shopify really outperforms 3dcart. It has more comprehensive customer support, better designed themes, and most significantly, it’s much easier to use.

In the other corner, 3dcart is ok overall. Despite its low ranking from our testing, it has an extensive inventory, it’s relatively cheap, and gives you access to 1,000+ apps to improve your site’s performance. Overall, it’s for users who want a powerful platform, but don’t mind some tricky, techy stuff.

However, we found that 3dcart was just too difficult to actually use, and it was rated our ‘least likely to be recommended’ builder for a reason.

All of this goes to show: you can have all the sales tools in the world, but if customers can’t use them, they probably won’t use your platform.

Verdict: Shopify

Dan Barraclough

About Dan Barraclough

I used to think website design was just for professionals. Because maybe like you, I have no coding or design experience. But, with the help of our expert researchers (and after testing every website builder myself), I can confidently guide you through on how to get the most out of each one.

Subscribe

Dan Barraclough

About Dan Barraclough

I used to think website design was just for professionals. Because maybe like you, I have no coding or design experience. But, with the help of our expert researchers (and after testing every website builder myself), I can confidently guide you through on how to get the most out of each one.

Leave a Reply

No comments yet.