13 Key Things To Know Before You Use Wix.com – Wix Review 2018

Last updated on December 10, 2018
Wix review

Wix Review Highlights

More than 510 stunning templates
covering all industries – packed with innovative, interactive features

Powerful customization tools including the best drag-and-drop editor in the business

Free 24/7 help by phone and email
plus hundreds of articles and videos to help you build a beautiful site

Wix review

Rating

Powering
119 million websites

Starting from
$5/month

Free Trial
Yes

Review by
Last Updated on December 10, 2018

“Want to build a gorgeous website, packed with interactive features that’ll keep your visitors coming back for more – and don’t want to code it yourself? Then Wix is the perfect website builder for you.”

Building your own website used to be something only whizkid coders could do. Or people who were rich enough to pay whizkid coders to do it for them!

But thanks to Wix, now everyone can create a website of their own. Whatever your skill level, Wix’s powerful template editor gives you full creative control – without needing to know a word of code.

If you have a look at some of the website examples that are created by Wix, they’re beautiful and professional.

Wix isn’t the only drag-and-drop website builder, of course. But it’s the best in the world today.

Why do we think that? First off, it covers hundreds of industries – many more than any other website builder. Just check out what it’s got for…

No matter what your niche is, you’ll find Wix templates, tools and apps to match. Dog walkers? Success coaches? Internet stars?? It’s easier to say what industries Wix doesn’t cover!

And when new technology comes along – such as artificial intelligence (AI) – you can rely on Wix’s huge team of developers to offer it before any rival website builders.

Most new features, such as Wix Code and the AI tool Wix ADI, are designed to help you build a better website with less effort.

In fact, Wix rolls out new features so often there’s a whole ‘New Wix Features by Date‘ website to help you keep up with them!

As you’ll discover in our Wix review, this amazing website builder is powerful and super easy to use. It’s simple enough to let you build a site in minutes, but sophisticated enough to keep up with you and your ambitions.

You can be sure you and your site will never outgrow Wix.

But is Wix the right website builder for you, and for getting you online?

Our Wix review digs in deep. We’ve tested Wix’s templates, customization tools and ecommerce options to see if they’re still top of the class. Take a quick sneak peak in the table below:

Best All-Around Website Builder
Top Choice

4.7 out of 5

Ease Of Use

4.5 out of 5 stars

Value For Money

4.5 out of 5 stars

Design Flexibility

4 out of 5 stars

Features

4.5 out of 5 stars

Help And Support

5 out of 5 stars

Customer Score

5 out of 5 stars

Here we reveal the 13 crucial things you need to know before you choose Wix as your website builder.

Want to see at a glance what Wix can offer you? Click here for our Wix Review Summary Table.
1

Wix Review Video

Want to hear a quick summary? Click to play our 3-minute Wix review video.

2

Wix Review In Brief - What Are The Top 3 Pros And Cons?

TOP 3 WIX PROS
#1 Huge collection of designer templates

Wix offers more than 510 designer templates covering a huge range of industries and tastes. They can’t quite match Squarespace for pizzazz, but they’re all bang up-to-date with today’s trends.

Wix’s templates come filled with dummy content that’s easy to replace with your own text and photos. You can opt for a blank template if you prefer, but we find the pre-filled content really useful for guidance and inspiration.

We’ll have more on Wix’s templates here.

#2 The most innovative drag-and-drop website builder

Wix is way ahead of the competition when it comes to rolling out clever new features. That means it’ll grow with you – and you’ll get the best new web tools before anyone else. You’ve got the world’s best web designers making features for your website!

Check out the new Wix features by month. There’s also a page devoted to new customization features such as video backgrounds, and the animated 3D effect ‘parallax scrolling’.

Then there’s Wix Code, a brand new feature that automates your customizations, and Wix ADI (artificial design intelligence), which can build your site for you.

We’ll have more on Wix ADI here and Wix Code here.

#3 Help and support everywhere

Wix offers help at every turn. For example, most features in the template editor have their own ‘help’ button, which opens a related article with one click. So you never have to go searching for answers.

If you get stuck, you can call the support team – now available 24/7. You can also request a reply by email. Unlike Squarespace, Wix doesn’t offer live chat support.

We’ll have more on Wix’s help here and pricing plans here.

TOP 3 WIX CONS
#1 You can’t switch templates

Wix may have a ton of amazing templates, but take your time choosing a favorite. Because if you want to switch later, you’ll have to add and customize all your content again from scratch.

Thankfully the user-friendly drag-and-drop template editor makes it easy to whip up a new design in no time!

We’ll have more on this in our section on templates.

#2 Wix ads on the free plan

Wix lets you build as many sites as you want on the free plan, but you’ll get Wix branding on your pages and in your URL (web address).

But you can ditch the Wix branding and get a much more pro-looking site for just $11 a month with the Wix Combo plan.

Wix’s rival Weebly displays smaller ads, so you may prefer that if you don’t want to upgrade. We compare Wix vs Weebly’s ads here.

#3 Better suited to smaller stores

Want to sell products through your website? Then Wix is ideal – as long as you don’t have Amazon-sized ambitions.

If you want to open a small store selling a few different products, then the Wix’s eCommerce plans are amazing value priced from $20 to $35/month.

But if you’ve got big global ambitions for your store, you may need an ecommerce specialist like Shopify.

We’ll have more on Wix’s ecommerce features here. For even more detail, check out our Wix eCommerce Review.

September – November 2018 Updates

  • VideoBox: Wix’s new feature allows you to be creative with how you display videos on your website – you can change the shape, choose from 16 different play modes, add slow-motion effects, and more.
  • Knowledge Center: Wix now allows you to create your very own knowledge center for your website, helping your users get the answers they need, fast!
  • SEO: Even more advanced capabilities with Wix’s SEO Wiz such as the efficient analyzation of your website and a personalized SEO plan.
  • Analytics: You can now embed third-party tracking codes to monitor the people landing on your website even closer.
  • Podcasts: Got a podcast you want to share with the world? Now you can! Wix has introduced the ability to host them on your website.
  • Mobile Structure: Wix has done a lot of work lately on its mobile responsiveness and now enable a mobile-friendly site structure. When enabled, Wix will automatically resize your text and images while also supporting faster loading times.
  • Multilingual Websites: Wix now allows you to create multilingual sites so you can appeal to visitors in their own language. You simply create your content, then enable Wix Multilingual to create versions in other languages.
  • New Templates: Wix has recently paired with web designers to create a range of new templates. And they look great! The Signature Collection has work from multiple designers for a range of categories.
  • New Apps: The new Hotels & Airbnbs Map App is now available in the Wix App Market. Use it to show guests the best places to stay near your next event.
  • Wix Bookings: The latest Wix Bookings updates allow users to view your services without actually having to book.  You can now share your services on social media to reach a wider audience.
3

Is Wix The Right Website Builder For You?

“Wix is for anyone who needs a pro-looking online presence, but without writing the code – or hire a pricey designer to do it for them, at a cost of hundreds or even thousands of dollars.”


Who uses Wix – and what do they think of it?

Wix is the most popular website builder in the world.

According to new figures released on 14 February 2018, Wix currently has more than 119 million registered users. It hosts well over 90 million websites – more than double the number created using Weebly.

Over 3.2 million people like Wix enough to pay for a premium plan – and eight out of 10 of them renew their paid plan after the first year.

wix review user retention

Wix doesn’t just attract paying users – it keeps nearly all of them!

So if you choose Wix, you’re in very good company. You’re also in good hands. Wix is so popular and growing so fast that it’s highly unlikely to go bust any time soon. When your website is at stake, that really matters!

Why do users like Wix so much? Check out these stories from real-life Wix users.

Here are just a few of their quotes…

“I get comments about how pro my Wix website looks… I couldn’t be less tech savvy if I tried”(Taylor Green, animikiitours.wix.com)

“Truly impressed with @Wix, so user-friendly, new website created in just a couple of hours”(Make it Friday, www.makeitfriday.co.uk)

“I LOVE @Wix latest editor update! I’m so excited about the improvements to my sites”(@katelynmrudolph)

wix review user testimonial

Wix users are happy campers! Just check out the feedback on Twitter and Facebook.


Wix in numbers

  • 12 years since Wix launched in 2006
  • 119 million registered users
  • 3.2 million paying subscribers
  • 45,000 new users signing up every day
  • 190 countries Wix is used in
  • 90 million websites hosted by Wix
  • $425.6 million annual revenue (2017)
  • 47% revenue up year on year

Want more numbers? Wix is a public company, so you can see its stats online.


Who is Wix aimed at?

Wix’s team of in-house developers is so big it has entire departments devoted to specialist markets. Just check out what it’s got for…

No matter what your niche is, you’ll find a Wix template to match. It’ll come pre-filled with features designed specially for you, such as interactive booking forms and industry-specific photos.

This’ll save you a lot of time and effort when you’re starting out.

wix review template niche

Wix regularly launches new templates for niche industries – such as Success Coach

And if you can’t find one to fit you, let Wix know. If enough users request a template or feature, the developers will do their best to create it.

4

How Easy Is Wix To Use?

“Wix lets you build your website using ‘pure drag and drop’. Just click to move things around until you’re happy. It’s perfect if you want creative control but wouldn’t be comfortable staring at a blank canvas.”


Wix ADI: as easy as website-building gets

When you join Wix, you’re offered two ways to create a website: get an instant site (super-easy), or customize a template (easy ish).

The instant option is Wix ADI (artificial design intelligence), Wix’s automated site-building tool. Tell Wix ADI what kind of site you want, and it’ll build it for you.

You can also tell Wix ADI to use content from your existing website, or social profiles such as Facebook and Twitter. That’s so handy if you’re already running a Facebook Page for your project or business.

Wix ADI lets you make basic edits to the auto-generated website, but it can’t match the customizing power of Wix’s main template editor.

If you don’t get on with Wix ADI, you’ve got a couple of other options for getting a simple site online super-fast. One, try Weebly. It’s less sophisticated than Wix but even easier to use.

Or you could check out Site123 or 1&1 MyWebsite. These smaller website builders both offer ready-made industry-specific websites. They’re not a patch on Wix’s templates, but they’re worth a look if speed is top priority.


Wix template editor: powerful but easy

Wix uses ‘pure drag and drop’. This means you can click to select more or less anything on your template, then drag to move it where you want. you can see how simple this in the clip below:

As you can guess, this makes Wix much easier to get started with than other powerful website builders, such as Squarespace. You’re never left staring at a blank canvas, or struggling to move things around.

Within an hour, you can have a site ready to publish.

To prove it, we put it to the test:

Wix ADI can get you a functioning website in minutes, and there’s no easier option than that. But it doesn’t take much longer to customize a template using Wix’s main editor – and the result will look stunning.

5

How Good Are Wix's Templates?

“Wix has more than 510 designer templates to choose from, covering a huge range of industries and tastes. You’re bound to find a template that fits you.”


Template choice: wow!

That’s the first thing we said when we saw Wix’s templates. “Wow.” They all look like designer websites, and there are hundreds to choose from.

The designs are bang up to date with the latest trends. Any of them can give your site the stylish, pro look it needs – even if you have no design or coding skills at all.

wix review template design

Wix has more than 510 customizable templates, covering every industry you can think of

Don’t rush to pick a favorite template. Remember, if you switch templates later on you’ll lose your content and customizations.

If that’s a deal-breaker for you, you may prefer Squarespace. Squarespace’s templates are less flexible than Wix’s, but you can switch between them whenever you want.


Template features: excellent

Wix pre-fills its templates with media content and interactive features to get you started.

These features are chosen to match the template. For example if you pick a restaurant template, it’ll come loaded with a menu, booking form, interactive map and fabulous animated background photos of food (OK we’re hungry now).

All this stuff is great for inspiration. You can keep it if you want, or replace it with your own text, links, photos and so on.

If you’d rather start from scratch, you can. Wix’s blank templates are empty layouts. This may suit you if you’ve got a really clear idea of how you want your website to look.

“Wix offers far more templates than any other website builder. They look gorgeous, and come loaded with features to guide and inspire you. Try a few templates for size, because you can’t switch later without losing your customizations.”

Need some design inspiration?

Wix Templates Overview – Click here to see our detailed review of Wix’s templates.

6

How Customizable Are Wix's Templates?

“Wix’s drag-and-drop editor gives you loads of creative control over your site – and the new Wix Code feature takes customization to a whole new level.”

Quiz time! Do you want to….

  1. Publish an instant website in a couple of clicks
  2. Turn a template into a beautiful, interactive website without using code
  3. Completely transform your template

If you answered 2 (like us), Wix is perfect for you. And if you answered 1, Wix would be a good choice – especially Wix ADI, as we’ve seen. Wix may even be a good choice if you answered 3, but there are some limitations you should be aware of.

Let’s take a closer look.


Basic customizations: quick and easy

Wix’s templates are ready-made websites. You can keep the dummy content and publish right away if you want.

But even if you’re pushed for time, you’ll need to do some quick customizations. Replace the template text with your own website name, for example. And add your own links to the social buttons.

Wix makes these basic tweaks very easy. For example to edit text, just click the dummy text then type. Changing its size is a simple matter of dragging a slider:

wix review text editor

Wix makes easy work of basic tweaks like editing text and changing font size

It’s also simple to upload content from your PC or from your other online accounts, such as Facebook or Flickr.


Creative customization and site features: excellent

When you get more creative, Wix really comes into its own. You’ll soon find you can really turn that template into something special.

The animation button is a great example. You can bring almost any feature (heading, photo, menu or whatever) to life by making it zoom, fade out or even spin onto the page.

wix review animation editor

Bring your site’s features to life by animating them using Wix’s easy built-in tool

Wix also has hundreds of additional site features you can add by dragging them onto the template.

You can add blogs, restaurant menus, contact forms, music players, maps, interactive slideshows, video backgrounds… many more than we have room to list here.

Once you’ve added extra features, many can be customized by changing their size and behaviour, and adding effects like animation.

wix editor editor features

Add contact forms, maps, restaurant menus and more – just by dragging onto your template

Wix also offers a huge library of professional photos, graphics and videos, all free to use on your site. Wix’s free media content saves you a ton of time and decision-making.

Feeling inspired? You may be stunned to see what you can achieve with a Wix template. Here are some examples of Wix sites, all built by non-professionals.


Complete transformation: not quite!

Wix doesn’t quite offer complete freedom to transform your template.

First, you can’t access the HTML or CSS code to edit or export it. Weebly lets you do this, but Wix doesn’t. You can add an HTML box, but it’s a long way from being able to rewrite your whole site.

wix review video background

Bring your pages to live with a video background – but you’re stuck with Wix’s stock videos

Extra features have their limitations, too. If photos are a key part of your website, you may feel a little frustrated by the image customization options. You can’t drag a photo around inside a box, and the built-in photo editor is very basic.

If you want a full-featured photo editor, check out 1&1’s website builder, MyWebsite or SiteBuilder.com.


Customize your site’s behavior with Wix Code

Wix Code is not a coding tool, despite its name. This free new Wix feature carries out custom actions to make your site even more powerfully interactive – and save you even more time.

For example, you could tell it to play a certain video to first-time visitors only. Or tell it to display a booking form to visitors in a particular time zone.

It’s like setting a timer for your heating at home. Say you want the heating to come on at 5pm, but only when the thermostat hits a certain temperature. Wix Code is the same. You set the rules, and Wix Code does the work.

To find out more, read our dedicated Wix Code review.

wix review wix code

Let Wix Code manage your site’s customizations and interactions for you


Wix is good for basic customizations, but it really starts to shine when you get more creative and start adding extra site features. You can’t take complete control by editing the HTML, but you can build a fantastic site with very little tech know-how.

7

Will Your Site Look Great On Mobile Screens?

“Wix automatically creates a mobile-friendly version of your site, then lets you edit it separately – allowing you to create an optimized mobile experience.”

Wix automatically generates a version of your website for phone and tablet screens. But it’s not a ‘responsive’ site of the kind you get with Squarespace.

Instead, it’s a whole separate site. You can edit it separately, with different headings, menus and other content for mobile devices.

Wix Mobile Editor offers many ways to optimize your site for tiny touchscreens. For example you can hide space-hogging features, and rearrange menus so people can easily tap them.

wix review mobile editor

Hide screen-hogging features from your site’s mobile version using Wix Mobile Editor

The new Quick Action Bar (formerly Mobile Action Bar) is my favorite thing about Wix Mobile Editor. You can fill it with custom buttons that let your visitors call you, open certain apps, launch Facebook and so on – with one tap.

This all makes your mobile site so much more enjoyable and easy for your visitors to use.

“It’s vital that your business website looks good and works great on smartphone screens – because that’s where most people will see and use it! Of all the website builders we’ve tested, Wix seems to care most about the quality of your site’s mobile version.”

Want to build a mobile app without having to code it?

Wix developers may be working on a drag-and-drop app builder. Click here to find out more.

8

Wix App Market - Don't Underestimate It!

“Wix App Market is packed with advanced tools that make your site even more powerful. Many are free, and they’re all easy to add with a quick click.”

Wix’s built-in tools are excellent, but they can’t quite do everything. If there’s something they can’t do, there’s probably a Wix app that can.

Wix App Market contains hundreds of third-party site features that make your website do more, better.

Wix apps are like the ‘plugins’ you can add to WordPress, or the ‘extensions’ you can add to Chrome. Different names, basically same thing. They make a platform even more powerful, and let you benefit from the work of hundreds of developers.

Only the biggest website builders like Wix can offer extras of this kind.

Wix apps are very popular. Wix users are currently installing apps at a rate of 44,000 apps per day – that’s 16 million app installations per year!

wix review app market

Apps are flying out of the Wix App Market at a rate of 44,000 every day


Choice of apps: very good

Many of the apps are more powerful versions of features Wix already provides. For example, visitor tracking tools, social feeds and slideshows.

Others are ingenious new additions, such as an embedded PDF viewer, and an app that lets your visitors leave voice comments.

Then there are apps that let you…

It’s a much bigger choice than you get from Weebly’s App Center. Squarespace doesn’t even have an app market, but does offer a few ‘integrations’ (Dropbox, PayPal and so on).

wix review live chat app

Offer 24/7 support by adding the Live Chat app to your website

Unlike Wix’s built-in site features, Wix App market apps all come with descriptions, user reviews and video demos. That means you get a pretty good idea of an app’s pros and cons before you use it.

That avoids wasting time playing with apps that turn out not to be right for you, your customers or your business.

“Wix apps bring your site alive and transform your visitors’ experience, and they couldn’t be easier to use – no code or programming skills required.”

What’s Appening?

Wix App Market Review – Find out more about the huge choice of Apps Wix provides with our in-depth review.

9

How Good Are Wix's Ecommerce Features?

“Wix is the best drag-and-drop website builder for selling products online. It’ll even give you an optimized mobile-friendly store. But you will need a Wix eCommerce subscription!”

Let’s start this section by saying what Wix isn’t. It’s not an advanced ecommerce platform for hardcore merchants. If that’s what you need, try Shopify instead.

It’s also not a free online store builder. To sell multiple items through Wix, you’ll need to be on the Wix eCommerce plan or higher.

But can it actually help you sell? That depends on your ambitions…


Setting up shop online: easy and efficient

Wix’s eCommerce plan includes the Wix Stores app, which comes with fantastic sales features built in. Click here for a lengthy list. Here’s a summary…

  • Sell physical products and digital downloads
  • Build galleries to showcase your products
  • Offer variations (color, size etc)
  • Accept payments via 12 gateways (Stripe, PayPal, etc) – plus credit card and offline payments
  • Offer coupons and discounts
  • Get an optimized mobile store
  • Get SSL-certified checkout (‘security sockets layer’ tech that encrypts shoppers’ data)
  • Get 24/7 support – unlike more basic Wix plans
  • Keep all your profits – no commission or transaction fees!
wix review wix stores ecommerce

Get superb sales features with the Wix Stores app, free with the Wix eCommerce plan

Wix eCommerce includes 24/7 support. That’s vital when you’re aiming to reach customers in different states and countries. You don’t want a tech hitch to cost you a big sale at 2am.

