Jimdo Review 2019 | Is It The Website Builder For You?

Last updated on March 13, 2019
Jimdo review

Jimdo Review Highlights

Cost-effective, easy-to-use website builder.

Cheap premium plans with ecommerce functionality.

Concise support (email, social media and knowledge base).

Jimdo review

Rating

Powering
N/A

Starting from
$7.50/month

Free Trial
Yes

Review by
Last Updated on March 13, 2019
Jimdo helps you easily create websites, blogs, or online stores.

Jimdo is a classic website builder. It takes the stress and expense of making a website and turns it into something that’s accessible and affordable to all. It gives you everything you need, but it can be a little tricky to edit.

3.6out of 5

Customer Score

4 out of 5 stars

Value For Money

3.5 out of 5 stars

Design Flexibility

2.5 out of 5 stars

Features

3.5 out of 5 stars

Help and Support

2.5 out of 5 stars

Customer Score

4 out of 5 stars

1

What are the Pros and Cons of Jimdo?

TOP 3 JIMDO PROS
#1Cheap to make your website advertisement-free
#2Unlimited storage space on Business plan or higher
#3Help and support is concise and to the point
TOP 3 JIMDO CONS
#1Poorly designed templates with limited choice
#2No restore option
#3Editing and arranging elements on your website can feel clunky
2

Overview of Jimdo

So what actually is Jimdo?

Jimdo is an online platform that provides everything you need to make your own website. You can make anything from a business site or blog to an ecommerce store – all without having to use code!

Here at Website Builder Expert, it’s our job to find out how good website builders like Jimdo really are.

We’ve run multiple tests and researched all the facts and stats on Jimdo, so you don’t have to.

In this review, we’ll look at the most important areas when it comes to building your own website. From there, you’ll find out exactly how Jimdo stacks up against the competition.

Difference between Jimdo Creator and Jimdo Dolphin

With Jimdo, there are two ways of creating your website: Jimdo Creator and Jimdo Dolphin.

jimdo creator or dolphin
Jimdo lets you choose between creating your website from the ground up or using ADI.

The Creator is Jimdo’s main platform. If you’re familiar with website builders, it’ll be similar to what you’ve seen before.

Jimdo Creator is a fully fledged editing interface. You can add in your own content, resize things, and drag elements into different positions.

Jimdo Dolphin is an ADI (artificial design intelligence) solution. All you have to do is answer some questions about the type of website you’d like, and Jimdo will create the website for you!

Both are fantastic ways to build a website, but cater for very different needs.

Jimdo Creator is for those who want to be in control; you get a decent say over your site’s layout, aesthetic and content.

Jimdo Dolphin is a lot quicker. You can pull things from social media or existing websites onto your new site instantly. It is limited, however, in terms of how much you can edit.

This review focuses on Jimdo Creator specifically.

3

How easy is Jimdo to use?

jimdo_editor

Website builders are generally very easy to use. You don’t need coding knowledge, and most work with some kind of drag-and-drop functionality – a bit like PowerPoint.

Jimdo is no different. Its editing interface is clean, clear and simple to navigate.

You start by selecting a template, which are broken up by industries. Then the editing fun begins!

To edit text, all you have to do is click the section you’d like to change, then type away (as seen on the right).

Images can be resized and dragged into position in a couple of clicks. If you want to add another element, like a contact form, you can just select the ‘plus’ icon and choose one from the list.

That said, it’s important to look at how easy Jimdo is to use in comparison to other website builders out there.

We tested this by getting everyday people to build their own website using Jimdo, then asking them to score how easy they found certain tasks.

We then chatted to them after and compared their scores and quotes to all the other top website builders we’d tested.

Jimdo came out as very middle of the road in terms of ease of use. Some people found it straightforward, while others were left frustrated by Jimdo’s restrictive template design.

Here are some of their thoughts:

I liked the elements. You just pick the element you want and then just edit that, which makes it so much easier than frantically searching around.

