Shopify Sidekick: An AI Assistant To Help Merchants

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jac
Written By
Updated on July 25, 2023
Image of a chat in the builder, and Shopify Sidekick asking how it can help.
Source: Shopify "Meet Sidekick" video.
  • Shopify announced a new AI assistant via Twitter, as “coming soon”.
  • Shopify’s new “Sidekick” is an AI assistant in which you can ask any question and it provides a detailed answer – it will even do website building tasks to save merchants time.

Shopify is the best ecommerce website builder we’ve tested, and that’s before the AI help. This new Shopify AI (Artificial Intelligence) assistant tool was announced on Twitter by CEO Tobi Lutke on July 12th. The Tweet, which reached 1.6 million views, introduced Shopify Sidekick via a video, which focused on Shopify’s mission to make life easier for entrepreneurs starting and building their online businesses. With Tobi saying in the video:

“We believe entrepreneurs are heroes, this is our foundational belief here, and every hero needs a sidekick.”

Over the last year, AI has had an estimated value of 200 billion U.S. dollars, and it’s thought to grow twentyfold by 2030, to nearly two trillion U.S. dollars. The boom of AI has just begun, propelled by ChatGPT a text generator that writes text for you with only a few simple keywords – to now the ability to have a website-building sidekick.

It’s the answer to: can Shopify be automated, and the answer is now a resounding yes. Shopify Sidekick will be a sidebar chat with an AI assistant, where merchants can ask questions like “why have my sales dropped off from January to now?” and the AI will explain the dip in sales instantly, with automated reports and graphs to boot.

Another feature of Shopify Sidekick is the ability to do tasks for you. For example, you could ask it to put your summer collection of white t-shirts on sale, and Shopify Sidekick will swoop in and automatically add the sales information to those items – saving merchants plenty of time.

What’s more, it can handle bigger tasks related to the website’s aesthetic too, like asking the Shopify Assistant to add your new products to your homepage.

No, Shopify Magic is an AI tool for creating product descriptions, you click the three stars on your product description box and it generates the description instantly from a few keywords.

Whereas Shopify Sidekick is a whole other ball game, it’s a business-savvy algorithm that helps you build your website and run your business, offering advice and data. Shopify’s CEO Tobi Lutke said in the announcement that he viewed entrepreneurs as heroes and that all heroes need a sidekick. He explained that some entrepreneurs have someone they can call when they need help building up a business and wanted to provide a virtual assistant that anyone could turn to with their questions.

It’s hard to say as it’s not available yet, and we haven’t tested its capabilities. From what we’ve seen over the last year, AI is snowballing. If Shopify Sidekick works as the company intends, it could save merchants time on looking for answers, and even doing menial tasks like adding a sale sign to items.

There are a couple of questions about whether AI can generate good quality content, as when I spoke to Wix’s head of SEO, he stated about AI:

“We’re opening Pandora’s box. You can look forward to the web being temporarily ruined – and then it fixing itself.”

But that’s not to say that if AI is used as a base structure where you then go in and edit the content can’t be a time saver. It’s also hard to say without testing how proficient the Shopify Sidekick AI tool will be at answering questions, changing web pages, and relaying your website data. The jury is out on whether or not Shopify Sidekick will be a revolutionary new tool or won’t work as intended. Shopify Sidekick hasn’t been released yet, but Shopify has said it’s “Coming Soon” – so watch this space!

Written By

jac

Hi, I’m Jacqueline:

I’m a writer at Website Builder Expert, having joined the team in March 2022. Before joining I had my own freelance content writing business and now I work to test builders and write the content you read here on the site – so you can create a website that best suits you and your needs. 

Over my first year here I’ve tested all the builders you’ll read about, shaped the weekly newsletter content, written social media content, and scripted YouTube videos. I’ve created demo websites like this Lucy’s Cupcakes one, to help showcase the builder’s capabilities so you can pick the best option. 

I’ve also had the wonderful opportunity to pitch articles for the site like the Best Writer Websites and write for other sites like Startups 100, and Digital Information World using my degree expertise in Film to share tips on video optimization.

You can find me on Linkedin hereJacqueline began her career at Career Karma, nearly three years ago, learning about copywriting, SEO, and helping people to gain the skills to get tech careers. She then progressed to her own freelance business, and over the years has published for a number of sites like Wellbe and Epsychonline, to name a few.

Her certifications include SEMrush Keyword Research certified, Marketing Copy, Digital Marketing, Email Marketing, and a BA (Hons) in Film and Television Production. All of which help shape the content she produces.

Since arriving at Website Builder Expert, Jacqueline has tested every website builder and ecommerce platform we review on-site. In less than a year, Jacqueline’s completed a YouTube marketing course, interviewed around 300 business owners, and attended events such as the eCommerce Expo. There’s nothing Jacqueline loves more than helping people get online – as it’s been her personal key to success. 

She’s constantly researching the latest marketing techniques and business tips for Website Builder Expert readers. Jacqueline blends her creativity with Website Builder Expert’s methodology-backed, systematic research to bring readers the most accurate and tailored recommendations.

Keep your eyes peeled for her articles below, and feel free to reach out in the comments section, where she’s happy to help you with your website questions.

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