It also includes 20GB storage for all your product pics and other assets. Great photos are vital for getting items flying off your virtual shelves!

Wix automatically calculates tax and shipping for you, but it recently added the option to set rates for different locations. This takes more time but gives you more control over your costs.

For more on Wix plans, stick around for our pricing section.


Selling more than 10 products: you’ll need apps

If your online store grows to stock more than about 10 different products, Wix’s built-in tools may not offer the horsepower you need.

But don’t sweat it – because the Wix App Market can help again.

The market’s Online Store category has some amazing tools that’ll extend your store’s functionality. They’ll help you connect with your customers and keep them happier – and ultimately help you sell more stuff.

For example there are apps that let you…

  • Soup up your sales power by piggybacking off powerful ecommerce platforms, such as Shopify and Ecwid
  • Manage a Facebook store using the Wix template editor
  • Accept restaurant orders online
  • Sell prints and T-shirts of your photos
  • Add extra security certification – so your customers feel more confident spending their money!

Also check out Wix Arena, where you can find freelance experts to help you set up shop. Weebly doesn’t offer this service, and Squarespace doesn’t even have third-party ecommerce apps.

But Wix’s ecommerce offering has its limits. If your store grows to offer hundreds or even thousands of products, you’ll need a more powerful platform like Shopify.

To compare Wix vs Shopify vs Weebly vs Squarespace, check out our online store builders comparison chart.

Wix has all you need to build and run a profitable, professional online store – up to a point. It’s not powerful enough to support a global online sales business, but its eCommerce plan is comprehensive, and it’s easy to integrate advanced tools like Shopify.

10

What SEO Tools Does Wix Offer?

“There’s no point creating a fantastic website if no-one can find it. Wix knows this – so it offers many ways to boost your SEO (search engine optimization) and get found on Google.”


Does Google dislike Wix sites? No!

Despite what you may have heard, Google doesn’t discriminate against sites built using Wix – or any other drag-and-drop website builder.

Check out Google’s Webmaster Guidelines. Wix is classified as a ‘content management system’, alongside pro coding platform WordPress:

wix review seo guidelines google

Google makes no distinction between Wix and WordPress as website-building tools

Google’s Webmaster Trends Analyst, John Mueller, wrote in the Google Webmaster Central Help Forum:

“Wix websites work fine in search. Websites are websites for Google.

In other words, Google ranks your site according to its content – not the tool you used to build it.


Built-in SEO settings: very good

Google can’t read your mind (yet). You have to help it out by telling it how great your content is, and what it’s about. And Wix does that for you, automatically.

By default, Wix tells search engine about your pages. This helps them identify and rank your site – and helps visitors find you.

wix review seo search status

Wix automatically sends info about your site to Google – you don’t have to do anything


Boosting your Google ranking: easy and effective

Wix also offers lots of extra ways to boost your SEO (search engine optimization) by helping Google identify and rank your website.

For example it’s really easy to add keyword tags and other ‘metadata’ to headers, photos and other items on your pages.

What is metadata?

It’s like an invisible barcode hidden inside each bit of content on your website. It contains all the info you want Google and other search engines to know about an item – for example its location, date and subject.

The more metadata you can offer, the better your ranking will be, and the more visitors you’ll get.

Wix also lets you customize your page URLs (web addresses). This lets you insert words that you want search engines to focus on.

For example, if you’re running a website about dogs and one of your pages is about training German Shepherds, you can edit its page address to be ‘www.example.com/german-shepherd-dog-training’.

This helps Google rank your pages, and also creates easy-to-remember page addresses for your visitors.

To find out more about how Wix can help you appear in search results, check out the interactive Wix SEO Wiz. Wix also offers a tour of its SEO features here.

wix review seo wiz

Wix does all it can to help your site climb the Google rankings – and reach new visitors

What’s the truth about website builders and SEO?

Website Builder SEO Guide – Check out our insights to see how Wix compares with its drag-and-drop rivals.

11

What Hosting And Export Options Does Wix Offer?

“Wix takes care of all your hosting and tech needs, so you can focus on the stuff that matters – running your business, building your site, and living your life!”

Wix handles hosting for all your websites. That means it stores your content on its secure ‘servers’ (gigantic computers), and provides all the tech needed for your pages to appear on your visitors’ screens – and ensure they work properly.

That leaves you free to focus on the important things in life, such as customizing your pages and getting enough sleep.

It saves you money, too – you don’t have to pay for additional hosting! If you were to build your site in WordPress, you’d have to budget at least five bucks a month for web space. The fact that Wix gives you all this for free is unbelievable, really.

But there are downsides to Wix’s tech control. First off, you can’t access your site’s HTML code.

That doesn’t just mean you can’t edit it. You can’t download it, either. So you can’t keep a backup copy of your site, or export it to another platform.

That may not be a problem now, but it could become one later.

Say your website or store grows faster than expected. Maybe you need a more powerful platform than Wix’s template editor, or you want to hand off the work to a designer. To do that, you’d need to export the code.

Squarespace lets you export some content, and Weebly lets you export your whole site to WordPress. But Wix does not.

So you can’t take your website with you if you outgrow Wix.

Why? Technical reasons. It’s not practically possible to export a Wix site. Your pages are built on unique programming code that won’t work properly on other platforms.

It’d be like trying to transfer your oil painting onto a paper notepad. Lovely idea, but not possible in practice.

It’s great that Wix takes care of all your site’s hosting needs. It saves you time and hassle. But there may come a point where you want more control – and even export your site. If you want that option, you may be better off with Weebly.

12

How Good Is Wix Help And Support?

“The help buttons in Wix’s template editor take you straight to relevant sections of the Help Center – and that saves a lot of searching! When you need one-on-one help, you can pick up the phone to Wix’s support team.”


Help with template features: outstanding

The question mark buttons scattered throughout Wix’s template editor are small in size – but big on usefulness!

Each button opens up a box packed with clever tips about the tool it’s attached to, drawn from Wix’s huge Help Center. Some boxes even have a video tutorial.

You could search the Help Center instead, of course. But why bother, when you can click a question mark to get exactly the help you need?

We found the tips easy to follow, but detailed when they needed to be. Knowing they’re only a click away really gave us confidence when using the editor. Plus, they saved us a lot of searching time!

wix review help

Wix’s question mark buttons guide you through using the editor – and save you lots of searching time


One-on-one help: very good

Even the best help article can’t always help you out when you get stuck. Instead, you want answers from a real-life person who knows what they’re doing.

Wix no longer has a phone number you can call, but you can request a callback from the support team. Fill out the Contact Wix form to let the team know what’s up, and they’ll get back to you.

wix review customer support

Tell Wix about your problem so you’ve got the best chance of a perfect fix

If you’re on the Wix VIP plan, you get access to a special VIP Team. Wix eCommerce subscribers get 24/7 phone support.

The downside? Unlike Squarespace and Weebly, Wix doesn’t offer live chat. Even smaller website builders such as Site123 and 1&1 MyWebsite offer 24/7 live chat.

But it’s the quality of support that really matters when you need help, and here’s where Wix excels. Calls are answered fast, and we’ve always found the team to be knowledgeable and friendly.

Wix doesn’t have live chat, but we don’t miss it. The question mark buttons give you all the info you need about any feature – and that’s a big confidence boost when you’re getting started. And if you hit a hitch, trust the support team to offer quality advice, fast.

Wix Review Summary Table – Bookmark our Wix summary for an easy, at-a-glance reminder of Wix’s pros and cons.
13

Wix Pricing - Is A Wix Premium Plan Worth The Investment?

Wix Pricing Update

Wix has recently removed the cheapest $5 per month Connect Domain plan in the USA. This means the cheapest Wix plan in the USA is now the $11 per month Combo plan. This change in pricing is being trialled by Wix across other territories worldwide to see if it’s suitable as a long-term change. We’ll be keeping our pages up to date on these developments and update the pricing information once Wix has confirmed any permanent pricing changes.

“Wix’s premium plans have all you need to build a stunning site without having to code. Even the most expensive plan saves you thousands of dollars compared with hiring a designer.”

You can build and publish as many websites as you want for free with Wix. But if you want to get the best out of this versatile service, its premium plans are worth every cent.

Here’s a brief look at what you can get with a Wix premium plan:

Features
Free Plan
Paid Plan
Free of Adverts
Personal Domain
Unlimited Bandwidth

What pricing plans does Wix offer?

Wix has a free plan as well as a total of seven paid premium plans in total, ranging from $5 – $35 a month. The higher your plan, the more features you unlock, such as removing Wix ads from your website and getting a free domain.

Here’s a closer look at what you get with each plan:

wix pricing plans full range

(Prices are monthly fees when paid annually, excluding VAT)

The higher up the plans you go, the more features you get (and templates, and apps, and support – more of everything!) Plus, the longer you sign up for, the better value your plan will be. If you pay for a one or two-year plan up front, you save between 25% and 43% per year. Find out more in our Wix Pricing Review.

Is a Wix premium plan good value for money?

Setting the ecommerce plans aside (read more about them here), we think three of the four plans offer excellent value for money. (The cheapest one is worth ignoring – we’ll explain why in a moment.)

With the VIP, Unlimited and Combo plans, Wix gives you a free unique domain name (web address) of your choice.

If you bought a domain name separately, it’d cost you at least $10 a month.

So even before you take all Wix’s other features into account, the free domain saves you a pile of cash – plus another five bucks a month on web hosting. Those plans are starting to look pretty generous!

Wix’s non-ecommerce prices compare well with the competition, too. Weebly’s highest plan costs $38, compared with $29 for Wix VIP. Squarespace’s plans range from $12 to a relatively high $40.

Then there are the time savings you get with Wix. If you were to build from scratch using WordPress, you’d have to sort out hosting, security, tools, design, SEO (search engine optimization) – all by yourself. And you’d have to learn to code!

Which Wix plan should you choose?

Ignore the five-buck Wix Connect Domain plan. It doesn’t even remove Wix ads. The next plan up, Combo ($11), is better value. It gives you 2GB bandwidth and removes all Wix branding.

But if you want the very best value and you’re not planning to sell online, go for Wix Unlimited ($14).

The Unlimited plan ditches bandwidth limits, so you’re free to upload as much content and get as many visitors as you like. It also includes Wix’s best SEO and form-building apps.

If you do want to sell online, go for Business Unlimited ($25/month). This plan comes loaded with sales and marketing features – and lets you sell an unlimited number of physical or digital products.

Whatever premium plan you choose, Wix gives you two weeks to change your mind for a full refund. So you’ve got nothing to lose.

For an in-depth comparison of Wix’s plans, see our Wix Pricing Review.

“Wix’s $14 Unlimited plan offers exceptional value compared with other website builders – and compared with Wix’s cheaper plans! However you’ll need Wix eCommerce if you want to sell online. Keep Wix VIP in mind for when your site really takes off.”

Drag-and-drop website builders work out much cheaper than hiring a designer (just one reason why NOT to hire a designer). For all you need to know about budgeting for a website build, click here.
14

Wix FAQs

How much does Wix cost per month?

Wix has a free plan, so you don’t have to pay anything if you don’t want to! But upgrading gives you much better features like removing WIx ads and using your own custom domain. Here’s a quick list to show you the price ranges of each plan:

  • Connect Domain – $5
  • Combo – $11
  • Unlimited – $14
  • VIP – $29

These rates are the cost per month when you sign up to a yearly plan, and are billed annually. Read our Wix Pricing Review to find out which plan is best for you.

Is Wix worth it?

We certainly think so! Wix ranked as the best all-round website builder in our research. Here’s why: it has a wide range of features such as email marketing, a newsletter creator, full width slideshows, videos, contact forms, as well an App Market, over 500 designer-made, mobile-optimized templates, plus much more! All of this comes with built-in SEO tools and 24/7 customer support, at extremely competitive prices. For ease of use and a level of customization, Wix is our top choice.

Can I pay monthly and/or annually for my Wix website?

You can pay monthly for your Wix subscription, but this does make the cost more expensive, and does not include perks such as a free domain name, premium apps, and ad vouchers. You can also sign up to a yearly subscription (saving 45%), a two year subscription, (saving 50%), or a three year subscription (saving 55%). Remember you pay upfront in full for your plan when you sign up.

Can you use your own domain name with Wix?

Yes! You have to be on a premium plan to do this – it’s available from the cheapest Connect Domain plan for $5 a month. You can connect your domain name to your Wix website through two connection methods – Wix recommends connecting via name servers, but you can also connect via pointing.

Is Wix completely free?

Yes! Wix has a free plan that allows you to create, publish, and edit your website, with access to great features like adding images, apps, and videos, creating slideshows, and more. You can stay on this plan for as long as you like, but it does have its limitations. For example, your website will have Wix ads and you won’t be able to have a custom domain. So if you want a professional website, it’s worth upgrading.

Is Wix good for SEO?

Yes! Wix has great built-in SEO tools to help your website rank in Google’s search results, and automatically gives the right information to help this happen. Wix also offers helpful tips and guides so you can boost your own rankings.The interactive Wix SEO Wiz helps improve your website and gives tutorials, tips, and step by step guides on how to boost your online presence.

Is Wix good for ecommerce?

Wix is not a specialized ecommerce builder, but it does have a good range of ecommerce features for you to run your business or online store. It allows you to sell unlimited products, create discount codes, auto-calculate tax and shipping costs, say goodbye to transaction fees, and more! See our Wix eCommerce Review for a full in-depth review of using Wix to create your online store.

Wix Review Summary - Is Wix The Right Website Builder For You?

Wix makes it easy to create a stunning, powerfully interactive website for any project, business or idea you could possibly imagine – and you can do it in an afternoon, no coding required.

Its designer templates give you a big head start. You can’t edit their code, but that hardly matters – coding is very much not what Wix is about!

Instead, it lets you customize extensively using drag-and-drop controls that are more powerful than those you’ll find in any other website builder, plus an unrivaled range of site features and apps. And there’s help everywhere you turn.

Wix’s best premium features only cost a few bucks a month. They’re excellent value – and they’ll make your visitors think you’ve paid thousands of dollars for a custom-built website.

Wix doesn’t have everything for everyone. Its ecommerce functions aren’t as powerful as Shopify’s. And it doesn’t let you switch templates or get help via live chat – both offered by Squarespace. What’s more, you can’t export your site’s code if you decide to leave Wix.

None of those drawbacks are deal-breakers for us. For example we think the quality of Wix’s support more than makes up for the lack of live chat.

Has our Wix review helped you make up your mind? Even if you’re still not quite sure if it’s perfect for you, we suggest you give this versatile platform a try.

It’s so easy to get started with, and doesn’t cost a dime. Remember all the premium plans come with a two-week money-back guarantee, no questions asked – but you can use Wix free forever if you want.

Wix needn’t cost you anything other than half an hour of your time. So give it a whirl! That’s the best way to find out if it’s the right website builder for you.

Found our Wix review helpful?

Did this guide help you decide whether to use Wix, then help to get you started building your website? If so (or if not!) leave a comment below.

Do you know anyone who can benefit from this article? Click the share buttons below to send them this page.

You’ll be helping them, and helping us out by spreading the word about our website!

Website Builder Expert aims to provide you with honest data. That’s why we conduct our own research and obtain direct, personal insight. Click here for further information.
Jeremy

About Jeremy

Maybe just like you, at first we didn't have a darn clue about how to build a website, nevermind write half a line of code if our life depended on it! We wanted to build a website to start a side business, and felt overwhelmed, confused & scared about how to actually do it, which builder to use, and making wrong decisions. After years of trials & errors using different website builders, we're here to share our experiences with you.

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Jeremy

About Jeremy

Maybe just like you, at first we didn't have a darn clue about how to build a website, nevermind write half a line of code if our life depended on it! We wanted to build a website to start a side business, and felt overwhelmed, confused & scared about how to actually do it, which builder to use, and making wrong decisions. After years of trials & errors using different website builders, we're here to share our experiences with you.

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717 Responses to 13 Key Things To Know Before You Use Wix.com – Wix Review 2018

  1. #

    is it suitable for building a food ordering website?

    • Dan Barraclough
      #

      Hi there,

      Thanks for your comment. Wix is suitable for almost every industry, including food retail. You can choose industry-specific themes and integrate a number of food delivery apps to help, too.

      Best,
      Dan

  2. #

    Would wix be an option for a hobby photographer wanting to have private site for sharing photos with friends and family. Ie not discoverable and photos viewable by invitation only? Do their security settings allow for this?

    • Charlie Carmichael
      #

      Hi Lesley,

      Thanks for your comment. Wix allows you to create members-only areas and password protected pages so although you can’t make your entire site ‘not discoverable’, you can publish your photos on pages that only your friends and family can view. Hope that helps and best of luck!

      Charlie

  3. #

    I keep hearing this statement – ‘you can’t change templates without loosing everything or you have to rebuild your page.’ My question is: If you choose a blank template, you should be able to make as many changes inside it, just as long as you don’t go and pick some other formal template? Is this correct? The attachment to that is of course, is there a blank template to choose from?

    • Charlie Carmichael
      #

      Hi Ivan,

      Thanks for your comment. Providing you stick with the same template, blank or not, you can make as many changes as you like. It’s only when switching from one template to another where your content won’t transfer over. Wix offers an array of blank templates to choose from which you can see here.

      Hope that helps!

      Charlie

  4. #

    Hi there,

    We are a non-profit looking to build a crowdfunding platform. What are the pros and cons for using WIX?

    Thank you.

    • Charlie Carmichael
      #

      Hi Bezawit,

      Thanks for your comment. Wix offers purpose built, non-profit templates for you to choose from, it supports multiple payment gateways such as PayPal, Stripe and Square, and thanks to its drag-and-drop editing interface, everything is totally customizable so you can tailor your site exactly to your liking. The downside is that you can’t automatically switch templates, so it’s important you spend time browsing their selection to ensure you make the right choice first time around.

      Hope that helps!

      Charlie

  5. #

    Hi,

    I could really use some answers to a few questions:

    Does Wix allow to export the email addresses for use with MailChimp or other platforms?
    Is it possible to create 2 websites? I would need an online shop and a simple presentation website within different categories.

    • Natasha Willett
      #

      Hello,
      Cheers for the comment.
      Lets start with Mailchip. With Wix you can easily integrate Mailchimp by connecting your Wix contacts to your Mailchimp campaigns. This way, any contact added from your Wix site, can be automatically added to your MailChimp list.
      Yes, absolutely, Wix allows you to create multiple site and even manages these really well within a separate dashboard before you go into the editor. The only thing to be mindful of is that you will need different domains for both these sites but can link to one another should you need.
      All the best with your website.
      Natasha.

  6. #

    I need to give someone access to my CPanel and my password for my Wix site. So far, customer service has not been able to help and they keep telling me “CName” info. Do I have access to that or is this something that Wix keeps on lockdown?

    Thank you!

    • Lucy Carney
      #

      Hi Karen,
      Thanks for your comment! This depends what the access is for. You can invite multiple contributors to manage and edit your Wix site – might this be an easier option? Here’s a link to the Wix support guide outlining how you can do this in case you do want to look into it further.
      If you need to access your CNAME records you can add or update this from the Domains page when you’re signed into your Wix account. I’m including the support page about adding and updating CNAME records, hope it helps!
      Thanks so much for reading,
      Lucy

  7. #

    Hi!
    I just spent hours reading all of your wonderful reviews. I just have one question regarding emails. I have a small business and I need a different email address for each of my employees (same domain, just different name). That’s a total of 6 email addresses. If I go with Wix or Squarespace, does that mean I will be paying about $5 per email address? Whereas with Weebly the email is included? Because I really like the Wix and Squarespace designs better, but having to pay $30/month for emails on top of the plan fees would be a deal breaker…
    I work in the service industry, so we don’t sell anything (in case that makes a difference in your recommending one company over another)
    Thanks so much!

