GoDaddy vs Squarespace: In Need Of Speed Or Design?

GoDaddy Pros and Cons

Squarespace Pros and Cons

When most websites tell you a platform is easy to use, it’s often a throwaway comment. They’ll try it for a few minutes, then give it the thumbs up or down. We do things differently.

Since we’re used to spending our days conducting research, what’s easy for us may not be so easy for you. So, we met with some everyday people and got them to test GoDaddy and Squarespace too. We asked them to build their own website and score how easy they found different tasks.

After that, we sat down with them for a quick interview, where we really got to know their thoughts on the website builders. Here are a few things people had to say:

I think GoDaddy is a really fast way to build a website. In less than an hour, I have a site that looks good.

The theme Squarespace provided me with not only looked incredible, but all the features I needed to be successful were there waiting for me.

Picking the right theme with Squarespace is important. They all look incredible, but finding one that has the features you need already built-in will make it easier for you in the long-run.

We also asked people how likely they’d be to recommend GoDaddy or Squarespace to a friend. GoDaddy came out with an 8% higher recommendation than Squarespace. This came down to how simple it was to put a GoDaddy website together from scratch.

Design comes down to two things: appearance and control. Ultimately, you want your website to look good, but you also want to be able to put your own stamp on it. To do that, you need to have a good level of customization.

Both GoDaddy and Squarespace’s themes are mobile responsive.

GoDaddy works with ADI (Artificial Design Intelligence) to help design your website for you. By asking you a series of questions, like what you want a website for (e.g. blogging, business), it can create a design based on your answers.

After that, you have a certain level of creative control. You can change the theme, edit text size/font, insert buttons, and so on. However, because GoDaddy takes charge when designing your website, you do lose some creative control yourself.

Squarespace, on the other hand, puts you in the driving seat. You start off by selecting from a range of themes that have been expertly put together. You can then populate the theme with your own content, make adjustments, and drag in any extra features you want.

Not only do Squarespace’s themes look as good as a professional web developer’s (in fact, they’re all created by designers!), they’re also really flexible in terms of what you can edit. Squarespace offers a level of customization that few other website builders match.

It’s always good to look at what features a website builder has. After all, this determines what you can or can’t do on the platform.

It’s especially important in the case of GoDaddy, as it doesn’t have its own app market. This means that the only features on offer are the ones that are built-in – there’s no way of adding in extras. In contrast, Squarespace lets you add third-party apps to your site from its Squarespace Extensions store, which is a great way of expanding or managing your site without upgrading to a new plan.

So, let’s have a look at what they can both do in certain areas.

Ecommerce

There are a few key differences here, but we’ll start by going through the features both platforms have in common:

• SSL Security – protecting customer payments and transactions securely
• Support for PayPal, Stripe and Square as payment processors
• Abandoned cart recovery – send customers an email that reminds them to check out if they leave your site before paying
• Ability to create promotion and discount codes
• Ability to sync your store with Instagram

Where they differ, however, is that GoDaddy doesn’t enforce its own transaction rate. This means that with Squarespace, you’ll have to pay an additional fee on top of the payment gateway you choose for processing the transaction.

Squarespace wins on a couple of things itself. For one, you can sell digital products as well as physical ones, such as online courses and software downloads. On GoDaddy, it’s just physical products.

Blogging

This is an area GoDaddy falls down in. You can separate your blog posts into categories, embed an RSS feed, and track your blog’s performance through analytics, but that’s as far as it goes.

With Squarespace, you can do all that and more. It’s blogging features are pretty darn good. You can archive old posts, social bookmark, and add a search feature so people can find what they’re looking for quickly. 

Email Marketing

Both allow you to get your own custom email addresses through G Suite, although GoDaddy does also have a built-in email service at an extra cost.

GoDaddy and Squarespace also let you run email marketing campaigns. GoDaddy’s is hosted onsite, while Squarespace’s is also hosted internally using Squarespace Email Campaigns. You can pick from a handful of email templates, then add your own content and fire them out to your users.

Alternatively, you can integrate with MailChimp or choose one of the marketing apps from the Squarespace Extensions store. The Delighted app, for example, automates post-purchase customer feedback surveys via email or text.

