Zyro Review

Our independent research projects and impartial reviews are funded in part by affiliate commissions, at no extra cost to our readers. Learn more

Is It the Best Choice for Your Online Store?

Zyro is an up-and-coming ecommerce website builder with an impressive variety of tools at a cheap price. However, we don’t recommend it for larger stores, because Zyro’s tools aren’t as scalable as the competition’s.

We checked this builder out for ourselves, and in this review, we’ll cover what we found category-by-category. Get ready for everything you need to know about Zyro, from its template designs to its customer service.

Pros and Cons

Zyro Pros Zyro Cons
• Commission free: You get to keep 100% of the revenue from your sales
• AI branding tools: Let Zyro do the creative legwork for you
• Easy template design: Grid system + drag-and-drop builder = simple website creation
• Information overload: Adding relevant information when uploading products can be confusing
• Can’t switch templates once your site is live: You can’t do much to change your website’s layout once you’ve made a decision

How Easy is Zyro to Use?

Very easy

Zyro is a simple builder, and one of its main advantages is great ease of use. When you edit your website in Zyro’s drag-and-drop builder, a grid format will be available as a guide. This makes positioning different content elements (like text boxes and images) really hard to mess up, since they’ll snap right into place whenever you move them!

zyro website editor

But what are Zyro customers themselves saying?

One user named Simona calls Zyro an “intuitive, easy-to-operate system even for beginners.” Another user, Luis, summed up his “awesome experience” with Zyro pretty succinctly:

“Great user experience, easy to navigate interface, by far the best website builder for beginners.”

using the zyro website builder
Zyro makes it simple to add new content elements to your site, and you can choose different layouts for each element.

Zyro also integrates with Unsplash, a stock photography website with over one million photos that you can use on your Zyro website for free. Of course, for business websites in particular, providing your own branded, personal photos is still preferable. But it’s nice to know that you’ll have plenty of other visuals available in a pinch, too.

How Much Does Zyro Cost?

It’s cheap

Zyro offers four paid plans. This includes two plans specifically built for selling online: Ecommerce and Ecommerce Plus.

zyro plans

The Ecommerce plan starts at $9.99/month, while the Ecommerce Plus plan starts at $14.99/month. But it’s important to note that these prices only apply when you purchase a plan for four years in advance. The less time you’re willing to sign up for in advance, the higher the introductory price will be. These are your options:

Four years paid in advance Two years paid in advance One year paid in advance Paid monthly
Ecommerce plan $9.99/month $11.99/month $16.99/month $22.99/month
Ecommerce Plus plan $14.99/month $16.99/month $19.99/month $29.99/month

Heads Up: Payment Gateway Fees

If you’re selling online, you’ll also need software that can accept credit and debit card purchases from online customers. For this, Zyro offers integrations with over 50 payment gateways, including popular options like Stripe and PayPal. And although Zyro itself charges no commissions on any sales, you’ll still have to pay fees associated with the payment gateway you choose.

For example, Stripe and PayPal both take 2.9% + 30¢ of every sale you make, and these rates are pretty standard for the industry. Payment gateway fees are just one more necessary cost to factor into the budget for your online store.

Zyro Prices vs Competitor Prices

Zyro is very affordable compared to other ecommerce website builders on the market. That said, Zyro’s cheap plans lack the more powerful features that its top competitors offer, such as dedicated app markets and in-house payment processing tools. Check out how Zyro’s prices stack up against its top competitors’:

Zyro doesn’t offer a free plan or a free trial. But it does provide a 30-day money-back guarantee on all of its plans, so you can try the Ecommerce or the Ecommerce Plus option risk-free before committing.

Is pricing your top concern?

Our ranking of the best free ecommerce platforms can help.

How Well Designed Are Zyro's Templates?

Templates are high quality, but lack creative freedom

Zyro offers 17 ecommerce-specific templates that you can customize with its drag-and-drop editor. Every template is optimized for mobile, meaning your store will look great and be responsive regardless of the device your customers are viewing it from. Mobile optimized templates are a standard feature among the top ecommerce website builders, but nonetheless very important!

zyro template options

Zyro’s ecommerce templates are clean and modern, and are blocked into different sections for different content and images. This layout makes it really hard to go wrong when you’re editing your chosen template.