    • Natasha Willett
      #

      Hi Mari,
      Thank you for the comment, it’s great to hear that you have been enjoying our content.
      What a great question! Firstly lets break it down, you can use either Wix or Squarespace should you look to combine G-Suite by Google with your store. With G-Suite you will be provided the access to other features such as Google Calendar and Google Drive while also being able to support upto 30 aliases for each domain. Have a little closer look at G-Suites features and what this plugin can help you with here.
      This is not only a cheaper option for you, but both Wix and Squarespace actively support you in joining your site with this alternative email control system. If you are still undecided over whether to go with Wix or Squarespace however, why not have a close look at our review, this said I should also point out that Squarespace actually give all users G-Suite FREE for the first year! This could be the deciding factor you needed.
      I hope all of this has helped. All the best with your site, let us know how you get on.
      Natasha.

  8. #

    A website is very much essential for a business to show its digital presence. That’s why, it is necessary for a business to have a complete website design which can showcase a business digitally in order to get new customers.

  9. #

    I joined Wix set up the entire site then got to the blog portion and found out there is NO WAY to add archives on a blog.

    And, worse is that you can’t even manage the blogs unless you to insert a full width section that takes up a large portion of the screen instead of the nice, neat column… which ironically they SHOW on their OLD blog.

    It’s terrible and not functional as a blog. I never would have used Wix if I’d known this.

    • Charlie Carmichael
      #

      Hi Rosanne,

      Thanks for your comment. Sorry to hear you’re having issues with Wix. As a blogging platform, Wix can be limited. Like you said, it doesn’t allow for archiving nor does it have an RSS feed. Both these features are available on Weebly and Squarespace however, alongside other useful blogging features such as analytics, social bookmarking, the ability to comment on posts and a search feature. You can read our Weebly review here and our Squarespace review here. Hopefully one of those is better suited to your needs.

      Thanks,

      Charlie

  10. #

    WiX’s website builder is great but how they behave business wise is terrible. Before you buy a Premium package they promise “Premium Support”. When you’ve payed you’ll detect that you get the very same help files as before. I’m truly earnestly extremely disappointed. If I could migrate the website, I would do it today.

    • Natasha Willett
      #

      Dear Uschi,
      Thank you for your comment. It’s really disappointing to hear your experience with Wix’s support hasn’t been great. With the premium plans Wix’s extra support goes as far as to offer tech tickets, which are then placed within a queue, so potentially they are super busy at this time. Have you tired to reach out on their twitter help and support page to gain a direct response from Wix? Alternatively request a callback from them directly?
      Good luck,
      Natasha.

  11. #

    I really like what I have heard about Wix. Currently use Squarespace. For a new training business I was going to use Wix. However, I’m concerned that I don’t seem to be easily able to export contact information out of their built-in CRM into the CRM I am using. Is this true

    • Charlie Carmichael
      #

      Hi David,

      Thanks for your comment. It’s not too complicated on Wix to import/export data but it can seem a bit more daunting as your data must be in JSON format, as opposed to the usual CSV. Once you’ve got to grips with how to convert your data into the relevant format, however, the process actually becomes quite straightforward. Here’s a useful guide with more info on how exactly it works.

      Hope that helps and all the best,

      Charlie

  12. #

    Wix SUPER SUCKS for its horrible Email Only customer support!!! They never understand the tech problems I am explaining and they take NO responsibility for any problems. After saving pages and publishing them, I go back the next day and pages are missing, text colors go from white to red, icons no longer linking…Way too many times! The respond 2-3 days later with lame emails taking no responsibility, nor giving help to resolve the issues. BEWARE website builders.

    • Natasha Willett
      #

      Dear Tim,
      Thank you for your comment, sorry to hear that your experience with Wix support hasn’t been great. Wix do offer a fantastic knowledge center however, this actually got scored the best across all of the website builders from our in-house research investigation. Should you have any really specific questions why not give them a direct call using their phone support service, you can find all the details here . Wix’s phone support is available Monday – Friday 5am to 5pm pacific standard time.
      Cheers,
      Natasha.

    • #

      Same experience here. They sell you “Premium Support” but their support is all but premium. Actually very sad because their website builder is classy.

      • Natasha Willett
        #

        Hi Proru,
        Thanks for the comment and for bringing this to everyone attention. I couldn’t agree more, although Wix offer a really ease to use website builder, there are a couple of concerns over their help and support functionality. I do however think that their knowledge center is really good, especially considering that unlike some of their competitors, they do tell you when they don’t offer a certain feature / element and even offer the ability to vote to have it created.
        Cheers,
        Natasha.

  13. #

    Wix is great but the new blog has one very big and major disadvantage which creates a major speed issue. The new blog has no ability to set the number of blog posts on your blog page. This actually means that if you frequently write articles, you blog page will become and endless list of articles which takes up a lot of tome when loading the page. Absolutely unacceptable and the ability to add a custom feed is not a solution. I can not understand how such a great platform has this major drawback.

    • Charlie Carmichael
      #

      Hi Chris,

      We’re sorry to hear that. Yes, unfortunately this is a negative of opting for Wix should you wish to have a blogging website. For sole blogging purposes, WordPress is the best choice on the market as it’s designed specifically for blogging. If you need a website around your blog though, Weebly is a great choice given that you can have an RSS feed and archive (two features not currently available on Wix). If you are thinking of switching to another website builder, it’s worth checking out the 7 best blogging platforms here first.

      Best of luck,

      Charlie

  14. #

    Yeah, nice review. Wix enabled me build my agency website without any knowledge of coding.Thanks for the review jeremy

    • Natasha Willett
      #

      Hi Felix,

      Thank you for the comment, so pleased to hear that WIX was the perfect solution for you.

      Natasha.

  15. #

    wix doesnot have VR TOUR Feature. well thats a shame beacause of “You can be sure you and your site will never outgrow Wix.” We really needed that feature to show some presenations

  16. #

    If I signed up for Wix plan and receive a free domain for one year, is the domain mine or does Wix retain ownership to it if I do something else after a year? Thank you.

  17. #

    This is so NOT true regarding their tech support! They have the worst I have ever experienced. I am trying to resolve an issue and in order to do so, I have to go to their support page and find the problem I am experiencing, which I cannot find. Thus, I cannot reach them until I am specific on what they have listed. There is no call number and no way for me to reach their call back number because my technical issue does not exist among their template issues. Totally frustrating and ridiculous. Now I don’t know what to do. Just give us a number or chat line we can reach you by Wix.

    • Fred Isaac
      #

      Hi Sandra, sorry to hear you’ve had a bad Wix experience. The number you need to call will depend on what country you’re in. Follow the link on https://support.wix.com/en/article/contacting-wix-support and log in to your Wix account to find the number that’s right for you. Hope this helps!

    • #

      Have you heard back from them yet, Sandra? Did they tell you to duplicate your site? I had a glitch as well and when support finally called back, they told me to duplicate my entire site to fix it and it ended up wiping out all my SEO!

      I actually tried bringing up this very issue on this board like 2 weeks ago and they apparently refused to publish my comment. Maybe because actual Wix customers like us are leaving comments that don’t match this review’s 4.8 star rating?

      WIX IS THE WORST!! Go with SquareSpace, SetMySite, Weebly – anyone but Wix. They are literally the worst. The support is just as glitchy as the design tools themselves.

    • Fred Isaac
      #

      Great spot Rachel, thank you for the comment!

  18. #

    Honestly i think 4+ stars is pretty generous for Wix. I’d give them 2 stars at BEST.

    My daugther built us a Wix website for my plumbing business. The problem was she wasn’t always available to update it for us so I had to. I personally found Wix’s tools really glitchy. And after we had a terrible customer service experience and lost all our SEO, we decided switched over to setmysite.com to let them handle all the website stuff for us.

    Why is it that there support tells me I need to make a copy of my entire to fix one stupid “saving error” when trying to change a phone number on a single website page?? What kind of fix is that? I’ll tell you what kind – the kind that costs you an entire year of search engine rankings because APPARENTLY the analytics tab needs to be set back on after making a site copy. The whole thing is ridiculous.

    Like I said – between the glitchy website tools and terrible support, Wix is more of a toy than a serious business option. SetMySite is really the way to go for businesses on a budget that don’t want to deal with this crap themselves. I don’t care how cheap Wix is. The “savings” and hours spent with their tools are going to cost you big time one day. I guarantee it!

  19. #

    I am a regular follower of your blog. And the points you have mentioned over here are very essential in my point of view.

    • Fred Isaac
      #

      Thank you for the comment Stacystone.

  20. #

    Very interesting.
    A very good article. Well written!

  21. #

    Cool article, I think it will help a lot. Here everything is written so step by step that everyone will be able to figure out what and what, even if you do not get something you can always turn to support. Even I as a writer understand what and what, by the way, I work here greatpaper.co.uk. Whom you are interested in, I can help everyone very cheaply. I hope that someone will come in handy in this article. Have a nice day!

    • Fred Isaac
      #

      Thanks Nick, good luck with the writing business!

  22. #

    Can I add my social media links onto my website created using wix?

    • Fred Isaac
      #

      Hi AI, you certainly can do that! Head to the Wix App Market and search for social media icons. Hope this helps.

  23. #

    There are a ton of great things about Wix. But I am going to focus on the one thing about Wix that annoys me to no end. The analytics module sucks big time!!!! I hate it very very very freaking much. So much that so that I messaged them about it several times the first six months that I was with them. But to no avail however. This part of their services is created and managed by a third party and I wish so very freaking much that they would get somebody better!!!! It kills me that they don’t have a simple basic graph showing the ups and downs of traffic over time. All of their graphs refresh daily with absolutely no visible history past one week. To me this is the most basic and most gratifying visual representation all, being to se the ups and downs over time. This is the same graph you get with google analytics. The same graph you get pretty much every where but not here. Its enough to take a whole star away from any review I do of these guys!!! There is one other problem with the analytics as well. It has a map with drop pins of where people are when they come to the site. It is without at doubt wrong every single time. It consistently puts the pins about 1 mile south of the actual location. The developers argue with me every time I point it out. I even sent them screen grabs of pins dropped into the middle of a body of water. Now they just completely ignore me. I hope Wix comes to their senses about this. It’s a bit tragic in my view.

    • Fred Isaac
      #

      Hi Rhett, we’re not sure Wix analytics is as bad as all that! Sure, it’s not quite as good as Shopify’s analytics but you can still track visitors and dwell time. Besides, Google Analytics is the go-to place to crunch your site’s numbers. Check out the Wix App Market for integrations that can boost your site’s analytics capability.

  24. #

    DO NOT use Wix.com for restaurant! DO NOT waste your money and time. While it is easy to use a template, they are absolutely useless when it comes to the restaurants. Almost NONE of the apps available for stores are available for restaurants. NO Promo codes, No Gift cards, No “buy 1 , get 1 free” or with the discount, no APP and so on. Even a customers email is not a requirement in a restaurant portion of Wix! Seriously! in a world of email marketing, email is NOT a requirement for an online order! I have called them millions of times, all they say “we will report your feedback to the developing team and sent you an email, so you can vote on an issue to speed up the improvement”. I have voted on all possible issues and NOTHIG has changed. I have been with Wix for almost a year and now seriously considering switching to different developer.

  25. #

    Great help and easy to understand the details you are sharing this site, thank you for the information and keep it up!.

    • Fred Isaac
      #

      Hi Jeff, thank you for the comment – great to hear you found the post useful!

  26. #

    Functionality is great as are templates and ease of building the site. problems: load time and lags with editing, freezing of screen, and most importantly it’s NOT RESPONSIVE. The entire framework is not responsive. Kind of a huge oversight that makes it absolutely useless.

    • Fred Isaac
      #

      Hi Michelle, what Wix templates are you using? In our experience, Wix sites do tend to be responsive. Thank you for getting in touch.

  27. #

    For anyone thinking of using Wix, DON’T! I did and I payed a lot of money and still do not have a working site. The only customer support is a email situation, that has proven less than helpful. I am disgusted with this website. And really didn’t have the extra lot of money to waste. I warn everyone do not use them.

  28. #

    this is completely inaccurate this is the pricing and no domain unless uou buy yearly plan at least—-$500 right now. I am not a small business that can anywhere near afford this. I’m soooo mad that I signed up for the free period worry free based on ads like yours. ased on ads like yours.

  29. #

    Hello,
    Interesting and informative blog. I have a question. I’m undecided between Weebly and Wix, and it’s because the storage on both paid plans. I’m planning to do a website for a non profit and I have lots of videos, photos and files to put on it and my concern is the limited space that Wix offers, just 10 GB in this case. Can you help me to figure out a solution to this issue?
    Thank you,
    Ted.

  30. #

    Am new here,
    But to be sincere WIX is practically the best,
    It makes it soo easy for me to open an online store,
    The issue is that I wanna subscribe for the premium,but am kinda scared of the monthly shit,am I not suppose to buy the domain once of better still A year.

  31. #

    Really great post. Now i learn new things in the social media opportunity to growing business. Thanks for this article.

  32. #

    I definitely enjoying every little bit of it. It is a great website and nice share. I want to thank you. Good job! You guys do a great blog, and have some great contents. Keep up the good work.

    • Fred Isaac
      #

      Hi Sam,

      Thanks for the comment – great to hear you found the post useful!

      Fred

  33. #

    Very helpful. Now I know not only what builder to buy, but at what level. Thanks for all the info!

    • Fred Isaac
      #

      Thanks Marylyn, great to hear you found it useful!

  34. #

    Had a horrible experience with Wix and their customer service: I paid for a yearly premium subscription, worked on the website for 1 day and got the account blocked. They didn’t even bother sending me an email about that, I had to find out myself. After lots of back and forth and me sending them my credit card scan and passport, they said they won’t reactivate my account, without providing me any more information on why they did it nor providing any solution.

    I have a coaching business and I’d like to create a nice website, with a nice design and easy to manage for a non-developer like me. What’s the best option besides Wix for a user friendly and easy to customise website? Thanks!

    • Fred Isaac
      #

      Sorry to hear you had a bad experience with Wix Anna, have you checked out Weebly?

  35. #

    Hello,
    I think it is one of the good informative writings.

  36. #

    I liked WIX very much, but they don’t allow more than 30 items in an Amazon Affiliate website. That makes it impractical for eCommerce. It’s too bad because I like their templates – they’re very flexible and you can do practically anything with them. The support is great too.

    • Fred Isaac
      #

      Hi Jack,

      If you’re finding the 30-product Amazon cap limiting you might want to check out a dedicated ecommerce platform like Shopify?

      Agree with you on Wix’s templates and support, although I do think Wix is great for ecommerce because of its simplicity.

      Good luck selling online!

      Fred

  37. #

    Interesting Blog! Thanks for sharing with us.

  38. #

    wix is actually a good place for u to start your website and your business. For those who wish to start their business online without paying for website, this is a good opportunity for u. For me, i love this wix . it helps me to build up a free website to roll on my business. i sincerely thank wix for helping me to increase my business and improve my business well. hope to get more templates design and it will be better. hope to see the changes. 🙂
    Thank you wix!!!

    • Tom Watts
      #

      Hi subaru,

      Great to hear you’ve had such a positive experience of using Wix.

      It really is a great starter platform if you’re new to website building, and the amount of tools + templates you get even on a free plan are impressive.

      I agree with you that it’s definitely a good option if you need to create an online presence for your small business. The paid premium plans can help your site grow alongside your business too!

      Thanks for reading,
      – Tom

  39. #

    I found Wix easy to use until it came time for posting from a mobile device. I could not edit from a mobile device (tablet) which is what I travel with. Although I like the ease of Wix and the templates, I will have to find a new platform since I don’t travel with my laptop. With so many travel bloggers and traveling web site owners, you would think this would not be a problem.

    • Tom Watts
      #

      Hi Dee,

      I get your frustration – I’m also much more likely to travel with my phone and tablet than take my laptop with me everywhere I go. It makes sense that you should be able to edit your site on-the-go, right?

      It’s something Wix should really consider and address. I know this feature has been requested by Wix users and with Wix’s current growth hopefully they will address it sooner rather than later.

      But if you’re looking for an alternative platform that lets you edit on the go, you could have a look at Weebly?

      Weebly lets you edit your site directly from your tablet (on both Apple and Android), so it could be just what you’re looking for. The interface is really easy to use (even more so than Wix’s desktop editor) and you also got some great looking travel/blogging templates to work with.

      Have a read of our review above and see what you think…

      Or you can jump right into a Weebly free account and test it out here.

      – Tom

  40. #

    Hi I’m considering migrating my website to Wix as I used Serif Webplus since 2000 to build my existing site but they’ve abandoned web creation software. I found your review very helpful.

    My questions are theses:
    1. My site is currently independently hosted with email included. Should I or even can I stick with my existing host when I upgrade to a paid version of Wix?

    2. At the moment I achieve page 1 position 1 or 2 on Google organic listing when searching for my service in my city is Chimney sweep Bath. I’m really worried about trashing my SEO and loosing my place in Google searches. The truth is I don’t really know how I achieved this in the first place.

    I’d appreciate your thoughts.

    Ben

    • Tom Watts
      #

      Hi Ben,

      Thanks for reading and joining the conversation.

      Wow that’s quite a while you’ve been with Serif Webplus, it’s impressive. I won’t lie, I’ve never even heard of them until now!

      I imagine the website builder game has changed a fair bit since you first started out Ben, but Wix definitely has all the tools you need to create a great website. So I hope the following helps:

      1. Wix will host your website on both a free and paid plan. It won’t cost a penny on the free plan but you’ll have limited bandwidth, storage and won’t be able to use your own domain. A paid plan enables all of these things + more. Unfortunately to integrate email with Wix you’ll need to subscribe to a Gsuite account through Wix as it is not offered as part of a current premium plan.

      2. This is the delicate one – and I understand how important rankings can be for your online presence, let alone the impact they can have on real world business. It’s going to be extremely tricky but long story short, you’ll need to recreate your website page for page on Wix and 301 redirect each page to the newly created one. In theory this should minimize the impact on your rankings. However, so many things could go wrong that I really suggest you talk to an SEO specialist that you trust if you want to go down this route.

      So many factors can affect this Ben that I can’t give you definitive advice, just best practice rule of thumbs. Things like how competitive your ranking search terms (e.g. what people search to find your website) will impact this move, having two sites live at once (while the redirect architecture is put in place) can impact it too..but likewise, if there aren’t many chimney sweeps in Bath then it could all work out ok (as it’s not a hugely competitive space!)

      In this instance, it might be worth seeking out an SEO or web migration professional for some expert advice. Be aware this could be a costly route and there’s no guaranteed success.

      I’m sorry I can’t be more specific, but hopefully the above gives you food for thought.

      – Tom

  41. #

    I checked out another review website of web hosting companies and learned about 000 webhost. Com and X10 hosting.com.

    When they explained all the services you receive for the free site such as emails and bandwidth and all the other specs it seemed from what I read that x10hosting. Com was much better than w i x.. So I’m wondering why your side doesn’t make mention of these two websites? And also ipage.com. what is your opinion of these different hosting companies? And how do they compare to Wicks and Weebly?

    • Tom Watts
      #

      Hi Dan,

      Both 000webhost and x10hosting.com are hosting + domain name sites first, website builders second. They white label other website builders and use them as their own. You can see in 000webhost’s screengrabs that you’re actually using a builder called ‘Zyro Builder’, which is a very simple builder compared to Wix and Weebly.

      Long story short, they’re inferior products who make themselves seem more attractive to you with generous hosting offers – just look at both companies names, they are hosting companies first and foremost.