I didn’t like how restrictive it was in terms of moving things around. It was very much like ‘this is the template and this is how it’s going to look’.

Although adding your own content to a template was very simple, trying to go against its preset layout is a problem.

Jimdo is an ‘out-of-the-box’ website builder. It gives you ready-made templates to put your own content into. Try and change the template’s design, though, and you may find yourself pulling your hair out!

Customer satisfaction

56% of Jimdo users we spoke to said they’d recommend it to a friend.

This stat in itself shows how divided people are on Jimdo. It’s simple and sleek, but limited and basic.

If you need a website builder without limits, your best bet is Wix. Wix offers total creative control in that you can drag anything, anywhere (read our review of Wix here).

Squarespace, meanwhile, has the best templates around, oozes class, and is perfect for creative types.

Want to know what else is out there?

Website Builder Comparison Chart – Click here to see our detailed comparison of the top website builders.

Top Rated Website Builders – Have a look at our interactive article to delve deeper into the best platforms out there.

4

Who is Jimdo best for?

Jimdo is great for either personal or small business sites. You choose from its range of mobile responsive templates and populate it with all your own content. Nice and easy.

The problems come when you want something more bespoke, more individual to you.

Below we’ll get into exactly how well Jimdo works for certain types of websites…

Jimdo for blogging

Jimdo is a great platform to build a blog on. It allows you to track readers using analytics, split posts into categories, and set up an RSS feed.

Your site’s users can also comment on posts and social bookmark them. You can’t archive, though, so if that’s important to you, you may want to check out something like Weebly.

Interested in starting a blog?

How To Start A Blog – Learn how to make a blog from scratch with our top tips.

The 7 Best Blogging Platforms – Check out our definitive list of the best platforms to use.

Jimdo for business

If you’re a small business that wants an online presence, Jimdo is perfect. You can get a professional-looking site up in a matter of hours to help advertise your brand.

There’s a good amount of features and lots of third party apps, which we’ll get into later. These can help you with anything from advanced analytics to running solid email marketing campaigns.

If you’re a large business, you may be better suited to something like WordPress.org. It’s a far more complex platform, but it’s also a lot more powerful.

Need an online presence for your business?

Best 5 Small Business Website Builders – Read about which platforms are best suited to building a small business website.

Jimdo for ecommerce

Jimdo currently allows you to sell products on its Business plan or higher. You get specific ecommerce templates, the ability to create coupons and discounts, and secure checkouts – in short, all the essentials for selling online.

We’d recommend you use Jimdo if selling products isn’t the main focus of your website.

If you owned a café for instance, Jimdo would be brilliant for advertising your menu, location and opening hours, and even for selling coffee beans or cookbooks on the side.

However, if you’re a clothing company and your main focus is to sell online, you’d be better off with a more powerful platform like Shopify or BigCommerce.

Jimdo for portfolio

You can create beautiful galleries on Jimdo, but its templates can look a little plain if you’re in an artistic industry.

Photographers, graphic designers and stylists should look at something like Squarespace. With templates tailor-made for creative types, Squarespace is perfect for any kind of online portfolio.

Jimdo for scalability

Jimdo has all you need to put together a lovely personal site, or one to advertise your business services.

If your company decides to branch out later down the line, there’s also room to scale by embedding more apps into your site.

Living up to its divisive reputation, though, there’s not much scope to grow in an ecommerce sense. If you start selling lots of different products, or even in bulk, Jimdo may struggle to keep up with you.

5

Jimdo’s Tools and Features

Jimdo is bursting with features and apps to help bring your website to life.

In the editor, you can click ‘add element’ to see all the features you can embed:

jimdo features
There are loads of features you can embed into your website with just a couple of clicks!

This makes it super easy to add the feature you want into any page on your website.

If there’s something specific you need that Jimdo doesn’t cover, you can search for it through ‘POWr Plugins’. POWr are an independent company who partner with Jimdo to provide you with plugins for your website.

These plugins cover almost anything you can imagine. It’s worth noting, though, that some will require knowledge of coding to use.

