Shopify Launches New Rewards System, Shop Cash

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jordan-glover
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Published on June 13, 2023
An image of Shopify's Shop app homepage, featuring an ombre purple background, two images of a the app interface shown on phones on the right. On the left, black text advertised the benefits of the app, with a black CTA button underneath.
Source: Shopify
  • Shopify has announced the launch of Shop Cash, a new rewards system that allows Shop app users to earn Shop Cash on any purchases made through the app.
  • The Shop app is a system that brings together hundreds of Shopify vendors with Shopify’s payment system, Shop Pay, allowing customers to shop and checkout all in one place.

Although the Shop app has been around for a while, Shopify’s new customer incentive, Shop Cash, is a recent development. Designed to reward customers for shopping and checking out through the app, Shopify’s newest innovation allows users to earn 1% Shop Cash on purchases made directly through the app. Fully funded by Shopify, these rewards are then redeemable against future Shop purchases.

To celebrate the official rollout of Shop Cash, Shopify hosted an inaugural Shop day on June 2nd. The ecommerce website builder partnered with dozens of its most prolific merchants, such as Mr Beast and Monday Swimwear, to give away over $1 million in Shop Cash. In addition to this, hundreds of other Shopify vendors ran exclusive Shop Cash offers, giving customers the chance to boost their Shop Cash earnings.

Although an attractive incentive for customers, the introduction of Shop Cash is also a powerful tool for Shopify merchants, too. The Shop app is Shopify’s gateway to more convenient shopping, making it simple for customers to find what they’re looking for and make a purchase. It also makes it much easier for users to return to their favorite shops, and recent findings by Shopify revealed that 35% of the purchases made on the app are from repeat customers.

It also pushes Shopify’s own payment processor, Shop Pay, into the spotlight. As the only checkout route on the app, Shop Pay will benefit from the influx of new users that come for the rewards that Shop Cash offers. No doubt this will result in an increase of Shopify merchants committing to the payment gateway, too, especially with Shopify’s own research revealing that Shop Pay can boost conversions by up to 50% compared to guest checkouts.

Harkley Finkelstein, President of Shopify, branded this as a “coming of age moment for Shop.” He highlighted the focus on building customer loyalty, going on to say, “Shop Cash represents the next evolution of Shop, connecting independent brands to more shoppers, and rewarding those shoppers for being loyal fans.”

With the announcement, Shopify stated that the rewards program will be available immediately on all eligible Shop Pay purchases from US-based merchants and shoppers. The launch coincided with Shopify’s 17th birthday, the platform having been founded in 2006 by Tobias Lütke, Daniel Wienand, and Scott Lake.

Written By

jordan-glover

Hi, I’m Jordan:

As a Senior Writer for Website Builder Expert, I use my hard-earned expertise to produce high-quality content to help small business owners build websites, get online, and grow their digital confidence. I previously worked in email marketing but joined the Website Builder Expert team in 2021, and have since tested and reviewed dozens of website builders and platforms to become the expert I am today. Since becoming part of the team, I’ve published over 30 articles for Website Builder Expert, and have attended industry conferences to further my knowledge and keep me up to date with the peaks and troughs of the online world. I’ve also written for various publications, such as Noupe, State of Digital Publishing, Sprout24, and more.

You can find me on Linkedin here.After working as an elementary school teacher, Jordan moved to the big bad world of email marketing where she got her first taste of all things digital. Since 2021, she’s been writing for Website Builder Expert and producing high-quality content to help arm our readers with the knowledge and guidance they need to get started. Jordan’s answered over 160 user comments on our website and has also used her experience in email marketing to revamp Website Builder Expert’s newsletters.

With over 30 articles produced for the website, Jordan’s been able to put her true passion – writing – to work, inspiring and helping others succeed online. So much so, she’s currently undertaking a Masters in Creative Writing, and has written for many publications on topics such as branding and SEO, including Noupe, Promotion World, State of Digital Publishing, Sprout24, 60 Second Marketer, and more!

At Website Builder Expert, expertise and experience are hugely important because we want to help our readers make informed decisions with the content on our site. As a result, Jordan keeps her knowledge up-to-date by taking part in hands-on website builder testing, and by attending the latest industry conferences and talks. You can read through Jordan’s articles below, or connect with her on LinkedIn.

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