      Think about mobile phone contracts. You can expect to pay a premium for a Samsung or an iPhone because they are premium products, whose users find real benefit in what they can do with them. On the other hand you can also find much cheaper phone contracts for inferior phones. I guess it comes down to which sort of product you prefer?

      Weebly is one of the most user-friendly builders in my opinion. It offers unlimited bandwidth + storage on it’s cheapest paid plan and also has a super easy-to-use editor. The support is very good and you have a great choice of templates + tools.

      Likewise, Wix is easily the best all-round-website builder on the market. It offers over 500 eye-catching templates, loads of editing tools, lots support documents and all sorts of apps and add-ons that you just don’t get anywhere else. Sure, you get a little less bandwidth on Wix’s cheapest plan, but for the price of a coffee each month you can upgrade to both unlimited bandwidth and storage.

      Personally, I don’t mind paying a little extra for a quality product if I know it will help me achieve what I want to.

      Both Weebly and Wix offer free plans so I’d really recommend having a play and seeing how you get on. I think you’ll be won over, Dan!

      Hope that helps,
      – Tom

  42. #

    hi Jeremy, just curious, is it better if I use wix to get my domain from them or to get it on my own from maybe Go daddy? or whoever you recommend? If I get through wix and one day I leave them and host site elsewhere will I be able to use my domain? so will they own it or will I??

    • Tom Watts
      #

      Hi Charlie,

      There’s no ‘real’ difference between buying a domain from Wix or GoDaddy.

      But I would always recommend getting your domain from a 3rd party as it makes it easier to take with you if you ever want to move platform. It can be a lot more fiddly to extricate if purchased through the website builder itself.

      It’s best to compartmentalize and keep your website builder + domain separate (well that’s my two cents at least!).

      Hope that helps,
      – Tom

      • #

        thanks. If I buy through third party, I will be the owner of the domain. If I buy through website builder like wix, will they own it or will I?

        • Tom Watts
          #

          Hi Charlie,

          If you buy a custom domain from either a third party or Wix then you will own that domain. You’ve paid for it, so it is yours.

          Wix lets you purchase domains through them to simplify the process (so you don’t have to go elsewhere if you don’t want to!).

          I recommend using a third party because it makes it a bit easier to take your domain with you if you ever want to move from Wix, that’s all. It’s not a huge issue, but it’s just a little simpler.

          Hope that helps,

          – Tom

  43. #

    Thanks for this great review. One thing I’m concerned about is the cost of email hosting through Wix. It adds another $4+ per email address. That seems pretty expensive. Do you know of any cheaper alternatives? That adds almost $150/yr to the cost of hosting. Thanks!

    • Tom Watts
      #

      Hey Matt,

      Good to know you found the review handy, Wix is a great platform for non-technical users to get themselves an online presence with.

      I understand your concerns about the potential stacking of costs per user, but this is unfortunately one of the knock-on effects having your own mailbox (i.e. email addresses with your website in the address – info@demowebsite.com as opposed to demowebsite@gmail.com).

      I guess it comes down to what you want to achieve. Having a personalized mailbox looks more professional so is pretty vital if you want it for business purposes. However, if it’s not for professional uses, then there’s no reason to feel obliged to us Wix’s Gsuite partnership and incur costs.

      An alternative would be to create gmail accounts and then include the email addresses as links on your site so that people can still contact you, but without you paying the monthly fee.

      Hope that helps,
      – Tom

  44. #

    Wow, Tom, thank you very much for such a volume of understandable information!

  45. #

    Hello, I have tried wix more than once,but I always struggle building the site, for example I was finally able to create a gallery but I was unable to load any photos, since I’m not to savy, by paying for VIP subscription will someone be able to help me to build my site? Thanks so much

    • Tom Watts
      #

      Hi Marilyn,

      Sorry to hear you’ve struggled a bit with Wix! It can be a little tricky at first if you’re not too tech savvy – but I’m sure if you stick with it you will master it in no time.

      (As heads up, here’s how to add/remove images from a gallery: drag the gallery onto your page from the left hand ‘ADD’ menu, then move your mouse over the gallery and click ‘Manage Media’. Now click ‘+ Add Media’ in the top right, then ‘Upload Media’ in the window that pops up. Select the images/videos from your computer and you’re done! To delete images, click ‘Manage Media’, then move your mouse over the image you don’t want and click the little garbage can that appears in the bottom right of the image.)

      To help you out a bit and give you a kick-start, Marilyn, here’s a collection of tutorial videos from Wix that will show you how the editor works so that your website will look great in no time.

      And if you still want to look into professional help with your website, Wix have in-house experts that can lend you hand.

      Hope that helps,
      – Tom

  46. #

    Interesting Blog! Good to find you people having great work. Thanks for sharing

    • Tom Watts
      #

      Hi there,

      Glad to hear you found the article handy.

      Please feel free to share if you think others could benefit too – we really appreciate the word being spread.

      Thanks for reading,
      – Tom

  47. #

    Read the article with deep interest. Agreed with almost all the points except one. And where to put this except one, I don’t know.
    I have a paid wix website https://www.mathsacad99.com
    As you see, I do a lot of Mathematics on this site.
    The problem is that Wix does not support Wiris editor for Mathematics.
    Then I type on MS Word, take help of snipping tool, make a jpeg and paste this jpeg as a picture on the site.
    Can you please help me in writing Mathematics on Wix site.
    Thnaks

    • Tom Watts
      #

      Hi Sanjay,

      That’s a really interesting website you have there! How have you found Wix to use as a platform?

      Regarding your question, I don’t think I can help too much in all honesty.

      Other than the fix you have found (not ideal as the image files could slow don page load speed), I would suggest looking through Wix’s App Market to see if there is a plugin that could help, or contacting customer services to see what they would recommend.

      Hope that proves helpful,
      – Tom

  48. #

    Thank you for such an extensive overview, with good detail and valued opinion. I’ll be visiting again.

    • Tom Watts
      #

      Hi Rob,

      Good to hear you found the review helpful.

      Please do share the site with friends and family if you find us useful – we really appreciate people spreading the word 🙂

      Best of luck with your website building,
      – Tom

  49. #

    Hi bro, E-commerce Premium plan comes with debit card payment ??

    • Tom Watts
      #

      Hi sasi,

      Yes Wix eCommerce premium plans can accept debit card payments from your shoppers.

      You can set this up in the ‘Payments Tab’.

      Wix outlines how to do this here.

      Hope that helps,
      – Tom

  50. #

    I currently use Wix for my husbands website for his business. The ease of the design and the professional look, you’d never know I’ve never put a website together before. Wix also made suggestions for areas or pages that I hadn’t thought of, and they give you ideas on how to word certain areas so they sound more professional than most of us business newbies would think of. The stock images are great quality and on topic, but you still have the freedom to add your own loge and pictures. The templates saved me as far as keeping my husband’s life’s work looking professional! I ultimately got the premium plan and couldn’t be happier.

    • Tom Watts
      #

      Hi Kristina,

      It’s so great to hear such positive feedback!

      If you take your time then you can create a truly stunning website with Wix – and it sounds like you’ve nailed it, good work 🙂

      Best of luck with your site + thanks for reading,

      – Tom

  51. #

    Hi, I just opened my website with wix using a premium plan. I just had one query will I be able to take Booking for holiday stays as an agent on wix? Will it help me boost my site and reach out to a lot of people ?

    • Tom Watts
      #

      Hi Juvella,

      You certainly can use Wix to take holiday bookings via the ‘Wix Bookings‘ App.

      The Wix editor has an SEO optimization section that you can use to improve your site and help boost its online visibility.

      You won’t appear on page 1 of Google overnight, but with time, patience and other marketing you should see the traffic that you want to.

      Hope that helps,
      – Tom

  52. #

    Hi Jeremy,

    Nice post & I agree with most of your points. Am an owner of a small business & have purchased a Wix Premium package for my website. There is no doubt that they have very stunning design templates & its very easy to use the platform. However, 2 very fundamental drawbacks of the platform – the mobile website performance & (lack of) event tracking.

    More than 80% of the website traffic today is thru mobile & Wix just doesn’t deliver efficiently on the mobile platform at all – the page load times even for a simple page is as high as 13 to 14 seconds!

    Event tracking again, especially on non-ecommerce sites, is a fundamental requirement. A small business owner, for example, would like to know if anyone clicked the call button to make a phone call to our company. But you just can’t do it!

    After being a customer of Wix for almost an year, am thinking of moving out of the platform now due to these issues

    • Tom Watts
      #

      Hi Prashant,

      It’s great to hear that you’ve had a generally very positive response to using Wix, it really is a good option for smaller businesses.

      And it’s true that mobile traffic makes up an ever increasing amount of website visitors, which is why Wix has added a ‘mobile specific’ editor mode to help you optimize your website for this.

      It sounds like your issue is more with load speed than the mobile editing process – and this can be impacted by numerous things including:
      – number of images / videos on your pages
      – file size of images / videos / media on your pages
      – Your internet connection
      – capabilities of the hardware you’re using to browse the internet

      So it’s not necessarily Wix that is slowing your site. It’s best to double check the above and then review your load speeds. I’d recommend using http://www.kraken.io to shrink image file sizes.

      As for tracking, I know you can add google analytics to Wix, which should provide a much needed degree of transparency to your site and how it is being used. But when it comes to specific event tracking (such as clicking buttons), that requires google Tag Manager, which is currently listed as a ‘feature request’ on the Wix website, so hopefully we will see it sooner rather than later!

      An alternate to tracking whether people pressed the ‘call’ button, would be to add a contact form to your Wix website (very easy to do!), which then lets your customers send a message to your email inbox directly from your website.

      Hope that helps,
      – Tom

      • #

        Hi I would like to know how kraken.io shrines image fail sizes. Would it be the same as manually reducing the image size?

        • Lucy Carney
          #

          Hi Janniece,
          Thanks for your question! Kraken.io compresses the image file in order to reduce its size, so it is not the same as manually reducing the image dimensions. (Although it’s often a good idea to re-size your image to the dimensions you want before compressing it anyway!) Kraken.io has two options – lossy and lossless optimization.
          Basically, lossy optimization means that Kraken.io gets rid of information in the image that ideally won’t be noticeable in the final product.
          Lossless optimization doesn’t take this risk – it only removes information that isn’t being used, leaving the actual pixel information unchanged. I would suggest using lossless as there’s no risk of losing image quality that way.
          There are a lot of algorithms that go into this process, so I would highly recommend using Kraken.io or another tool to compress and optimize your images. You don’t have to pay if you’re not using it for a high number of files, and having properly optimized images is really important for your page load speeds, so it’s definitely worth looking into.
          I hope this has helped answer your question, thank you for reading!
          Lucy

  53. #

    your post is showing your hard work. Once again we got amazing article that is really helpful for us. Thanks for it.

    • Tom Watts
      #

      Hi TMCF,

      thanks for the kind feedback, really good to know you found the discussion so helpful.

      Thanks,
      – Tom

  54. #

    Hi Jeremy,

    I am doing a school project and would love some insight of why someone should choose Wix instead of another builder such as Weebly. Any insight would help!
    Thanks!!

    • Tom Watts
      #

      Hi Brianne,

      I think you could pick any of the reasons in the article above as to why Wix is a better website builder than Weebly.

      Yes they are both easy to use, but Wix provides more tools, templates and apps to maximize your website’s potential. Wix’s support is more in-depth and it has a wider choice of premium plans that help you specialize your site.

      Take a look at our website builder comparison chart, it should give you some more food for thought.

      Thanks,
      Tom

  55. #

    Dear Team,

    Please tell if I can import themes from sites like themeforest.net and use in making own website on wix.com. Thanx.

    • Tom Watts
      #

      Hi Sean,

      As I understand it, Themeforest creates templates for WordPress.

      This means they will not work with Wix as Wix is built in a totally different manner to WordPress.

      It’s worth mentioning though that Wix’s drag and drop features make it really simple to design your website since you can literally drag and drop any elements around.

      So if you find a design that you like on ThemeForest, you can try to replicate it in Wix – cheeky, but effective! 🙂

      Hope that helps,
      – Tom

  56. #

    Dear Team,

    Fantastic Fantastic articles all over your website. Feels like really thorough comprehensiv and quality work. KUDOS.

    Tell me something please, after i make a website on wix under free plan, can I take the code and database to another hosting site like siteground.com etc? ((I think as per your reviews the answer is No.))

    Is the export functionality given in any paid plan or another free website builder, like weebly maybe? What all can be exported exactly?

    • Tom Watts
      #

      Hi Sean,

      Unfortunately you cannot export your Wix website to use on another platform – it’s just not designed for that purpose. It would be like taking the engine out of a Ferrari and trying to use it in a Ford – it’s just not engineered to work like that!

      Different builders provide different levels of export functionality, for example Weebly lets export a fair chunk of your material. It would be worth having a little look into the limitations of the more popular builders when it comes to exporting/importing before you commit to any one platform.

      hope that helps,
      – Tom

  57. #

    Thanks for the great info. I have used Wix in the past and it was a very good experience.
    Do you know if a storefront can be password protected in Wix, or any other reasonably priced platform? I have a small business and need a very simple wholesale storefront solution. I don’t have the saavy to use Woocommerce. A builder would be great, I can do that. My wish list would be to password protect the storefront with returning customer login capability so their information would be stored.The B2B platforms are much more sophisticated and expensive than what I need.
    Any help would be greatly appreciated!!! I have looked around a lot and can’t figure this out.

    • Tom Watts
      #

      Hello Susan,,

      I believe Wix can help you with your issue.

      Here’s a guide to password protecting pages on your website. If you can password protect your homepage then this will in effect shut off the rest of your site from users.

      Wix also lets you create members-only areas so you can really control who sees what in your store.

      I’ve linked to the password protecting guide for you,

      hope it helps,
      – Tom

    • Tom Watts
      #

      Hi Esther,

      Great to hear you found the discussion so useful!

      Of course, feel free to use the image, refer to us + link back to us – no issues there, we appreciate being a good reference point for you 🙂

      Definitely let us know the url to your article when it’s published!

      Thanks for reading
      – Tom

  58. #

    I’ve built a free website Wix website. I don’t mind the ads, but here is what I’m running into. It looks great on a regular computer or laptop. And it also looks great on any Mobile phone. However, when I take my Wix URL and cloak and mask it with my Godaddy domain name and open up the site on my mobile phone using the Godaddy domain, the site becomes very small and slender. I have to manually widen it to fill out the screen on my phone. It only happens with it’s masked with the Godaddy domain, and not when I put the actual Wix URL into my cell phone browser (Google). Has anyone else experienced that? If so, what’s the problem and can it be fixed? Or is it one of those things where the only way it can work properly is by upgrading to Combo?

    • Tom Watts
      #

      Hi Clark,

      The first thing I would say is that masking your URL via GoDaddy really isn’t the best way to go about things because – just as you’ve seen – it can really impact your website.

      From my understanding, the issue is that when you mask the URL it stops the mobile version of your website from loading and instead loads the desktop version, which is why you’re seeing a more narrow and odd looking website.

      If you subscribe to a Wix premium plan, then you can use your own custom domain (URL) directly with no need to mask – this will solve your problem.

      Hope that helps,
      – Tom

  59. #

    We love WIX, our site was made with WIX. They are professional and affordable.

  60. #

    Hey Tom

    I have question:
    1- If I got the premium account for 1 year or One month and I made my account with Wix Builder, after this year or month, if I forget to renew my account with Wix does my website (Ex. http://www.xyzm.com) will be stopped ? or it will work and any customer can only browse without any modifications?

    • Tom Watts
      #

      Hi Mora,

      If you cancel your Wix premium subscription then your site simply returns to the free version of Wix.

      This means that you’ll have ads on your site, a non-custom website address (so .wix will be in it), and you return to non-premium storage space levels (about 500mb), which may mean you need to delete content from your website to accommodate this.

      Your site won’t be deleted if you no longer want to pay for a premium account, but it will be a lot more limited.

      hope that clears things up,
      – Tom

      • #

        And is it possible to make a transfer of my WIX website to my host ?

        • Tom Watts
          #

          Hi Zen Nan,

          By transfer, do you mean take a website from Wix and move the whole thing to another host?

          If so, no, you can’t do this.

          Wix websites are built on the Wix platform and so can’t work without it. It’s like taking the engine out of a Ferrari and putting into into a Smart car – they’re both engines, but designed to work with different cars.

          It’s the same with your Wix website. Sure, you can copy content and move your images over, but you’ll need to recreate your website from scratch unfortunately.

          Wix also offers numerous paid plans and the slightly more expensive ones offer pretty much all the space and all the features you’re probably going to need, so this could be worth looking into.

          Hope that helps,
          – Tom

  61. #

    Hey there

    I really learnt a lot from your site. I am really excited to start a website asap. Your guides are easy to understand, clear, informative and inspiring. So thank you so much for that.

    I was wondering if you or know someone who offers a similiar level of quality about launching a campaign on google ads or ads on facebook?

    • Tom Watts
      #

      Hi Nero,

      Thanks for the kind feedback, it’s great to know you found our discussion so handy.

      Unfortunately I’m not aware of a site that writes on those topics for a non-technical audience. It would be worth googling your question and having a look at what the results turn up – that’s the best way to find helpful websites you may not have heard of before.

      Sorry I couldn’t be more specific, but I hope that helps
      – Tom

  62. Tom Watts
    #

    Hi Ray,

    Wix should definitely be able to help you out in this situation.

    If you choose one of Wix’s pre-designed ecommerce templates as a starting point, you only need to do minimal tweaking to make the design your own, which should save you a huge amount of work.

    Wix also provides all hosting services so that you don’t need to purchase that separately. This also means that Wix will manage all the technical aspects so you don’t have to worry about them.

    You can also add a blog section with a just a few clicks.

    Have a read of our Wix eCommerce review, which should prove helpful.

    – Tom

  63. #

    I am trying to navigate inside slideshows inside lightboxes and I can’t navigate through the keyboard arrows throught the pictures. I cannot seem to find a wix community forum anymore, or any way inside their webside to chat for help, or even send an e-mail for help on that matter. It seems like such an easy issue, and they are not addressing it in the Help section.

    • Tom Watts
      #

      Hello Panos,

      I’m not actually sure it’s possible to achieve this!

      I agree that it does sound like a common-sense sort of issue – using your keyboard direction arrows to move slides in a slideshow – but I actually haven’t seen it on a Wix site. I think this might be because the lightbox is created by CSS code, which you can’t access on Wix due to the type of web design it allows.

      So your lightbox is more of a way to display content and isn’t “functional” in the same way you can use the up and down arrows to scroll the webpage up or down.

      It may be possible on a platform like WordPress but as far as I know, you can’t achieve this on Wix right now.

      Thanks for reading, hope that clears things up.
      – Tom

  64. #

    I find the Wix website wonderful except that I can’t absorb the mass of information. My need is for a fairly simple eCommerce website with Blog potential. I currently have a hosted website in Australia.
    Does Wix actually host websites?
    Can Wix host an ‘au’ domain?
    Does Wix have 90% complete ready-made websites with shopping and blog capabilities that I can simply edit?

    Thanks. Ray

  65. #

    Hi Tom. I tend to research the heck out of everything. I was leaning towards Wix when I discovered it does not have responsive design. That’s kind of a big issue in today’s mobile world, no? My target market tends to be fairly mobile so I’m concerned about this aspect of Wix. thoughts please?

    • Tom Watts
      #

      Hi Wendy,

      You’re absolutely right – being mobile ready is such an important thing to consider when designing your website.

      Wix can be a little confusing because while Wix sites are not “fully mobile responsive”, they are “mobile friendly”.

      This is because Wix actually combines two editors into one. You can switch between the desktop and mobile editor with the click of a button, so that you can optimize your site for both desktop and mobile platforms and ensure there are no issues!

      So as long as you take a bit of time to get things just right in the mobile editor, your site should look great whenever and wherever it is viewed. For more information, it might be worth having a read of this discussion.