Away from Jimdo’s features and apps, it has some pretty nifty tools that can both help and enhance your website. We’ve picked out the most important ones below.

Domains

Jimdo offers a free custom domain for one year on any of its premium plans.

You do get a sub-domain with Jimdo’s free plan, but you’ll have a tacky ‘.jimdofree.com’ hanging off the back of your URL – hardly professional if you ask us!

The annual cost of renewing a Jimdo custom domain after a year is $80 – the highest of any website builder we’ve tested.

If you already have an existing site, you can transfer your domain over to Jimdo. Currently, they accept domains ending in: .com, .net, .org, .biz, .info, .eu, .de, .at, .be, .co.uk, .ch .fr, .nl, .com.mx, .es, .it, .pl, .com, .pl, or .se.

SEO (Search Engine Optimization)

It’s no good building a beautiful website if no one can find it, right?

That’s where SEO comes in. The better your SEO, the more likely you are to rank highly on search engines like Google.

Jimdo comes with some handy tools to help give your website that rankings boost.

You can edit meta titles and descriptions, customize your URLs, and add alt text to images. Jimdo even supports third party apps that will help with your site’s SEO.

Help and Support

Jimdo offers support via email, social media, its knowledge base, and FAQ sections.

However, Jimdo doesn’t have phone or live chat, or a site restore option. But what you do get are answers that are clear, concise and to the point.

Its knowledge base in particular is useful. It comes with a mixture of text, images and videos to help solve your problems.

6

Jimdo Pricing - is it good value for money?

Jimdo has five different pricing plans, which range from free all the way up to $40 per month.

As you’d imagine, the more you pay, the more you get:

jimdo pricing
Jimdo’s plans are all billed annually. Above, you can see what that works out as per month, and what you get for your money.

The Free plan is a great way of getting started on Jimdo. You can test out the website builder and see if it’s for you. Beyond that, we’d recommend going for a premium plan.

The Free plan comes with Jimdo advertising in the footer of your website and a Jimdo sub-domain. It’s fine while you’re testing Jimdo out, but it will make any serious site look a little tacky!

Jimdo’s Business plan is its most popular, and it’s easy to see why. For starters, you get unlimited bandwidth and storage space. It’s also the cheapest price plan the platform offers that allows you to start selling online.

Overall, we’d always suggest you try before you buy, but once you’ve built your site – before putting it live – you should look at upgrading to one of Jimdo’s premium plans.

7

Jimdo Summary

Jimdo is a simple, clean and easy-to-use website builder.

It’s best for either personal or small business websites, and comes with a host of great features and apps.

Jimdo’s pricing plans are affordable, and with such a range of choice, you won’t have a problem finding one that works for you.

It isn’t for everyone, though, and medium to large businesses who need a powerful online store would be better off looking at Shopify. For creative industries, Squarespace is better.

If you’re looking for a nice, ‘out-of-the-box’ website, you could do a lot worse than Jimdo. Why not try it for free today and decide whether it’s right for you?

8

Jimdo FAQs

Why doesn’t Jimdo let you drag-and-drop everything?

Unlike Wix, there are limits to where you can move things on each web page when editing. This is so your site keeps to ‘web design best practice’. Jimdo doesn’t want its users putting content in random places that may not be the best position, either aesthetically or logistically. With Jimdo, you edit within a structure: you have control, but not total control. For that, you’ll want to look at Wix.

What type of business should use Jimdo?

Jimdo is best for small businesses who operate in industries which are traditionally more relaxed. A café or gardener, for example, would be able to create their perfect website on Jimdo. Accountants or consultants, however, would be better off looking into 1&1 IONOS – a website builder designed for white-collar business.

Which is better out of Jimdo Creator and Jimdo Dolphin?

Both are designed for different types of people. One’s not really ‘better’ than the other, but there will be one that works best for you.

Jimdo Creator is better for people who want to design a website themselves, and have a little extra time on their hands to get it just the way they want it. Jimdo Dolphin is a faster, more restrictive option, which is great for getting a website up in a flash without worrying too much about editing it.