However, Zyro doesn’t offer enough design customization to let you really make your site memorable. This lack of personalization is the tradeoff for Zyro’s great ease of use. If you’re creating a website for a very new business and you want to make a statement or develop a brand, you may want to check out Squarespace Ecommerce instead, which is a more design-focused platform.

One more thing to note about Zyro’s templates is that you can’t switch your template once you’ve chosen one. If you start editing a template and discover that it’s not for you, it will be too late to choose a different style. Wix is another ecommerce builder with this limitation – although it’s less of a problem on Wix, because the editor gives you more design freedom to tweak the template you’re stuck with.

What Sales Features Does Zyro Offer?

A powerful selection of tools

Zyro’s ecommerce plans are 100% commission free, meaning you get to keep all of the money you make in sales. This is very rare among ecommerce website builders.

In addition to this standout feature, Zyro’s Ecommerce and Ecommerce Plus plans also offer:

  • Nearly 50 different payment options: Including PayPal and American Express
  • Complete order tracking: Manage your customers’ orders from the moment they’re placed to the moment they’re delivered
  • Shipping and tax management: Track the entire shipping process on your website, and generate automatic shipping rates from carriers like UPS and FedEx (or set your own custom rates)
  • Inventory management: Categorize your products and track how much stock you have left
  • Gift cards and discount coupons: Give your customers incentives to keep coming back

With Zyro, you can sell physical products, digital downloads, services, and even recurring subscription boxes – what you sell is entirely up to you, and each plan comes packed with tools.

That said, there’s one important feature that the regular Ecommerce plan lacks: product filters. If you want to allow customers to search products by size, color, price, or any other attribute, you’ll have to upgrade to the Ecommerce Plus plan.

adding products in zyro
Adding products can be confusing at first, because there are lots of optional fields for information. But in the end, that extra effort means a better experience for your customers.

So, what other additional sales features will you get by upgrading to the Ecommerce Plus plan? For midsize stores, the extra functionality will be well worth it:

  • Multichannel selling: Sync your Zyro website with Facebook Shop, Instagram Store, and/or Amazon to start managing orders across channels.
  • Unlimited products: Sell as many items as you want, as opposed to the Ecommerce plan, which caps at 100 products.
  • Abandoned cart recovery: Encourage your almost-customers to come back
  • Multiple languages: Appeal to customers in different markets, and around the world
organizing products in zyro store manager
In the Zyro Store Manager, you can add "root categories" (here: "menswear") and "subcategories" ("shirts") to organize your products better.

Need powerful sales tools?

Check out our review of the best enterprise ecommerce platforms, which offer the maximum amount of scalability for growing businesses.

What Marketing and SEO Features Does Zyro Offer?

Enough to get you started

Zyro’s marketing and SEO features aren’t as robust as its sales features. You can add a blog to your site and categorize posts, but there aren’t many standout features. In fact, for any substantial SEO features, you’ll have to upgrade to the Ecommerce Plus plan. From there, you can use Google Analytics to learn more about your site’s traffic and performance.

You can also integrate your site with Facebook Messenger to make communication with customers easier – but that’s another feature that’s only available on the Ecommerce Plus plan.

Zyro and AI

Zyro’s marketing features aren’t the most impressive around. However, Zyro is unique in offering a set of artificial intelligence, or AI, tools to help with branding. You can use an AI Writer to generate SEO-friendly copy for you, without lifting a finger to the keyboard yourself. All you have to do is choose a category and provide some specifics, and the AI writer will churn out a few different paragraph options based on that info.

ai content generator tool
content generator examples

For example, we chose “Fashion & Apparel,” then narrowed it down to “Sports Wear,” and voilà – the generator gave us seven different paragraphs to choose from.

As writers, we might be a little biased, but we don’t recommend relying completely on AI tools to create your website copy. Instead, Zyro’s AI Writer is great for providing a template if you’re ever stuck for ideas, or don’t have the budget to hire a copywriter.