      Hope that helps,
      Tom

  66. #

    My ultimate question: is a wix-website, made on a desk top computer, moblie friendly by itself?? Or should a make some adjustments before? Michel

    • Tom Watts
      #

      Hi Michel,

      To optimise your site and make it mobile friendly on Wix, you will need to go into the Wix Editor.

      In the top menu bar, to the left of ‘Save’, ‘Preview’, and ‘Publish’ you will see a little smartphone icon.

      Click this phone icon and you will be taken to the mobile editor. This is where you can optimize your site for mobile devices.

      So it’s worth pointing out that Wix has a dedicated mobile editor that allows you to customize the user interface. Other drag & drop website builders don’t offer this function. We’ve more information on the subject in this discussion.

      Hope that helps,
      – Tom

  67. #

    your blog is not only informative but also impressive. I was not aware of many things mentioned in this post, thanks

    • Tom Watts
      #

      Hey there!

      Thanks for the great feedback, it’s really good to know you found the discussion so useful.

      Feel free to give us a social share if you like – you never know who else might benefit too!

      Thanks for reading,
      – Tom

  68. #

    I have been using Wix for a number of years and will eventually go premium, it is very functional and serves my purpose at the moment until I want to add the online shop facilities.

    I do need some assistance for the moment though. When I share my page, the image that I have chosen doesn’t appear. It some times uses a random image!!!! I have uploaded the image I want to use and saved/publish but it will not change. I am sure that the image size is fine because it was working but not now. can you assist. Maybe I am doing something wrong.

    • Tom Watts
      #

      Hi Thomas,

      Great to hear that you’ve had such a positive experience with Wix overall.

      Your image issue does sound like a bit of stumper, hopefully it hasn’t been going on for long?

      Have you tried viewing your site on other computers because this would quickly establish if the issue was on Wix’s end or an issue with the computer you’re working from. If it is only on your end, you may need to clear your cache or look at the firewalls/anti-virus you have in place.

      Wix also have a support page for this issue.

      Hope that helps,
      – Tom

  69. #

    I could really use that discount but there is no place to subscribe

    • Tom Watts
      #

      Hi Kenya,

      If you enter your email into the Top Tools box above the comments then this will subscribe you to our updates and the Wix code will be with you inside 72 hours latest.

      Thanks for reading
      – Tom

  70. #

    Having just taken over a Wix website I find it is extremely hard to manage. Adding content has me pulling my hair out and support is a joke. I have spent three days just trying to clone a button to an existing menu with no luck! None of the help videos work. I manage a site on a different host that is much easier to work with. That one is free (for our personal non-profit) and this one is a paid premium site (for an organization). If you want to build a site that never changes this might work for you. If you like to stay current and have a good experience changing your site to reflect your current or future content – stay away from here.

    • Tom Watts
      #

      Hi Richard,

      Sorry to hear you’ve struggled a bit with Wix.

      From my own experience as well as from the vast majority of users, Wix’s intuitive ‘what you see is what you get’ editor couldn’t be easier to use. You simply drag and drop and voila, the element is on the page!

      I also wholeheartedly disagree that Wix is for static websites only because it’s simplicity, huge customization options and richly populated app store are ideal for continually finessing and optimizing your site.

      – Tom

      • #

        I recently switched from Go Daddy and was super spoiled with the 24/7 support. Agree, that the WIX support is lacking. On-boarding a new client needs to be much easier, such as having a support person for the first week of on-boarding.

  71. #

    hi,
    i am stuck with wix combo plan as i am not getting sutable features like if i want a form based order submition. in which you had to pay only 10% of your order first else after preview…..i dont want to waste my money spent on wix ( for buying domain and hosting again)
    WHAT SHOULD I DO to get desired features on my website by not buying domain and hosting again.
    PLEASE ADVICE

    • Tom Watts
      #

      Hi parth,

      From what you’ve described it sounds like you’re looking to take orders and sell products online?

      If this is the case, then you will need to upgrade to an eCommerce or VIP plan otherwise you cannot accept payments. Unfortunately these are the only two Wix plans that allow you to use a payment gateway and sell items.

      I’d recommend reading our in-depth review of Wix eCommerce too.

      I hope that helps.
      – Tom

  72. #

    Really great post. Now i learn new things in the social media opportunity to growing business. Thanks for this article.

  73. #

    Hi Jeremy,

    I’ve been playing about with Wix and think it’s the place for my blog. I read on another thread about users asking for discount codes. Are these something you always have or on an adhoc basis?

    Thanks for the information on the site. Saved me a hell of a lot of time.

  74. #

    Hi, Jeremy,
    Fantastic review with tons of info. You say: “If you have an existing website or social profiles (Facebook, etc), you can tell Wix ADI your website address and where to find your social profiles, and ADI will automatically extract information and content from these sources to automatically create the first version of your website for you.” I can’t find the way to do this. Do I need to ‘Connect my domain’? If so, is this only available with paid versions?

    • Tom Watts
      #

      Hi Brian,

      To access Wix ADI you need to sign up (free or paid plan) and then choose the type of website you’re going to build. From there you’ll get to choose whether you want to use Wix ADI or the Wix Editor.

      However, once you’ve moved to the Wix editor you can’t go back to ADI, so be careful!

      – Tom

  75. #

    Hi Jeremy,
    Our published website has more content than the edit website. I wanted to update the changes I made on the published site but can’t find that content on the Edit Site version.

    • Tom Watts
      #

      Hi Rob,

      That is very strange! Have you tried clearing your cache as your browser might be loading a previous version of your site saved in your cookies?

      Otherwise I would recommend contacting Wix support to clarify the issue. The support pages are super in-depth and cover most Wix issues. However if that fails, you can ask for a callback here.

      – Tom

  76. #

    In section 7 of this article , you said

    “If you need to have questions answered, you can post your questions in their forum and they will answer them within the forum. This is actually surprisingly helpful as this will put public accountability on their support team to answer your question as soon as possible – which they do.”

    The forum link is broken and I have searched all over and cannot find any links to community forums where I can crowd source some assistance. Can you help me out?

    Thanks,
    Brian

    • Tom Watts
      #

      Hi Brian,

      Thanks for the heads up on the broken link, I’ll look into it.

      In the meantime, if you head to this page and follow the instructions you should be able to submit a question ticket and get some answers.

      Thanks,
      – Tom

  77. #

    Great post with strong message. Thanks

  78. #

    I have problem with Wix.
    I bought premium plan for 2 years and it has been fine until…
    One day, I mess up with Wix store. Click on Wix store premium plan and immediately (in 5 minutes after that stupid action) cancel it b.c it didn’t have quick and convenience support to make it work. Still, I have to pay for it even I didn’t use it.
    Wix said, they are not gonna refund it because it is upgrade. OMG!!!
    They recommend I cancel my premium plan, buy a new plan and they will refund the left over of my previous plan. Sounds good, right?
    But it’s not. They refund me the purchase for Wix store and make my website gone also. Yes, it’s still there but no one able to see it except me, the owner.
    The domain is not connected to Wix, if I want to make it work, I have to subscription to Wix premium store plan which price is more than $500 for 2 years. (The 2 years premium plan I bought before is about $260). I don’t want Wix store any more after this unpleasant treat. I just want my normal website like I have before the witch store.
    Thing a little tricky here is they use the word Premium plan for what you buy a plan and Premium Plan on Wix store very very similar and make people not easy to see the differences.
    I cant call Wix to talk about this issue and solve problem quicker b.c they don’t work on Friday. The auto machine voice said it will available on Monday. So I’m stuck here.
    Hum.

    • Tom Watts
      #

      Hi Jean,

      Sounds like a very tricky and frustrating situation you are in at the moment. I totally understand where you’re coming from and sympathise with what has proven to be a bit of a costly error.

      As annoying it is, from my end it certainly sounds like Wix – rather than deliberately frustrate you – are playing things by the book as what you’ve described pretty much matches word-for word Wix’s own purchasing policy:

      “If you upgrade from one Premium Plan to another, the new upgrade is not considered an “initial purchase” and won’t be refunded unless you cancel your plan within the 14 day trial period of the original purchase.”

      I know it’s strange that Wix can’t just ‘remove’ an upgrade and instead require you to cancel your original plan, which has inadvertently caused your website to not be accessible, but after 2 great years with Wix, I’d definitely say give them the benefit of the doubt for the time being. Before making any further decisions, call the customer support number when you are able to and explain the situation to the support team.

      They’re very helpful and I’m sure will be able to solve your problem and get your site back online.

      Thanks for sharing your experiences, keep us posted on how it works out.

      Thanks
      -Tom

  79. #

    hello and good morning, i have one question. is it okay if i want to subscribe for a month then for the next month i want to subscribe yearly.

    • Tom Watts
      #

      Hi Adila,

      There should be no issues at all if you want to upgrade a monthly premium plan to one where you pay annually. You can find more info about the various plans here.

      Don’t forget you can always sign up for a Wix trial to make sure it’s the platform for you before committing any money to it.

      – Tom

  80. #

    I’ve been using Wix for a few years now and have been very happy. Only one stumbling block, and I just ran into it. I’m currently looking for a social bar I can add to my site that is compatible with Wix (not to share MY social media networks, but for the visitor to share my content on THEIR social media). Wix was unable to help me in any way, saying that they put it on the “wishlist” of apps to add later. They wished me luck, basically. I still haven’t found one that works. Where did you get guys get the one you’re using? lol

    • Tom Watts
      #

      Hi John,

      Great to hear you’re finding Wix so useful.

      If I understand what you’re saying, you’re looking for a plugin that allows visitors to share your content on their social pages? It’s strange that Wix said they couldn’t help as there are plenty of plugins that can do this!

      If you head to the Wix App Market, then click the ‘Categories’ drop down menu on the right and select ‘Social’. Have a flick through the plugins to see which suit. I think ‘Facebook Shares’ sounds like the ticket!

      – Tom

  81. #

    Is this website builder suitable for India?
    and can it be safely and easily used in India?

    • Tom Watts
      #

      Hi Ashish,

      Wix will work perfectly fine for you in India. I would just be a bit more cautious about which domain you opt for it you buy a personal one – .in or .com – as it could affect the reach of your website when being searched for.

      We’ve got more information in this domain name guide.

      – Tom

  82. #

    I’m using Wix’s premium plan to build and I’m having a few issues. The 4 Tabs across the top do not active when pressed. The biggie is when I type in prices on my Repair page the info goes to all 3 other pages too, and the same for deleting. I was looking for a Wix forum where we could post these questions after Customer Service is closed.
    Thanks,
    Allen

    • Tom Watts
      #

      Hi Allen,

      Thanks for reading.

      That sounds like a frustrating issue and not one I’ve encountered before!

      I think the Wix support page you’re looking for is this one.

      Definitely feel free to share your results and the solution Wix provide as it might prove handy to other readers in our community.

      – Tom

  83. #

    very nice

  84. #

    Thank you Jeremy for an excellent review. A tremendous help as I’m about to give Wix a try. I had a WordPress website previously but, given the time and money I had to spend keeping it going, Wix ticks all the boxes for me. I may well have to start with a premium plan however as I want to use my own domain name from the off.
    Thanks again

    • Jeremy
      #

      Hi Colin,

      Glad you found the review helpful – Wix really is a great platform.

      A premium account really does offer some great benefits, so if you think they’re right for you then definitely go for it!

      Also, feel free to give us a share using the social media buttons on the side of the article. We’d really appreciate you helping to get the word out – and you never know who might find it helpful!

      – Jeremy

  85. #

    DUnno! I tried WIX, as it says, “free.” But it doesn’t seem to actually publish to the public online.
    SO did they mean try BUILDING, for free? It says you save and “publish,” but it doesn’t seem to be true. I have been bombardiered with their sales ads for a year or more, ever since I looked at them. I finally tried it, but the site I made doesn’t go out.
    It doesn’t really “publish” for free? Do you understand what I’m saying? I don’t know the industry buzzwords.
    Can I make a website, for free, people can see online, or not?? WIX said I can, or they certainly imply & infer it. They have a massive “terms of use” pile, all lawyered up. They have become the rich, I presume.
    Worse, now my stuff i saved to them, is where they can access it.
    SO was it too good to be true?

    • Tom Watts
      #

      Hi J,

      Have you tried contacting the Wix support team if you’re having trouble publishing your site? They’re usually very quick to reply to any issues and should be able to solve your publishing problems.

      If not this Wix Support page might help.

      – Tom

  86. #

    Another outstandingly detailed review thank you. I have today upgraded my WIX to paid as I am going to be opening a store. I am very happy so far. I tried WordPress and left very quickly. It may be the market leader, but it was not for me.

    • Tom Watts
      #

      Hey Sarah,

      I know what you mean. WordPress can be a bit overwhelming to a newcomer, but if you’ve found a platform that works for you then that’s great.

      Best of the luck with your Wix store, I think you’ve made a good choice.

      – Tom

  87. #

    Hey thanks for the review mate! I’m using wix to start my photography website. Just a few questions though, will I be able to sell my photos online using the wix free website builder? Also, will I be able to switch to my own private website and a different domain later on if I use the free website builder? Thanks

    • Tom Watts
      #

      You’ll need to use Wix’s ecommerce platform if you plan on selling anything through your website, otherwise you won’t be able to get paid! This review of Wix’s ecommerce offering might prove handy.

      When switching domain, you’ve got two options:
      1) Transfer domain name into Wix; or
      2) Keep domain name with your existing domain name registrar but connect it to a Wix website without transferring it into Wix.

      Both have pros and cons and it is discussed in-depth in our domain name guide.

      -Tom

  88. #

    Really useful info , Thankyou

  89. #

    I am building an online store using Wix, and I seem to have glitches so Im scared to upgrade and publish it. when I preview the site in mobile view on my desktop everything looks good, but when i preview it on my actual phone the “subscribe to newsletter” does not show up, and when im on the product pages, the footer keeps popping up as i scroll up and down the page. Are these glitches fixable?

    • Jeremy
      #

      Hi Jilliann,

      I think the footer is fixed to the mobile screen so your visitors can access important parts of your website without searching for the menu bar. So it’s there by design and is not a glitch (if I didn’t misunderstand your question). We have an overview of Wix’s mobile function here.

      As for the “subscribe to newsletter” function, I’m not entirely sure how you’ve created it on your desktop version of your website. Have you tried asking Wix’s support team? I know that with Wix’s mobile builder, you can display and hide items. Was it accidentally hid this function?

      Jeremy

  90. #

    Very helpful. Just have to decide to dig in.

  91. #

    One more question I forgot to ask. If we already have a business gmail acct that has our site address how would I connect that to the wix site? I see that you can purchase the g suite and get an email for your site but if you already have one, how would you do that? I don’t see an answer to that in the support forums.

    Thanks again!

    Cari

    • Jeremy
      #

      Hey Cari,

      You don’t actually need to connect your existing business Gmail to your website. You can operate them separately.

      If you want your website visitors to message you, you can insert your email address into the contact us box while you are setting up this feature, so when someone messages you, the message will be sent to your email address.

      Jeremy

  92. #

    Hi Jeremy!

    Thanks so much for this article. Very helpful. I have been creating a website with Wix and love the choice of themes and the ease of functionality. The animate tool is particularly awesome. We have a domain and hosting plan with Godaddy currently. What are your thoughts on transferring your domain to Wix vs. connecting your domain and host and pointing to Wix. Wix recommends against pointing. I’m just wondering what the pros and cons are in terms of bandwidth and storage or in general. Is there a difference in speed or anything?

    Thanks again!

    Cari

    • Jeremy
      #

      Hello Cari,

      For domain names, there are pros and cons of each method (connecting it to your Wix website from your domain name registrar, or transferring the domain to Wix). We have a guide on domain names that goes over these points.

      I think bandwidth and storage for Wix is fine. I don’t remember the last time someone told us that they went over the limits. I think under “normal” usage, you’ll be just fine. That is, unless you are planning on uploading thousands and thousands of very large files.

      Jeremy

  93. #

    Hello!

    I am considering using Wix for our organizations website. We are nonprofit and have a .org address currently with another provider. Would it be simple to switch to Wix? I have no clue as to how that aspect of websites work!

    Thanks.

    • Jeremy
      #

      Hey Kristian,

      If you are wondering if it is easy to connect your domain name (the .org address) to a Wix website, then the answer is “yes” you can, and it’s not challenging at all.

      Wix has tutorials in their support center on how to connect domain names from other service providers to a Wix website. Search for “connect domain” and the relevant help articles will show up.

      We also have a guide on domain names that goes over this as well.

      Hope this helps!

      Jeremy

  94. #

    Hello Jeremy,

    I am in the middle of creating my online store through Wix. I initially played around using their free trial and then took advantage of their 50% off sale on their upgrades…so committed to the premium pack (recommended for small businesses).

    I have a few questions for now;

    1. I have registered a domain with another host (crazy domains) are you aware of how simple or not it is to link?
    2. I have created my business emails using gmail. Again do you know if it is easy to link to Wix? Or would you recommend I use Wix’s emailing system…
    3. Does Wix allow you to have services available to customers such as Afterpay?

    Thank you!!

    • Jeremy
      #

      Hey Adriana,

      1) It should be relatively simple when it comes to connecting a domain name to a website. Wix should have tutorials if you visit their support center. We also have a guide on domain names here. You might find it helpful.

      2) You can keep your email separate from Wix. We use GSuites (the business version of Gmail) as well. You can keep your email function completely separate. Actually I recommend that approach as if one day you decide to leave Wix, you don’t have to worry about having all your emails “stuck” with Wix.

      3) I’m not familiar with Afterpay, so honestly I don’t know!

      Jeremy

  95. #

    Hi Jermey,
    I have 7 restaurants Australia wide. With few outlets have different prices. Like Sydney outlet will have different prices to Melbourne outlets.
    Is wix can handle multiple outlet ordering. Like can I choose restaurant when ordering. Example if I am in Sydney I can select Sydney outlet and if I am in Melbourne I can select Melbourne outlet.
    Can you please advise if wix can handle this in Wix Restaurant template?
    If not can I choose outside online ordering company to amalgamate with wix website and template?
    Dave

    • Jeremy
      #

      Hi Dave,

      That’s a good question. I’m not exactly sure, actually. Have you tried asking Wix directly to see if their restaurant tools can allow users to choose between multiple restaurants?

      I think the restaurant tool might be built specifically to cater to one single restaurant. If that was the case, one option is to build separate websites for each of your restaurants. This is assuming that all restaurants have unique brands and menus? This may help reinforce each restaurant’s unique brand and the segment of customers its targets.

      As for your last question, you can find an external widget to integrate with Wix but it depends if both platforms are compatible or not. Wix does allow you to embed HTML widget codes into a website. It’s a matter of testing them out to see if they work the way you want.

      Jeremy

  96. #

    Hi Jeremy.
    Have read your review on Wix web site builder. Great. I’am about to start my first experience in this type of software. I live at a retirement village in Victoria, Australia. where I hope to setup a local information page for residents on current News, Activities, Protocols & Blogs. Can you offer any overview comments to set me on the correct track.
    Kind Regards.

    • Jeremy
      #

      Hello Les,

      Thanks for your comment. I really don’t have any great suggestions! With Wix, you can build your website the way you want it to look and feel.

      Perhaps you can start with reviewing other similar websites to see what you like or dislike about them. Take what you like or what inspires you and plan how you want your website to look.

      List out some important pages you want include and what content you want to share on those pages.

      So putting some thought into planning your website can be helpful!

      Good luck!

      Jeremy

  97. #

    Hi Jeremy,

    I just subscribed to your newsletters and I am amazed of the ton of great info you provide. Thank you so much for sharing your knowledge. I, too, have some questions for you.