Found our Jimdo review helpful?

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Charlie Carmichael

About Charlie Carmichael

It's my job to research website builders and find out which one's really are best for your specific needs. Having tested numerous builders, I'm in a great position to help you guys not only get online, but have great success once there.

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Charlie Carmichael

About Charlie Carmichael

It's my job to research website builders and find out which one's really are best for your specific needs. Having tested numerous builders, I'm in a great position to help you guys not only get online, but have great success once there.

146 comments

  • Avatar
    Ren
    I wish there was more information on the renewal plans and the variations - that was rather thin! What was the renewal situation for each of the payment plans - surely they don't all cost $80 when the monthly cost itself on some plans are more?? Bit disappointed even though in general this review was way better than the earlier one. But still I do get the feel that the reviews are rather superficial. Maybe it's the style of writing, maybe it's the lack of detail....Even though you do give some detail, you could compare it with what is better in the competitors ..... that would make the review deeper.
    1 reply
    • Hannah Whitfield
      Hannah Whitfield
      Hi Ren, Thanks for your feedback, we'll be sure to take this on board for when we review website builders in the future. In the meantime you might find our Website Builder Chart helpful for more of a side by side comparison. Thanks, Hannah
  • Avatar
    Jack
    I was making websites on Jimdo every time I am getting error, I had made many domains but getting error like "Couldn't load website" I had sent emails regarding this however I didn't get any reply from them. I don't know what is happening with Jimdo. Kindly check this issue.
    1 reply
    • Natasha Willett
      Natasha Willett
      Hi Jack, Cheers for the comment and for bringing this to the communities attention. Sorry to hear you are currently having issues with Jimdo, I haven't personally heard of any concerns with this builder recently so thank you for reaching out. Just to be clear we are just a review website helping others such as yourself be successful online, not Jimdo directly. However, the only thing I can think it could be is their system / web servers, you can actually check out their system status here. If you are still having issues getting this resolved, I would just drop them another email. I hope you get this sorted soon. All the best, Natasha.
  • Avatar
    Sean
    Are there sites where you can purchase code/plugins, or look for other code to use with a jimdo website? Are there limited options for jimdo (I'm looking and adding different fonts and trying to use my site in a way that my friends use WordPress)?
    1 reply
    • Charlie Carmichael
      Charlie Carmichael
      Hi Sean, Thanks for your comment. The place to purchase plugins for Jimdo is POWr. I believe from there you can look at adding different fonts but it's worth having a look for yourself and finding out if it's the sort of thing you're after. Hope that helps, Charlie
  • Avatar
    Patsy Lyn
    JIMDO has terrible customer service. They inadvertently shut down our children's literacy website was and then did not get back to us for 24 hours!! I do not recommend this website builder and I am not sure that their understanding of English is very good.
    1 reply
    • Natasha Willett
      Natasha Willett
      Dear Patsy, Thank you for your comment, I'm sorry to hear that your experience with Jimdo wasn't all that great. Have you since directed your disappointment with them? Most companies such as Jimdo are always looking at ways of improvement and customer feedback, if you have not yet I would advise that you approach them and voice your concern, please find the link here. Natasha.
  • Avatar
    Christy Wynne
    A major flaw that I’ve found with Jimdo is when you go to type a blog on the iPad Pro it switches to landscape mode and flips on it’s side. I won’t flip back to portrait mode so you can’t use your keyboard with the iPad Pro. VERY disappointing. Makes it unuseable with the iPad Pro which is what I use. I’ve already paid for the Pro to connect my domain and now I may have to cancel the whole thing and start over. So frustrating.
  • Avatar
    Anna Hodges