Equally good in a pinch is Zyro’s AI logo maker. It can’t compare to hiring a real graphic designer, but if you need to design a quick logo for free, it’s definitely a useful tool.

The most impressive of Zyro’s AI tools is its AI heatmap, which predicts which parts of a web page your visitors will focus on the most. You can upload an image of your web page to the heatmap tool, and it will generate a map of the areas visitors are most likely to engage with.

zyro ai heatmap example
In the image we uploaded, the green areas represent parts of the page that Zyro’s heatmap tool predicts our users will engage with the most.

Interested in website design?

Take a look at our guides to choosing a website color scheme and picking the right font style.

How Secure Is Zyro?

It covers the basics

Security is important for any website, but even more so for online stores – after all, potential customers will want to know that their payment information is safe in your hands.

Zyro offers the basic security measures that you’d expect from an ecommerce builder – namely, a built-in SSL certificate with each plan. SSL certificates enable secure connections between your web server and a customer’s web browser. A small padlock icon and a website address beginning with https:// (both of which you’ll find at the top of your browser right now, for example) tell visitors that a website is SSL protected.

Zyro’s ecommerce tools are also all PCI DSS validated at Level 1, which is the highest standard of security in financial transactions. In other words, your Zyro website will be able to process customers’ payment information securely.

What Is Zyro's Customer Support Like?

Worth the wait

Zyro offers 24/7 email and live chat support for customers, and the team is extremely professional and friendly. However, when we tested Zyro’s support system ourselves, we discovered that “24/7” is a bit of a loose term.

zyro live chat service

Basically, you can send Zyro’s team a question at any time – but you may have to wait a few hours before getting a response. That’s not always the case – we received all of our responses in under an hour – but just note that instant communication isn’t totally guaranteed.

Zyro lacks phone support, which may also put some people off. That said, its email and live chat support has impressed a lot of users. One customer summed it up pretty well:

“I had to contact [Zyro support] on an occasion, and their answer was very helpful and clear. They’re extremely familiar with their product, and are able to guide you in the right direction with ease.”

Zyro also offers a searchable knowledge base full of articles, so you can research questions on your own time if you prefer.

Conclusion: Is Zyro Right for You?

Zyro is a simple, easy-to-use ecommerce builder. Its prices are very cheap, but that’s reflected in its less powerful features. We recommend Zyro for smaller online stores on a budget, who don’t need scalable marketing tools.

If you’re running a larger ecommerce store, you’ll get more bang for your buck with a more powerful builder like Shopify or BigCommerce. That said, we love Zyro’s seamless drag-and-drop editor, and its helpful customer support team. Plus, its 30-day money-back guarantee means you can test this builder out risk-free.

If you do decide to give Zyro a try, leave a comment and let us know how it goes – we’d love to hear from you!

FAQs

Zyro is a subsidiary of Hostinger, a web hosting service that we’ve actually reviewed. Zyro sees itself as Hostinger’s younger sibling, and although both platforms perform similarly well in terms of customer service, they operate entirely independently of one another!

Yes! We’ve focused on Zyro’s two ecommerce-specific plans in this review, but you can also choose one of its two regular website building plans: Basic (starting at $2.49/month) and Unleashed (starting at $3.29/month).

Yes! You can use Zyro’s heatmap, logo maker, and content generator for free, independent of its website builder.

We recommend Zyro for smaller online stores, so if you’re looking for a more scalable builder, then BigCommerce is the platform to consider. But if you value Zyro’s ease of use and want more of a happy medium, then Wix eCommerce is the real star.

About Maura Monaghan

Maura Monaghan

I grew up scribbling in notebooks, and until recently the thought of relocating my writing to the digital world seemed like an impossible goal. But when I finally took the plunge and created an online portfolio, I immediately saw the benefits of having my work out on the web. Since then I’ve learned everything I can about creating different websites, so that I can help those in a similar situation get online without a similar headache.

Leave a comment

Your email address will not be published. Required fields are marked *