    My current host is Bluehost and the platform I am using is WordPress. I have signed up with Bluehost for 3 years (I think I was enticed by the monthly premium which was so low) but now that I have a little experience with their customer service I’m not all that pleased. I have almost finished creating my website/blog on WP and I’m wondering how easy it would be to transfer from Bluehost to Wix or Square Space (provided Bluehost reimburses me for the remainder on my service with them).

    Also, I gather that Wix and Square Space have their own different platforms. Is that correct? And if you’re familiar with WordPress (where I have to install a lot of plug-ins), do I have to go through the same process on Wix and Square Space of installing plug-ins?

    Next question: I see people on Wix are not that pleased with their customer service. Is Square Space customer service any better?

    Another question: If I transfer to Wix I checked out the emailing alternative you recommend. Their pricing seems very good compared to Constant Contact. However, I don’t understand the difference between ShoutOuts and E-mails. For example, their business plan includes 20 ShoutOuts/month, 25,000 Contacts, 50,000 Emails/month. I’m lost on this. Would you be able to better explain?

    And my final question: my website would be more of a blog as I plan on writing often. I do aspire to monetize the blog by offering some affiliate products, and for now I don’t have a product of my own to sell. Do you recommend I try to build a subscriber’s list by getting people’s email addresses or should I just settle for people to just subscribe to my blog? I’m new at this and was wondering what are your thoughts on this. Thanks.

    • Jeremy
      #

      Hi Carmen,

      1) It’s possible to import certain WordPress content into a Squarespace website. These include posts, pages, images, comments, attachments, categories and tags. You can’t import WordPress content into Wix, yet.

      2) There are no plugins with Wix or Squarespace. All the tools available are built into their platforms already, and they are all managed by the website builders. So if something is not functioning, they will fix them. With WordPress, you can bolt on various plugins that are created by external developers and they will be responsible for fixing them (not WordPress). So make sure Wix / Squarespace offer the critical functions you are looking for.

      3) Both are good (in my experience). Wix is growing very fast and I think their support team will catch up soon as it is a big part of their service offerings. Perhaps you can sign up for trial / free accounts with both, test them out and see if their support is responsive.

      4) I think “Shoutout” is the number of campaigns you can run. “Emails” are the total number of emails you can sent out of all your campaigns.

      5) Either way works. Sending newsletters is more proactive I suppose, rather than relying on your website visitors to subscribe.

      Jeremy

  98. #

    I have never used Wix. My experience is with XHTML. I must upgrade a simple website built with Wix. What is my best route to accomplish this task.

    • Jeremy
      #

      Hey Robert,

      I suppose the first thing you can do is sign up for a free plan with Wix. Take some time to use their platform to see if you are happy with the way their website builder works. Only then should you make a decision if you want to upgrade to a premium plan.

      You can also take a look at our Road Map and our FAQ page, as it shares some other helpful tips on what else you need in order to build a website!

      Jeremy

  99. #

    Thank you for great help with this review! I have built a website with Wix and it was easy and works well. I am a musician and I like to have the home page as a page where I tell news about the band and new bookings.

    Now I saw the new possibility to have a blog.I wonder , would it be a good idea to have a blog on the site and move this news function to this instead of the home page? I am a little unsure of the difference between a blog and my news home page.

    Just thought that a blog page maybe is designed to be more easy to update with latest news and video clips and photos? But…I heard that you can not delete a blog that you have added to the site . So I hesitate. Can you explain the differences to me?

    • Jeremy
      #

      Hey Ellika,

      I think it really is up to you – whether you feel that your visitors will prefer to see your updates on your home page or on your blog – or both!

      One method you can consider is to create your updates / news using your blog, then share the headline of your blog posts on your home page. This way, your visitors can see if there is anything interesting.

      You can delete or hide your blog anytime you want to. No problem there!

      Jeremy

  100. #

    Jeremy:

    Thank you for your article. I found it extremely helpful. I’ve just created a website using Wix and found it unbelievably easy to make a beautiful site. The apps make it very easy to add functionality.

    However, I am a complete novice to managing a more sophisticated website and was a little disappointed when I found out today (my bad for not knowing this but as an alert to others) that I also almost have to host the site on Wix. My experience with trying to get technical help from Wix has been terrible – even finding a call in number is not obvious. Other service providers have 24/7 direct contact via chat or phone prominently displayed to make it easy to find. Given my lack of technical knowledge, this is very important to me. All of the company’s efforts to funnel customers into the support article directories, have to wait for call backs, etc. are ultimately methods to reduce demand for direct support no matter how many claims that they are to help customers. My concerns are signifiant enough that I may have to forgo the ease of design for the reliability and confidence in support.

    But thank you again for your article and thoughtful responses to the comments people have offered.

    • Jeremy
      #

      Hi Philip,

      Thanks for sharing your feedback with us.

      I think what’s happening recently is that Wix has been experiencing a significant growth in customers (not a bad thing especially since their platform is really good), and so their customer support team needs to “bulk up”, so to speak. I’m pretty confident they’re aware of this and will act accordingly.

      What they’ve done is create a more comprehensive support directory so that people can find information / tutorials easier, without having to bog down their personal support team (email and phone support operators).

      Just for the sake of informing others reading this, Wix’s support portal now offers “Wix Quick Solutions” that guides you to specific help articles to address some of the most commonly asked questions.

      Once you’re signed into your Wix account and should you need a bit more hands on assistance, there is a link at the bottom of the pop up box that’s labelled “Contact Us”.

      Follow the link and you will reach phone support. Just insert your phone number and they will call you back.

      I just checked this phone callback service and the next help agent available is in 11 minutes, which is very reasonable.

      Their phone support is available from 6pm – 5pm PST time zone.

      I am sorry to hear that you’ve decided to consider other website builders. I suppose it’s something everyone has to consider on their own. Passing up on Wix, which you also think is really easy to use and is very functional, or experimenting another website builder.

      Thanks for adding to this discussion! Always good to hear what others think about Wix.

      Jeremy

  101. #

    WIX has beautiful web templates but the builder for the free blog is non-functional. I had 2 live websites with WIX where the builder worked just fine. I was testing a new blog and just used the free template – nothing worked. Impossible to upload a video. App wouldn’t upload. And there’s no support to speak of. I don’t think they’ll be getting a lot of conversion from free usage if developers have the same experience. Very frustrating because I lost a lot of time.

    • Jeremy
      #

      Hi Frances,

      Glad to hear that Wix’s website builder is working well for you for the 2 live sites you have.

      As for the blogging function, you should be able to add multimedia (such as videos, images) to your blog posts.

      To insert a video, once you have the blog post editor open, click on “Video” and insert the link to whichever YouTube or Vimeo video you wan to insert and it should show up.

      I’m wondering if that function wasn’t working temporarily as I just tested it and it worked for me. Can you give it a try again and see?

      Jeremy

  102. #

    First of all, thank you for the review. I am wondering if you have come across a way to use a 301 Redirect with wix? We have a .com wordpress site that we want to redirect to our new .net wix site without losing our SEO but the wix tutorial on 301 redirect does nothing trying to link these two sites nor does it redirect within the new wix site itself.

    Thanks.

    • Jeremy
      #

      Hi Eric,

      The Wix 301 Redirect tool only works if you are using the same domain name. So redirect from xyz.com/abc to xyz.com/efg

      This is the same for other drag and drop website builders.

      In your case, since you are trying to redirect a .com domain name to a .net domain name, this tool won’t work for you.

      The reason being that Wix can’t control the .com domain name since it is still attached to your WordPress site. It can only control / redirect URLs that is connected to your Wix site.

      What you’ll need to do is perform the 301 redirects inside your domain name registrar for your .com domain name. Registrars usually have tools where you can specify which URL you want to redirect.

      Hope this helps.

      Jeremy

      • #

        Thank you Jeremy, I’ll give it a try.

  103. #

    Your review is very informative. Thank you.

    Question. I am starting a blog site to share reviews on food and recipes. I am hoping to get a few sponsors since I will be mentioning their good products, and it will be great if the cost of running the site could be paid off by the sponsorship income.

    Do you recommend Wix for this purpose? Thank you in advance.

    • Jeremy
      #

      Hello Niko,

      Wix can definitely help you build a website where you can write about food / recipes. I think most of the website builders can get the job done, and so it’s important that you also enjoy using the website builder.

      Give Wix a shot and test them out. They have a free plan and there is no time limit to testing them out. If you like using Wix, then you can consider upgrading at that time.

      Jeremy

  104. #

    Hi Jeremy,

    I am intending to set up an online e-commerce store using WIX. I understand that for free user, the webpage will be loaded with wix advertising and it cannot be used for online payment. Will the most basic plan at $4.50 a month allows the paypal and credit payment or do i have to select the e-commerce plan?

    Thanks

    • Jeremy
      #

      Hey Ken,

      If you want to access Wix’s ecommerce tools, you’ll have to upgrade to at least their eCommerce or VIP plans. We have a discussion about their pricing plans here.

      Also keep in mind that they don’t charge you any transaction fees so you get to keep your profits. Other drag & drop website builders charge transaction fees unless you subscribe to some of their higher plans.

      Jeremy

  105. #

    The number one thing you need to know about Wix is that there is no support. They have extensive help, but if you have a problem that doesn’t fit the pre-defined help, you are out of luck. Now, I’ll have to see if I can switch to something else!!!

    • Jeremy
      #

      Hi Judy,

      Sorry to hear about that. Is there a specific question that you have? Maybe I might be able to help.

      Wix is growing very fast right now and it’s a common pain for companies to start to have delayed support responses. It’s something they’ll have to address, for sure! But they’re a growth oriented company and I’m sure they understand their support team has to grow, as well. I’m hopeful that they will have this fixed soon!

      Keep us posted!

      Jeremy

  106. #

    Hi There,

    This is seems very positive and I was ready to try until I read loads of reviews about not being able to contact wix if they had an issue with their website.

    What would you say the best customer service contact number for them should there be any problems? It’s really important to me that customer service is good.

    Thanks
    LW

    • Jeremy
      #

      Hi LW,

      Wix’s support portal now offers what is called “Wix Quick Solutions” that guides you to specific help articles to address some of the most commonly asked questions.

      If those don’t help, there is a link at the bottom of the pop up box that says “Contact Us”. Click on that and it offers you a callback phone support. Just insert your phone number and they will call you back. You’ll have to be logged into your Wix account in order to see this.

      I just checked out this phone callback service and the next help agent available is in 10 minutes – not bad.

      Do note that their phone support is only available from 6pm – 5pm PST timezone.

      Jeremy

  107. #

    I have a small home based business and would need drop downs for color/design selections….possible?…have elementary computer skills…is this do-able for me?

    • Jeremy
      #

      Hello Leslie,

      Could you elaborate a bit more on what you mean by “drop downs”?

      Generally speaking, with Wix, they make it quite easy for you to change colors for backgrounds, fonts/ text, etc. Also, you can pick any one of their template designs.

      I know it’s hard to get a good feel of how Wix works just by reading our discussions here. Have you thought of signing up for a free account to play around with Wix? That’s probably the best way to get a good understanding of whether the platform works for you.

      You can create a free account for an unlimited amount of time, and upgrade only when you are ready.

      Jeremy

  108. #

    Also, I am comfortable using WordPress to design our site. Is there a plugin that would allow me to setup our existing credit card processing account thus alleviating the need for an eCommerce company all together?

    • Jeremy
      #

      Hey Mike,

      At the very minimum, you’ll need to integrate a payment processor (such as PayPal, Stripe or Square) so you can process payments. eCommerce tool providers (such as WooCommerce for WordPress) provides the bridge between a WP site and money being deposited into your bank. So I’m not sure if you can remove the ecommerce services entirely unless you build your own tools.

      Jeremy

  109. #

    If I wanted to grow a large scale email list to send out monthly or weekly newletters, are there options for larger scale email services integration on WIX, such as MailChimp? I didn’t see an integration for WIX on MailChimp like they have for WordPress.

    • Jeremy
      #

      Hey FGW,

      Integration with larger newsletter services (such as Mailchimp) is straightforward. Mailchimp should provide you with embed codes so you can embed a sign up form on your website. You just have to insert the codes into your Wix site using their “HTML Code” element and your sign up form should show up on your page.

      Alternatively, have you considered using Wix’s own newsletter service (Wix Shoutout)? It’s fully integrated into their platform and also uses their drag & drop technology.

      Jeremy

  110. #

    I don’t think you have tried Wix lately. They used to be a great company with great customer service. Now it is impossible to get through to the customer service on the phone and they do not respond to emails or “support tickets.” I finally got through by complaining on Twitter twice. It seems like these days they care more about getting new customers than providing customer service.

    • Jeremy
      #

      Hello Riley,

      Thanks for your feedback. I think one of the common challenges of a fast growing company such as Wix is to catch up with their customer support. Wix has been growing really quickly over the past few months and I’m hopeful that they will staff up their support team very shortly.

      Similar to you, I’ve had good experiences with them before as well, so I’m going to keep my fingers crossed.

      Wix’s support portal now offers “Wix Quick Solutions” that guides you to specific help articles to address some of the most commonly asked questions.

      So they don’t publicly list their phone number anymore, but replaced it with a funnel to help you find solutions (if they could be found in their support center).

      If you still can’t find the answers in the support center, there is a link at the bottom of the pop up box that says “Contact Us”.

      Click on that and it offers you a callback phone support. Just insert your phone number and they will call you back.

      Make sure you are logged into your Wix account or else you won’t see this.

      I just checked out this phone callback service and the next help agent available is in 10 minutes – not too bad at all.

      Do note that their phone support is only available from 6pm – 5pm PST time zone.

      Jeremy

  111. #

    Dear Jeremy,
    I emailed yesterday about the Wix pricing. CRAZY: today the price is $14, and there are five options instead of just three again. This is bizarre. I don’t know how that happened, but I checked my history, and it’s the same URL. Anyway, the pricing is almost the same as you list, so kindly disregard yesterday’s email from me. And thanks, again, for the informative post.
    Best,
    Dan.

    • Jeremy
      #

      Hi Dan,

      Bizarre indeed. Sometimes, I think Wix is testing various pricing plans. So perhaps you just happened to land on one of their test pages where they are showing 3 pricing options (instead of the normal 5 options).

      It’s a common way for businesses to show different layouts or pricing options to see which one work better for the business and the users.

      Jeremy

  112. #

    I’m looking for a web building site where I can insert excel documents/a spread sheet to list products available without selling the product on line.
    The customer wants to list…but not sell on line…have that ability.

    • Jeremy
      #

      Hi KG,

      Have you considered just listing out the products using text in bullet form format? Instead of uploading your spreadsheet? You can definitely just list out your products using the text function. You don’t have to sell them if you don’t set up the ecommerce part of your website.

      Jeremy

  113. #

    Jeremy,
    I am an academician and looking to create a site to put details of my work. But primarily, I would like to have a password protected section from where individuals can download some of my academic work.
    Based on my limited research, it seems like Wix can easily manage these requirements in the Free edition itself.
    Let me know if you think this would be a good idea or you would suggest something else.
    Regards,
    Srijith

    • Jeremy
      #

      Hey Srijith,

      I think Wix might work. You can add a Membership App (free) to your website and so only visitors who sign up as a member can access membership protected pages to access your work.

      You can upload PDF documents into these protected pages so your members can download them.

      Hope this helps.

      Jeremy

  114. #

    Hi Jeremy,

    Thanks for the great review. I have been recommended to use Wix to redesign my current website but has been sitting on the fence. Your article greatly helps.

    My current website has a contact us section so any queries come to our inbox.
    Does Wix has a similar setting or something along those lines?
    You also mentioned that Wix email service is not the best. What’s the limit for number of email addresses for database on Wix VIP package?

    Looking forward to your reply. Thanks again.

    • Jeremy
      #

      Hello Paula,

      Yes – you can insert a Wix “contact us” form and connect it to your email address. So when your visitor uses the form to send you a message, you’ll receive it at your email address.

      Wix has partnered with Google (through their G Suite product) to help you create your own custom email address.

      We use G Suite to power our own custom email addresses and it works very well. You get the reliability, stability, security and user interface of Gmail, except you can use your own email address instead of “gmail.com”. It’s only a few dollars per month and you’ll get a professional looking email address. I actually like the idea quite a bit and use it ourselves.

      You can create your custom email addresses directly within Wix’s platform as both platforms are fully integrated, making it easy for you get it setup.

      Jeremy

  115. #

    Is there support within Australia for Wix? Thanks.

    • Jeremy
      #

      Hey Polly,

      Yes. Wix’s customer service is global so you can reach out to them for support even if you are living in Australia.

      Jeremy

  116. #

    Hi Jeremy,

    Would like to know if it is possible to use Wix free website to earn money for my online business?

    Hope to receive your early favourable reply.

    Thank you & best regards,
    Cheryl

    • Jeremy
      #

      Hey Cheryl,

      You can definitely earn income with Wix’s free program, though I do recommend that you build your business with one of their premium plans. You get to connect your own custom domain name (website address) to the website which will help you strengthen your brand. Plus, you’ll get access to more tools to help you build a better website.

      But you can certainly build a functional website even with Wix’s free plan.

      Jeremy

  117. #

    Hi Jeremy
    Thanks so much for this article. It really helped me. I used to do our own website for around 8 years but then handed it over to a professionals to get a better job, as I felt I wasn’t up to date enough.(Mistake :-/)

    However, after reading your review, I thought I’d give wix a go and am delighted. They have so many ways to help me build a nice a website, but also, importantly, an effective website that gets found. I was even able to transfer the domain name myself. We had been warned by the experts not to go with wix or do it ourselves, or we would never be found online.

    But we are being found even more, and have more new clients finding us – more than we ever had while we were using ‘experts’ and forking out a lot of money for no return.

    I’ve been able to re-start our newsletters using the free app, and old clients are coming back as well. Thank you so much for the great review, and the confidence you gave me to have a go myself.

    • Jeremy
      #

      Hello Liz,

      Glad that it’s all working out for you! Wix does empower users to build functional and professional looking websites, for sure.

      So thrilled to hear that you’re website is being discovered more than ever before! Well done!

      Jeremy

  118. #

    Jeremy, I will be using a starter package and building the site with a remote friend. Is there some way we can both see edit the site together ‘live’, as with some apps on Google Drive?

    • Jeremy
      #

      Hi Graham,

      I believe it is a requested feature so it’s not yet available. I actually haven’t used a website builder that enables this yet – where you can see other users make changes right in front of you.

      Jeremy

    • #

      Hi – administrators can be appointed but only one can be actively editing at a time. I help people build sites and after handover pop on sometimes to fix the odd problem.
      Hope this helps
      Anne

  119. #

    question if I buy one package then want to up grade how would I do that?

    • Jeremy
      #

      Hey Karen,

      You can just log into your account admin panel and upgrade or downgrade there. You’re not locked into a plan at all!

      Jeremy

  120. #

    Hi Jeremy!

    Thank you so much! This article has been a huge help to me.

    Presently, we have a website through Vista print with a domain name from GoDaddy. We have had our website for about 4 years now and in a major need of an update. Wix looks like it would be a great match for our small business. We have built up our Google ranking over the years and don’t want to lose that.

    My question is: If we are still using the same domain name, but changing the website, will there be a “restart” on rankings, or will that part remain the same? Will it matter who hosts the domain name to not lose our credibility?

    Thanks for any advice you can offer with this.

    • Jeremy
      #

      Hello TC,

      Congrats on getting good rankings in search results! Changing website builders is always a worrisome task especially if you don’t want to lose search rankings.

      I’m not an expert in this aspect of web building, but I think keeping your domain name is a good start, and if possible, keep your webpage URLs the same as your current ones. Wix has a tool that allows you to customize your page URLs.

      I think the idea is that if you can keep your webpage addresses consistent, then it will help preserve your ranking though it is not a guarantee by any means. If you can’t use the same URL structure, then use 301 re-direct to tell Google that your page address have changed.

      There are a lot of good discussions about this topic around the web, so definitely do a bit more research.

      Good luck!