Social Media Integration

This is another area GoDaddy is light in, in that you can only embed social buttons onto your website. You can link to your Facebook, Twitter or Instagram pages, and people can click through on them to see your work and follow you.

Squarespace again takes things a step further. It gives you ‘social shares’, so users can post your content on their own social media with a few clicks – whereas GoDaddy is only just beginning to roll out this feature. Embedding a social feed on a Squarespace site is easy too, and it’s a great way to show users your most recent posts, tweets and pictures.

SEO (Search Engine Optimization) is the process of helping your website rank highly on the likes of Google. The higher up the search results you come, the more likely people are to see your site, then click on it. There are loads of ways to improve your site’s SEO, and website builders do a great job in providing certain tools to help.

GoDaddy and Squarespace are almost identical in terms of their SEO support. On either, you can:

• Edit meta titles/descriptions – the text that appears in a Google search
• Change URL slugs – the text between the forward slashes, ‘/’, after your domain
• Add image alt text – write something about your pictures so Google understands what they display
• Receive keyword support – so you know which words or phrases to include in your copy
• Use mobile responsive themes – meaning your site will automatically adjust to different screen sizes (something search engines look out for)

Where GoDaddy just pips Squarespace is through site mapping. With GoDaddy, it’s easier to upload a copy of your website’s URL structure to Google, which means Google will have a far better understanding of how your site is laid out.

The level of help you receive is vital to the success of your website. Alongside the quality of support, it’s also nice to get help in a variety of ways.

With GoDaddy, you receive 24/7 phone support and have a live chat option which is open until 6pm. Unfortunately, there’s no email support.

With Squarespace, you get 24/7 email support and also have a live chat option from Monday to Friday, 4am-8pm EST. It doesn’t have phone support, though.

Once again, the pair are hard to separate, but there is a deal-breaker – their help centers. A help center is an inbuilt resource where you can find handy guides on how to do certain things. You simply type in your question, hit search, and find the relevant guide.

We found GoDaddy’s help center to be a little cluttered. GoDaddy changed its platform at the start of the year to use ADI, but not all of the guides have been updated.

Squarespace’s help center, on the other hand, is clean and clear. It’s easy to navigate and find exactly what you’re looking for.

If you’re not a tech whiz, knowing what is and isn’t value for money with website builders can be hard. Luckily, we’ve had a thorough look through both GoDaddy and Squarespace’s pricing plans to see which gives you the better deal.

GoDaddy has four pricing plans, ranging from $9.99/month to $24.99/month. As website builders come, GoDaddy’s plans are very cheap, but what are you getting for your money?

Well, you can use the same editor, have the same themes, and get the same support on all four plans. If you’re a business, though, you should be looking at the $14.99/month Standard plan or, even better, the $19.99/month Premium plan.

Here, you get extra social sharing options, SEO tools and guidance, and the option to accept online payments for services and bookings. With the Ecommerce plan – yep, you guessed it – you can sell products online. This opens up all the ecommerce features we spoke about in the features section, and gives you a nice little dashboard to work from.

Squarespace also has four pricing plans, ranging from $12/month to $40/month. The two cheaper plans are for individuals or businesses who don’t need to sell online. You get access to almost everything, and unlike GoDaddy, SSL security is included on all plans.

The upper-tiered pricing gives you ecommerce functionality. You can turn any Squarespace theme into a beautiful storefront and integrate your website with Instagram shopping.

By now, you should have a clear idea of which website builder is better in each of the areas we’ve looked at. Here’s a quick recap:

Now we’ve compared GoDaddy and Squarespace in more detail, you can see there’s a lot more to set them apart than just speed and design. GoDaddy’s cheapest plan is a couple of dollars cheaper than Squarespace’s – but Squarespace’s plentiful and well-built features mean you get as much bang for your buck.

Looking deeper still, Squarespace has better SEO capabilities than GoDaddy, and is better equipped for online selling, if this is something you want to try in the future. The Squarespace help and support is also noticeably stronger. All in all, Squarespace is our winner – unless time is truly of the essence.