    Hi Website Builder Expert! I have been watching numerous website builder videos and reading about them. Throughout these last 4 years, I have been using Webs.com for free. Even though I really like some of the template and interface designs, Webs has too many glitches and their tech support is lousy. Right now, Webs has a lot of irate customers, including yours truly. I have put my blood, sweat, tears, and pride into building my website on Webs. However, I am searching for a website builder very similar to Webs except better. Judging by the looks of it, Jimdo is the closest to Webs. Besides having a user friendly website builder, I am looking for a free website builder with similar template and interface designs, will generate more blog traffic to my website, can convert and import all my blogs from Webs to another website builder, is mobile friendly, and has servers that always work. Thank you and I look forward to your feedback!
    1 reply
    • Tom Watts
      Tom Watts
      Hi Anna, Sorry to hear about your experiences with Webs, their standards have really started slipping over the past year, which is a shame. Regarding your hunt for a new website platform, I would recommend checking out our website builder comparison chart, which compares a number of leading website builders on the factors you've noted in your comment. Aside from Jimdo, I would recommend looking into Wix and Weebly too, both of which are easy to use platforms that offer free plans. You can create a blog on each and also optimize on-site SEO to help improve your visibility on line and hopefully increase traffic. Unfortunately, Webs doesn't allow users to export content, so you may struggle to move your blog articles to another site. You will need to do this manually unfortunately (e.g. copy + paste each one), which I know isn't ideal and one Webs' limitations. I've linked to our comparison chart and reviews for Wix + Weebly, which should give you plenty of food for thought. Thanks for reading - Tom
  • Avatar
    jerry
    Jeremy, their format has totally changed and is not so intuitive. I tried to add an element to a column and nothing happened. I am more impressed with Weebly and Squarespace
    1 reply
    • Tom Watts
      Tom Watts
      Hi jerry, Thanks for letting us know your feedback, it's always useful to know how our readers are getting on with the various website builders. I'm also inclined to agree with you, Weebly and Squarespace are both much more versatile than Jimdo and easier to use too, so I hope you have more success building with on the platforms where you feel more comfortable. Thanks for joining the discussion, - Tom
  • Avatar
    Ed
    jimdo.com only has live chat for your website to chat with your visitors. You cannot live chat with jimdo.com I don't see any settings or apps on jimdo.com to prevent downloading of professional copyrighted photographs. Can anybody in the world right-click and download every photograph you put on jimdo.com?
    1 reply
    • Tom Watts
      Tom Watts
      Hi Ed, You're right in pointing out that Jimdo support doesn't offer a live chat option (and yes it is a little odd that they offer it for users' sites...but not for their own!). Unlike Weebly, where you can disable image downloads, unfortunately Jimdo doesn't offer this service. The best thing to do would be to add a copyright notice to your site in the footer and then add a watermark to any photographs you upload. This is pretty standard practice when sharing images online simply because there are so many ways of copying or downloading them for free. Hope that helps, - Tom
  • Avatar
    clarck
    Many thanks for the advices! your advices really helped. but pricing JIMDOFree is not forever, All new jimdo users need to know Because I took the jimdofree offer and I spent a lot of time creating my blog, and the first month when my blog became indexed and I had 10,000 visitors every month since the search engine jimdo close my blog Without any warning , that hurts me , but Life Goes On , Thank you again! adios...
    1 reply
    • Tom Watts
      Tom Watts
      Hi clarck, Thanks for your contribution. It certainly sounds like a very strange situation you've found yourself in! I've literally never heard of anyone's free Jimdo account just disappearing without reason! I would definitely suggest contacting the Jimdo support team to find out what happened to your site. The thing is, JIMDOFree is exactly that - a free account that doesn't expire. In fact, off the top of my head, the only Jimdo account I can think of that does is expire is the 7-day free trial that automatically relegates you back to the free account if you decide not to upgrade! Very strange indeed. Please let us know what Jimdo say. - Tom
  • Avatar
    Kelvin
    Hello Is possible for two people to work on the site at the same time?
    1 reply
    • Jeremy
      Jeremy
      Hey Kelvin, We've actually tried this before and it worked, as long as both of you are editing different pages (not the same page). I'm not entirely sure if it works today, but you can definitely give it a try even with their free trial account. Jeremy