      Jeremy

  121. #

    Great article and shows balance. I am comparing several web site builders review sites and yours it up there on quality and information.

  122. #

    Great article. I need to buy a co.nz website and since wix doesn’t offer that domain ( and also email is expensive at 5 dollar a month per user) , can you suggest what is the best option? Should I buy an domain name and email hosting with some other party( pls suggest options) and then just connect both to wix ? I understanding there are 2 ways to connect – name and pointing method, which is better ? I have very basic knowledge of this.

    • Jeremy
      #

      Hello Gatie,

      You can try checking if domain name registrars such as GoDaddy has co.nz domain names. You can also see our guide on domain names here.

      Once you purchase one, you can just connect it to your Wix website. Their support center has tutorials on how to do that.

      As for email services using your own custom domain name, about $4 – $5 per month is about the right price. Wix has partnered with Google so the email service is powered by the same interface as Gmail. We use that service ourselves too as it’s reliable, secure and the user-interface is pretty good.

      Jeremy

  123. #

    how much does the domain cost after a year of being free

    • Jeremy
      #

      Hey Derick,

      It’s $14.95 per year after the first year.

      Hope this helps.

      Jeremy

  124. #

    How many languages I can have on one Web?

    • Jeremy
      #

      Hello Christos,

      Take a look at our guide here.

      Here is a free app from Wix that enables you to create a multi-language website.

      Jeremy

  125. #

    Hi Jeremy,

    Thanks for the review. I am a Realtor and just starting to open up my own little online brokerage. As a Realtor, we get Multiple Listing Service IDX feed of homes that are on the market either listed by me or by others as search option. This saves a huge amount of time having to manual update the site with pictures of the homes and properties descriptions, etc. I am wondering if WIX allow the IDX feed or is it currently manual?

    I also have my own URL from GoDaddy. If I link it, will I still have the Wix.com in my url?

    I am trying it and liking it so far, so thanks again for the quick user interface video, it’s very helpful to make my decision!

    • Jeremy
      #

      Hey Justin,

      Try using the “HTML element” to insert the codes from MLS IDX. See if that works.

      I personally haven’t seen a Wix site integrate MLS, but I’m sure there are a lot of realtors using Wix to power their websites.

      I have seen some MLS listings on websites that are powered by Weebly or Squarespace. If it doesn’t work out with Wix, maybe consider these two other website builders?

      Jeremy

  126. #

    Hi Jeremy,

    I am a Graduate Student, looking to blog about the eco lodge business industry. Long story short, I will be looking at the lack of a standardized quality system to ensure service quality across countries, and I am wondering how to start all this. I am not well educated on the blogging issue, and I don’t know how to start. I made a first step, I signed up with WordPress.com (for which I actually payed for to have the domain) and then I somehow came across a youtube commercial about your website.

    Here are my questions for you:

    1. Is registering a domain on Wix, free?

    2. If I want to blog about ecolodge businesses and write about what’s going on in the industry right now (kind of like research/advising) with the possibility to turn this into a website where I put together a list of ecolodge standards so that people can refer to, and rate the lodges that they stay at based on those standards, what blog theme would be more appropriate? I wasn’t able to find anything on WordPress that would suit my needs, or maybe I just don’t know where to look.

    Your answer will be much appreciate it.

    Monica

    • Jeremy
      #

      Hey Monica,

      If you want to use Wix with your own custom domain name, you’d have to purchase a domain name as well. But since you already have a domain name, you can just connect that domain name to your Wix website (if you decide to use them). Wix has tutorials on how you can connect it to your website.

      We have a guide on domain names here.

      In terms of blogging, WordPress is a really good platform than that, better than Wix.

      However, there are a lot of other benefits that Wix offer as well, such as a full time dedicated support team for you to email and call. Also, they’re constantly introducing new design templates and also features to help users improve their websites.

      At the end of the day, I’d suggest you test out WordPress and also Wix (sign up to their free account) and use their blogging tools to compare which you prefer to use.

      Jeremy

  127. #

    Hi Jeremy,

    Thank for providing all of this great information! I’m still on the fence between Wix and Squarespace. I am a coach and I am looking to build a simple and fun site that allows me talk about my services, schedule consultations, and send out my newsletter. Which do you think is better for doing this? Also, if I get a free account or do a test trail, can I my domain name that is registered separately, if I decide to go with another web building service? Many thanks in advance for your help.

    • Jeremy
      #

      Hey Gigi,

      Based on what you’re looking for, Wix is a good choice.

      They have booking tools (Wix Booking) where you can accept bookings and have your customers pay after they book an appointment with you. The booking tool will notify and remind your customers of their upcoming appointments.

      You can also send out newsletters with Wix Shoutout.

      The key benefit is that these tools are fully integrated into Wix’s system so you don’t have to bolt on other “external” tools.

      With Squarespace, you will have to use external booking and newsletter tools. It’s achievable, but I usually prefer to have all the tools fully integrated and managed by one service provider, due to lower chances or errors.

      For instance, if the booking tool from Wix malfunctions, they will fix it for you while ensuring it works properly across your Wix website.

      If the external booking tool that you integrate with Squarespace breaks, then you have to get the tool provider and Squarepace to check if it’s a Squarepace issue, or if it’s the tool’s issue.

      Jeremy

  128. #

    Thanks for your review, it is really useful. I am looking at redoing my existing website on WIX or Squarespace.

    Currently it is on a Go Daddy website builder template and I have never been happy with the appearance. I tried WordPress, but got really frustrated trying to figure it out, while trying to do actual paying work with my freelance business.

    Anyway, I am looking for a site that looks great using a pre-existing template. I also want it to look decent on mobile devices and have the ability to link to existing social media sites for the business. I also publish one blog post every week, but other than that rarely edit content. Simplicity is the big thing for me.

    I also like the ability to transfer my Domain from Go Daddy to the site that hosts my website, so I can manage it all with one company. Do you think WIX would meet my needs the best?

    • Jeremy
      #

      Hey Dave,

      I think both Wix and Squarespace will work for you.

      One thing you should consider is that Squarespace’s templates are all mobile responsive so once you create your content there isn’t much you need to do for the mobile version of your website.

      Wix has a dedicated mobile editor, which gives you a bit more flexibility as you can hide certain content to give your mobile interface a bit of a unique look. Obviously the drawback is that you need to spend a little bit more time for this added flexibility.

      We have more discussions about that in our mobile interface / editor guide.

      so it all comes down to which one you prefer. Have you considered signing up to free / trial accounts to get some hands on experience with using them? That’s the best way to know which website builder you prefer to work with.

      As for transferring your domain name, you can do that with both Wix and Squarespace. Or, you can keep your domain name at GoDaddy and just connect it to your website. Wix and Squarepace have tutorials on how to do that.

      There are pros and cons about keeping your domain name at the domain name registrar (GoDaddy) or transferring it to the website builder. We have a domain name guide here that goes over this discussion in detail.

      Jeremy

      • #

        I work on a friend’s Squarespace site and have a WIX site of my own. I find WIX easier much easier with more options. Squarespace does allow you to try out and change templates very easily. But I think WIX has better templates.

        • Jeremy
          #

          Thanks for your feedback and adding to this discussion, Debra.

          Jeremy

  129. #

    Hi Jeremy. I am a teacher and I want to develop a website in WIX. I want to ask if what is the payment method in your website? Can I also do linking of documents from one department to another and for how many days trial period do you have?

    • Jeremy
      #

      Hey Jhonalyn,

      If you want to upgrade to one of Wix’s premium plans, they accept all major credit cards.

      They offer you a free plan and there is no time limit to how long you can use it for. So you can stay on their free plan for as long as you want to.

      Of course, you get more web building features and also the ability to connect your own website address domain name to your website, if you upgrade.

      You can definitely link your content on one page to other pages, or even to other websites.

      Hope this helps!

      Jeremy

      PS: just to clarify, we’re not Wix. So you’ll not be paying us if you want to upgrade. You’ll be paying Wix directly.

  130. #

    How can you have Wix as the best rated website builder when your comparison indicates they don’t offer responsive templates – and over 50% of browsing is now done online using a mobile device.

    Who has the time to edit seperate mobile sites?

    i.e. responsive templates are no longer optional – they are ESSENTIAL !!!

    I spotted a few other smaller issues with the your Wix review (e.g. Wix has apps – so does Weebly!)

    Do you not think the time has come to review your Wix review?

    • Jeremy
      #

      Mama,

      The important part is that Wix’s sites are mobile friendly. In our own view, just because a website is not mobile responsive, doesn’t mean it’s not mobile friendly, and doesn’t mean it’s bad.

      If you prefer a website that is responsive, Weebly or Squarespace might work better for you. But having a separate mobile editor has its own advantages as discussed in our mobile editor guide here. For instance, with Wix, you can hide certain content on your mobile interface to create unique mobile experiences for visitors.

      Also, you can insert tabs where someone can click on say a phone tab and call the business. Mobile responsive sites don’t offer this, as they pretty much just re-align your content into a vertical column.

      So pros and cons, and in our own view, responsiveness doesn’t automatically equal better. It all depends on what one is looking for.

      As for Weebly apps, we did highlight those features in our Weebly review and throughout our discussions.

      Thanks,

      Jeremy

  131. #

    would you recommend buying domain name at wix or just go to godaddy or namecheap?

    • Jeremy
      #

      Hey Tin,

      Each method has its own pros and cons. We have a much more in-depth discussion about domain names in our guide here.

      Jeremy

    • #

      Wix does not support email forwarding, so we are using a domain registered with another inexpensive firm that does support email forwarding. That allows us to use email addresses like jsmith@mydomain. com instead of jsmith233@gmail. com. That protects us from revealing our real email addresses on the website.

      Also, Wix does not support privacy for domain registrations. The firm we use (NameSilo.com) does both privacy and free email forwarding for 100 email address for less than $11/year.

      • Jeremy
        #

        Hey Jim,

        If you want to use Wix to hold your domain name, they do offer private registration for $9.90 per year – which is pretty average in terms of pricing.

        You’re right in that Wix doesn’t have the best email features, that’s why they partnered with Google Business Apps so users can create their own custom domain name email addresses. We use Google Business Apps email ourselves as we like the user interface and reliability (just like using Gmail), but it does cost about $4 per month per custom email address.

        Jeremy

  132. #

    Hi Jeremy. I am interested in blogging. I have read numerous articles that blogging is great with wix. My questions is, if my blogging shoots off into this successful career will Wix still live up to it’s high star rating? I have seen what Wix can do and so far it’s super easy and I love it. I just want to make sure becoming a beauty blogger, It can take care of me!

    • Jeremy
      #

      Hello Jasmine,

      I suppose it really depends on what you mean by “success”. But generally speaking, I think if you want to build a career with blogging, I’d suggest you consider using something like WordPress – which is probably the best and most flexible blogging platform today.

      I’m not saying Wix is bad at creating blog posts, but it won’t be as comprehensive as WordPress.

      WordPress has a lot of superior blogging tools which are excellent. But the drawback is that WordPress is not the most user-friendly platform for beginners. The learning curve is much steeper and it’s most helpful if you know how to code a little bit.

      We have a discussion comparing Wix to WordPress here, which will give you a sense of “other things” you need to consider before using WordPress. It’s a fantastic platform if you have the time, patience or budget (for hiring help), and you can be the judge if it will work for you.

      If you decide that you can work with WordPress, we have a guide on how to hire freelancers to help you out on various aspects of using WordPress.

      Hope this helps!

      Jeremy

  133. #

    hi i’m a newbie blogger and don’t have any idea at all in this world. so i would like to ask if i chose to change my platform and move my domain after a yr of using wix is that possible with wix? and then once i did can i start changing templates too? sorry if you find this question weird. (:

    -new blogger and has no idea at all in website making

    thank you

    • Jeremy
      #

      Hello Christine,

      No problem at all.

      Yes you can disconnect your domain name from Wix and reconnect it to another website builder. If that’s the flexibility you want, I’d suggest you purchase your domain name from a domain name registrar such as GoDaddy. Wix has tutorials on how you can connect the domain name to your Wix site.

      We have a beginners guide to domain names here which I think you’ll find helpful.

      As for changing templates, to be honest Wix is not the best at that. If you want to change templates, your existing website content will not be automatically transferred into the new template. We discussed that as one of the drawbacks above.

      If you want this flexibility, I’d suggest taking a look at Weebly (see our review of Weebly here). They’re very user-friendly and should suit you well.

      Also, have a look at our Road Map and website building FAQ. I think you’ll find these helpful to at least answer some common questions you might have as you begin your website building journey!

      Jeremy

  134. #

    I’m a complete novice at web design. Making reasonable progress with WIX. But I’d like to have a completed, good design – which at my current rate of progress is far more time than I have to spend. Any sources for developers who are willing to work with WIX. The developers listed on the WIX site have yet to respond to a reasonably clear project description. Thanks

    • Jeremy
      #

      Hi Bruce,

      I don’t know of any freelancers that works well with Wix. We have a guide here on how to hire freelancers and where to look for them. This might be helpful to you.

      Jeremy

    • #

      Hey there Bruce,

      I just stumbled upon your comment by accident and imagine you probably had your website built already, but in case you still need assistance, I’d be happy to help!

      I primarily design sites on Wix and love doing it, and I can also help you with setting up your basic SEO correctly. You can find me at ‘www.emagedesign.com ! Let’s chat!

    • #

      I primarily design sites on Wix, and I think it is a great, easy-to-use and very versatile tool.
      It upsets me though, how much bad rap Wix is still getting. It’s great to see a well-written, objective analysis!

      It feels like I’m swimming upstream when I have to go up against all those rumours.

      Thanks again for this great summary! *big-ass-digital-high-five*

  135. #

    What if I already have a domain name? Can I use it?

    • Jeremy
      #

      Hi Darryl,

      Is – absolutely. You can connect your own domain name from your domain name registrar to your Wix website. Wix’s help center will have tutorials on how to do that.

      However, you will have to upgrade to at least one of their paid plans before you can connect your own domain name.

      Jeremy

  136. #

    Jeremy thank you for this amazing review.

    Do you have any codes for discounts, I’m about to register, if not I’ll make sure to use the link you provided.

    Thanks

    • Jeremy
      #

      Hi Oscar,

      We do! You can sign up to our Top 8 Tools Guide in the sign up box just above the commenting section. You’ll get a coupon in a few days sent to you.

      At the mean time, you can sign up to a new Wix account and just playing around with it, just to make sure you enjoy working with this website builder.

      Jeremy

  137. #

    There is a lot about Wix that is not right, I have had a professional web designer try to verify my website in webmaster tools and was not able to. they tried metatag and dns for subdomains and were not able to verify the website you cannot issue a ticket unless you are paying for a plan with wix. Who is going to pay for a plan if they cannot verify there website.I have tried to contact wix but had no reply I am not impressed, what is said in reviews and what happens when you use them are two different things. There are a lot of people saying they cannot verify there websites I am not the only one.

    • Jeremy
      #

      Hi G,

      Thanks for your comment. While Wix allows you to build and publish your website for free, there are certain features that you won’t have access to unless you upgrade.

      At the end of the day, all these website builders are businesses and need to generate income in order to support their technology, infrastructure, and the people that work there.

      Having said that, I’m personally of the position that asking users to upgrade to a paid plan in order to have full access to their features, is a fair request.

      Other website builders, such as Weebly, also won’t allow your site to be indexed by search engines until you upgrade to a plan. With Squarespace, you have to upgrade after a 14 day trial period.

      So in a way, this is just an industry practice. As the saying goes, “there’s no such thing as a free lunch” does hold true here.

      But once you upgrade to a paid plan, I’m confident that you’ll be quite pleased with their tools and services.

      Jeremy

  138. #

    HI Jeremy.

    Thanks for your in depth analysis and for contributing to the Q&A. I’m intrigued with Wix but sitting on the fence. I’m not afraid to code, but I like the ease of getting a website up and running with Wix.

    One thing I want to ask about…is there any apps that would facilitate crowdfund through a Wix website? Limited, traditional payment options is a reason I’m not committing to Wix.

    Thanks, and keep up the great work!

    • Jeremy
      #

      Hi Marc,

      Wix’s App Market does offer an app called “Get Funding”, which is free for you to use. It enables you to collection donations from your website visitors who want to support your projects.

      Just visit their App Market, and search for “crowd funding” and it should should appear!

      I never knew Wix offered this option until I searched. Pretty awesome!

      Jeremy

  139. #

    Anyone wanting to build a mobile site with Wix, please be aware you cannot edit beyond resizing or hiding objects or texts. This means you are incredibly limited in what you have available to you to make a great looking mobile site. Also, what it looks like on your desktop (font etc.) doesn’t always look great on the mobile site. Sometimes it’s even unrecognizable. It’s very frustrating. We are going to get a developer to mirror exactly what we created and close our wix account before we go live. It’s been a very frustrating experience with the mobile site.

    • Jeremy
      #

      Hi Sarah,

      Most (if not all) drag and drop website builders don’t have a comprehensive mobile editor where you can customize your mobile site. If you want something customizable to reflect exactly what you have in mind, I think you’re on the right track to hire a developer to custom build your mobile site.

      The benefit of using Wix’s mobile editor is that you can do some minor customization to your mobile site, such as hiding certain content. Most other website builders such as Squarespace or Weebly don’t have this feature. Instead, they offer you a mobile responsive set up where all your website content will show up on your mobile interface without the ability to edit the mobile site separately.

      We have more discussion comparing various mobile readiness of website builders here.

      If you’re interested in website builders that offer mobile responsive sites, we have a guide here that will provide you with some options.

      Jeremy

  140. #

    I want to put together a design portfolio in Wix for only showing to potential employers during job hunting. Can I make it so that the content will not be searchable, but only people that have the website address can find the site? If I want to, would I be able to delete the site from the Web after I find a job? Would I be able to put the Wix site back up again later if I wanted, without redoing it?

    Which plan would you recommend? The Unlimited Plan (unlimited bandwidth and 10GB storage) or the Combo plan (2GB bandwidth and 3GB storage)? The ad vouchers or apps from the unlimited plan don’t matter to me. I only want a professional simple site for occasional use.

    Regarding domains, would it be better to get the domain address through Wix or get it from someplace else and then connect it to my Wix site? Does it matter where you buy the domain?

    If I decide later that I want to design another site with a different web builder, or even learn to code my own site, could I delete my Wix site, and use the domain for a different site? Or would it be better to not have the domain with Wix if I’m thinking I may use a different host later?

    Thanks for any advice!!

    • Jeremy
      #

      Hello Kat,

      1) Yes – you can hide your website from search engines. This function is available in the SEO section within your Wix editor. People can still access your site, if they have your website address.

      2) You can’t unpublish and republish a Wix site. But what you can do, is password protect your website so even if someone happens to have your website address, they won’t be able to view it unless they have a password.

      3) You can always start with a lower plan, then work your way up. You can save some money this way.

      4) We have a more in-depth guide on domain names here which will go over the pros and cons.

      5) Yes, you can delete your Wix site any time you want to. You can re-connect your domain name to another website. Our domain names guide I referenced above will cover all these discussions!

      Jeremy

  141. #

    Hi,

    i want to get a template with an inquiry form. The inquiry form doesn’t have to be very advanced, just name, contact details and a box with the nature of the inquiry. Is there any templates you would recommend? This is for a translation company.

    Kind regards,
    Robert

  142. #

    Hi Jeremy

    So I created a free webpage. I also bought the .com name for 1 year. Now how do I link the created free site to my (band name .com ) ???

    Do I have to upgrade that from the free created site in order to link it to my (band name.com) ?

    I thought that if I bought my domain name for 1 year that I would be able to use the . com.

    Help???

    • Jeremy
      #

      Hello Marcel,

      To connect your own domain name to your Wix site, you’ll have to upgrade to at least their “Connect Domain” plan. It’s outlined on their pricing page here.

      Jeremy

  143. #

    Wix is amazing! It has helped me make my dreams a reality! With all the support, apps, and web page designs, they are helping entrepreneurs make it and today’s market. I would not choose any other site to make my dreams come true of owning my own family business.

    Thank you Wix!

    Koraz

    • Jeremy
      #

      Thanks for sharing your experiences with us, Koraz! Glad Wix worked out for you.

      Jeremy

  144. #

    Can I have links to other sites and youtube with Wix?

    • Jeremy
      #

      Hi Andy,

      Yes for sure you can. With a Wix website, you can link out to other websites and also embed YouTube videos on any of your pages.

      Jeremy

  145. #

    I need to create a website for my Granite Business. Is it possible to create an website, when i checked i dint got any design for the granite business. Can u help me out .

    • Jeremy
      #

      Hey Ashwini,

      I haven’t seen a design template that caters specifically to a granite business yet. Perhaps try looking for a general business design, then replace the images and content with your own products and descriptions.

      I’d think that the web design you need can be inter-changeable with other businesses (such as furniture / home decor). You probably just need to insert the granite images you’d like to promote, with accompanying descriptions, contact page, etc.

      If you need a bit more tips on how to pick a design for your business, take a look at this article.

      Jeremy

  146. #

    Hi Jeremy,
    This is a great review! I don’t know how to code, so I really want to use Wix to create a business website for my mom’s practice.

    You mentioned that Wix is partnered with Google Apps….Well, she already has a domain (hosted with TriggerBox), and we used that domain to set up Google Apps for Business, because we needed several email addresses. We’ve been using Google Apps for a couple of months now. How do we go about creating our Wix website using our own domain?

    I saw in another reply you said that the domain has to be hosted by Wix…but what about existing domains being used in Google Apps? Since they’re partnered, surely there must be a way for existing Google Apps clients to use Wix…?

    Your advice would be greatly appreciated!
    Daniella

    • Jeremy
      #

      Hi Daniella,

      It’s not necessary for your domain name to be hosted by Wix. You can keep it at your other domain name registrar if you want to, and just connect it from there to your Wix website.

      If you visit Wix’s support portal and type in “connecting domains”, you’ll see numerous help articles to show you how to connect your domain name from “outside” of Wix to your website.

      We also have a domain name guide that will explain this in a little bit more depth.

      Hope this helps!

      Jeremy

  147. #

    ‘ve been building websites at Wix for years and am happy with it, however, the owner of business of one of my sites wants e-commerce (not just Paypal) and Wix doesn’t support a secure check-out option at this time. Without rebuilding the site on a new platform just to have e-commerce, is there another alternative?
    I was told that although I can try dropping in an HTML code, there was no absolute that it would work and if something went wrong there’s be no one to help me.
    All I can think of is to (or have someone) build an e-commerce check-out site, including shipping and tax, that I can link from the current site.
    The product being sold is roughly 200 different loose teas to be sold in 4 oz. portions or more.
    Thank you for your advice.
    Sarah

    • Jeremy
      #

      Hi Sarah,

      Wix offers the ability to integrate a variety of different payment processors in addition to PayPal (such as Stripe, Authorize.net, etc). All of them should be secure on the check out payment page.

      If you really don’t want to use them, you can consider adding a Shopify Buy Button into your Wix website. Basically, it’s a code that you can drop into your Wix site and you can take advantage of Shopify’s ecommerce capabilities. We have more details about that here.

      Shopify is probably one of the best hosted ecommerce website builders in the market today. So leveraging their Buy Button function will add more ecommerce focused capabilities to your website.

      Jeremy

  148. #

    hi jeremy,
    Can we add Google Adsense and generate some money from websites created in wix?

    • Jeremy
      #

      Hello Imran,

      Yes. In their App Store, you can add a Google Adsense App to your Wix website. Just search for “Adsense”.

      Jeremy

  149. #

    Would i actually be able to sell from my website? I haven’t seen any indo about that

    • Jeremy
      #

      Hey Kim,

      Yes – you can definitely sell products from your Wix website. You do have to sign up to their ecommerce plan.

      Take a look at this detailed discussion about their ecommerce tools.

      Hope this helps!

      Jeremy

  150. #

    Jeremy, thanks for sharing your expertise. Any idea on how easily interchangeable the templates are on WIX, and if there’s any workaround to implement a statistics feature? Thanks again.

    • Jeremy
      #

      Hi Ron,

      One of the drawbacks of using Wix is that you can’t change templates once you’ve picked your first one. The main reason, I think, is that they are a “pure” drag and drop website builder, so you can literally customize your design layout to your hearts content. The ability to do that, also means the template doesn’t have much / any limitations in terms of layout. As a result of a lack of structure, this means that you won’t be able to switch between different templates.

      The good thing is, if you want to make big changes to your design, Wix enables you to do that with their drag and drop interface.

      Jeremy

  151. #

    Such a great review! I am still a little torn between Wix and Weebly. I’ve been using Weebly for five years in my classroom but I am starting a tutoring company and am thinking about switching to Wix. What I really want to be able to do is have some unique features that dont cost me an arm and a leg to add. For example I want people to be able to purchase a tutoring package and make an appointment online. I also want them to be able to have their own login where content they have purchased from the website can be accessed. Can either of these do what I am describing?

    Thanks!

    • Jeremy
      #

      Thanks Danielle!

      Wix can deliver what you’re looking for, but you might have to piece together a few functions.

      Wix Bookings can help you schedule tutorial appointments online, and take payment for those appointments.

      You can also set up a membership gateway on your Wix website. The appointment booking function isn’t integrated with the membership function – meaning when someone pays for an appointment with you, you’ll have to either manually add the person as a member of your website, or you have to provide them with details on how to join as a member.

      Since after they pay for the appointment, you’ll have your customers’ contact details, you can use Wix Shoutout to send them information on how to sign up as members to access certain “locked” pages that you reserve only for your members. That might work!

      Jeremy

  152. #

    Hi. I was wondering, if I sign up for a monthly plan on Wix will they give me my own domain or does that have to be purchased separately? Or is it only available with their yearly plans?

    • Jeremy
      #

      Hello Abbie,

      To get 1 year of free domain, you’ll need to sign up to Wix’s annual plan.

      If you sign up to their monthly plan, you can purchase the domain name separately, either through Wix or through another domain name registrar such as GoDaddy.

      There are pros and cons to purchasing a domain name directly through the website builder (such as Wix) or through a domain name registrar. We have more discussion about that in our domain name guide here.

      Hope this helps!

      Jeremy

  153. #

    Jeremy–Great article (as always)!

    Now, please don’t cringe: I have an old but busy site hosted on Trellix with shopping cart code I created using eMals, but, it is very outdated in today’s Google-run world.

    I was looking at updating to their new Zeeblio sitebuilder, but, it appears to be DOA. SO, Wix seems like a great place to start. I am assuming all my old HTML code blocks can be copied into Wix’s sitebuilder–so the move won’t be so painful?
    Jackie of JackieSoap.com

    • Jeremy
      #

      Hi Jackie,

      I’m not familiar with Zeeblio, so I won’t have any constructive insights to share.

      In regards to your question, Wix actually doesn’t allow you to edit the website’s HTML or CSS codes. I think that 99% of Wix users won’t know how to code anyway.

      But they do allow you to add HTML snippets in your Wix site, if you are adding external widgets. For example, if you found a non-Wix tool that you’d like to add, and the tool gives you HTML embed codes, then you can insert it into your Wix site.

      So there is a distinct difference here. You cannot edit the actual HTML / CSS codes of your Wix website. But you can add external HTML codes.

      But before adding codes from another tool, you should check out Wix’s App Market. This market has a lot of non-core Wix tools that you can bolt on to your website. The benefit of these Apps is that they are configured to work properly with Wix. If you use an external widget’s codes that are not configured to work directly with Wix, there is a risk that the codes may not work (perfectly).

      If you need access to edit the HTML and CSS codes of your website (assuming you want to just copy and paste codes from your current website), then take a look at Weebly (our review here).

      They do allow you to edit the website’s HTML / CSS codes. But you need to be a bit pretty comfortable with codes, as you will have to make modifications to “adapt” your current codes into Weebly’s code framework. But it is definitely possible.

      Hope this helps!

      Jeremy

      • #

        Thanks Jeremy! I am in the 99% who don’t know code, so, yes the ability to just add the code from my previous shopping cart (e-mals) if fantastic. I can use their “pretty” templates to update the look and feel of my site, but, I can still use e-mals for the buy buttons I have already “coded” and Square to process the order. That will work just fine. And, I have FIVE days to copy everything as my Trellix/Lycos site renews then. Got to get to work! Thanks again!

  154. #

    I just want to ask, how much bandwidth traffic could wix support in their unlit plan.
    Meaning, that it could handle million of visits at the same time without the website to stop ??

    • Jeremy
      #

      Hello Roger,

      If you’re anticipating a lot of traffic and are concerned about bandwidth, Wix’s Unlimited Plan might be more appropriate for you.

      But generally speaking, if you are anticipating millions of visitors on your site all at the same time, you’ll probably need dedicated servers that can cost you thousands and thousands of dollars per month with a custom built site. I’m not even sure if New York Times get millions of visitors on their site all at the same time!

      Jeremy

  155. #

    Fantastic article Jeremy. I have begun to play around with Wix to see if this is something I can actually do before upgrading to a premium account and so far so good.

    I do have one question for you. I have an account with Bluehost that expires at the end of March. I also have my personal domain name with them. I told them I wouldn’t be renewing with them(long,ugly story about an epic fail with WordPress). Can I move my personal domain name to Wix at the end of March or is there a waiting period?

    Thank you, and keep up the awesome work you do!

    Ron

    • Jeremy
      #

      Hi Ron,

      Thanks for your feedback.

      Regarding your domain name, you can keep it with Bluehost and connect it directly to your Wix website. That would be the easiest way to proceed, and you really don’t have to deal with Bluehost at all after you have it connected (which is pretty straightforward and Wix’s support center has documentation on how to do that).

      If you really want to terminate your relationship with Bluehost, you have 2 options:

      1) You can migrate / transfer your domain name to Wix. In their support center, search for “transfer domain name” and you’ll find the documentation on how to do that.

      2) You can migrate / transfer your domain name to a domain name registrar such as GoDaddy, then connect it to your Wix site from there. There are certain benefits of this approach, which we’ve highlighted in our FAQ page here.

      One thing to be aware of, is that you need to own the domain name for more than 60 days before you can transfer it out of a domain name registrar (Bluehost in your case) into another registrar.

      So if you’ve owned your domain name for less than 60 days, then my first recommendation will work (keep using Bluehost and connect your domain name from Bluehost to Wix).

      Jeremy

  156. #

    I’ve had a website hosted on GoDaddy for years but have always designed it through iWeb. Now that that’s no longer an option, I’d like to find an alternative. Wix.com looks great – but wondering if if I would still leave my site hosted on GoDaddy and use Wix.com as a designer? Advantages of moving it when my email is also hosted by GoDaddy? Thoughts?

    • Jeremy
      #

      Hey Sherry,

      You won’t be able to do that. Wix is a fully hosted solution, meaning that they provide all the infrastructure to power your website.

      If you use Wix to build / design a website, it has to be hosted on Wix’s servers. They include this service for you as part of their packages.

      So if you want to use Wix, you no longer have to use GoDaddy’s hosting service, which will also save you some money.

      I haven’t used GoDaddy’s email services before, but if you like it, you can definitely keep using it.

      Wix has partnered up with Google Business App, which allows you to create a custom email address while manage your inbox using Google’s Gmail interface (which I quite like). It’s about $5 per month to use this email service from Google.

      One thing to think about, is if you move your email services from GoDaddy to Google, then you will lose your email history. So if you have a long email history and want to keep it, then you might want to consider staying with GoDaddy. But if you really prefer the Gmail user interface, then you have the option to change.

      Hope this helps!

      Jeremy

  157. #

    Hi,

    I’m having a hard time deciding between Wix and Squarespace. From the SEO and back end perspective, it seems SS might be better…? Your review of SS indicates it offers automatic sitemapping and analytics, as well better URL customization. Does this mean Wix doesn’t offer these things/how do I go about doing these things with Wix and how much more time and cost will it take?

    Another question I have is the effect, if any, of Wix’s apparently better mobile builder. It looks like you can better get your phone number and location on a Wix Mobile site, whereas SS limits your mobile site to basically a shrunk-down version of your desktop site.

    • Jeremy
      #

      Hey Cody,

      Wix doesn’t have the ability for you to edit the URL structure, so if that’s important for you, Squarespace does offer this (as you know).

      But Wix has the other functions and is Google search engine friendly (we discuss more about this in the SEO section above).

      If you want more of our thoughts on SEO and website builders in general, take a look at our FAQ page for more.

      As for mobile builders, you’re right in that Wix offers a dedicated mobile editor so you can make customizations to your mobile user interface. This way, you can place your content strategically, whereas with Squarespace, you won’t have the luxury of modifying the placement of your content.

      The drawback of the Wix mobile editor is that it is a bit more work to edit your site for mobile devices. But if you want to have more control over this, Wix is the better way forward.

      We have more discussions about that on this page here.

      Jeremy

  158. #

    Another Con:

    You can’t pay for your Premium Plan without the use of a creditcard or a debitcard.

    They don’t support the most common alternative payment methods, such as standard banktransfer or PayPal.
    It’s not that users don’t request other methods of payments (145.000 results on Google alone mention this request), but Wix simply will not bow.

    It is a great website builder, it really is, and it’s worth the money. But if you don’t have or want to use a creditcard, you’re stuck with the lousy free version.

    • Jeremy
      #

      Hi Bob,

      Thanks for your comment. I suspect the main reason is that PayPal transaction fees are typically much higher than other payment processors. So when you are processing up to 1.8 million payments from paying customers (that’s about how many paid subscribers they have right now), the fees can really add up!

      I’m sure Wix has a logical business reasons for not accepting PayPal. Off the top of my head, I think only Weebly accepts PayPal payments.

      In any case, I also suspect that majority of people will have payment options other than PayPal. But of course, I do agree with you that having the option of paying via PayPal would be extra nice.

      Jeremy

  159. #

    Hi Jeremy,

    Thank you for this very thorough review of Wix. I am building my first website and have started with bluehost and WordPress but have come up against some frustrating things. So I am considering switching to Wix because it looks way more user friendly. Thankfully I am still in the time period where I can get a refund from bluehost if I indeed do decide to switch.

    Thanks again!

    • Jeremy
      #

      Hey Sarah,

      Definitely give Wix a try. WordPress has a lot of flexibility but you definitely need to be pretty technical (such as knowing how to code) to become proficient with it.

      Perhaps Wix will be a good match for you, and you can sign up for a free account to give it a try at the mean time!

      Jeremy

  160. #

    I had someone build me a Wix site and now I need to know how to optimize (SEO) and actually be found when key words for my industry are searched. I have been told that this is not an easy feat with Wix, please advise.

    • Jeremy
      #

      Hi Kim,

      This is a common question. Please refer to our FAQ page, and we do provide some of our thoughts on SEO there.

      Jeremy

  161. #

    Hi! Your reviews and Q&A’s are very helpful. I just wanted some clarification. Say I chose the unlimited or ecommerce plan on wix for a business would I have to pay the $18 per month for shoppify in addition to my monthly payment for wix?

    • Jeremy
      #

      Hello Paulette,

      Wix doesn’t use Shopify to power its ecommerce features. Shopify is a complete different platform and you can see more discussions about Shopify here.

      I’d suggest you test out both platforms to see which one you like best. But if you want a very advanced store builder, Shopify will be the better choice.

      But if you don’t plan on creating an advanced store, Wix has all the basic tools you need to create a good, functional store.

      You can also check out this short quiz to see which one is more suitable for you. It’ll give you a starting point and you can narrow things down after.

      Jeremy

  162. #

    Hi Jeremy,
    So, I just became a Realtor and now am in need of a domain, website, CRM etc. I have not purchased a domain yet. I was going to get one from GoDaddy, but if I had WIX for my website, I can also get my domain from them. Is that a benefit. Also, how will my IXACT CRM work with WIX website, or is it totally different as far as marketing to my contacts?

    Thanks,

    • Jeremy
      #

      Hi Mike,

      There are pros and cons with getting a domain name from Wix. We have a domain name guide that will discuss what to watch out for.

      If you end up getting one from GoDaddy, you can connect it to Wix – no problem at all.

      In terms of the real estate related software, I’m not entirely how to integrate that with Wix, as I’m not familiar with the software. You’ll probably have to ask the software provider as to how they recommend users integrate their tool with a website.

      Generally speaking, the HTML Code tool from Wix is how people insert external widgets into their Wix site. So perhaps that’s how IXACT will work too.

      Jeremy

  163. #

    Hi Jeremy,
    Thank you for this article. I do have some questions though. I’ve been using blogspot.com for 5 years and I get bored with what they have (design, template, organizing the pictures, and stuff). I want to try to have a website or you know .. something with a real domain, not bla bla.blogspot.com or bla bla.wordspress.com, you know what I mean. LOL.
    Is Wix a good stuff for me to start? Also, I don’t want to pay a lot (for the domain or hosting, or stuff that I have no idea) since I’m not using it as a business. I do not own any business.
    And can I put AdSense on Wix?
    Please advise haha. I need your ideas. Lol : )

    Thanks a lot.
    Dee.

    • Jeremy
      #

      Hey Dee-Chand,

      Wix is a good website builder and it’s easy to use. Best way to see for yourself is to sign up for a free account and test them out.

      However, if you want to have your own domain name, you’ll need to upgrade to at least their Connect Domain plan. But just note that even with this (lowest) plan, they will still display an ad on your site. So if you want to be completely ad free, then subscribe to at least their Combo plan.

      Again, you don’t have a time limit to test them out, so only upgrade if you are happy with what you see.

      If you sign up to their annual Combo plan (or higher), they give you a free domain name for 1 year. Take a look at our Beginners Guide to Domain Names as we go over a lot of the basics, and what to watch out for in that guide.

      Yes – you can insert Google Adsense into a Wix site.

      Hope this helps!

      Jeremy

  164. #

    hi jeremy

    i’m looking to start an online handyman service in my city (in africa) but skeptical about using wix or any website builder because i dont know how well these platforms will be be able to manage the services- from online booking/customer request to payments etc. Basically i just need to know if wix can host an online handyman service ‘properly’, kind regards.

    • Jeremy
      #

      Hello Mide,

      Wix should work fine. You can always sign up and test them out yourself, before upgrading to a paid plan. There is no time limit on how long you can test them out for free, so upgrade when you feel comfortable.

      Wix has a “Wix Bookings” app in their App Market that can work well for you. So people can schedule an appointment and pay right away through your website.

      hope this helps!

      Jeremy

  165. #

    Thank you for all this info. Are there any website builders that I can use with a iPad?

    • Jeremy
      #

      Yes. Check out Weebly or Jimdo. Both will allow you to build websites on your iPad.

      Jeremy

  166. #

    i have to say i am now happy with the wix support, they have redeemed themselves. In the beginning it was a roller coaster ride where i was unable to access my page editor. Once i finally connected with them the support was good. What was suppose to be a question mark of how long it would take to get my new editor,i was sent a new editor the next day and it works! if you are having serious issues my recommendation would be to open a ticket but schedule a phone support session

  167. #

    i have been with wix for approx. 3 years now and never had an issue with the service or the software to build the website. However with their implementation of the new editor i cannot edit my website , it just hangs at launching. i finally got an appointment with phone support after going in circles with the online support and it seems the new editor doesnt work with satellite users. the resolution i received was to find a place that had a lan line to edit my website…. huh??? they have nor could give me an estimate on when this issue would be fixed. Unfortunately i have not had access to my website for much of dec and january 2016. I like the website builder wix offers however why am i paying for a service i am not receiving. I believe this is a big deal and realistically i need to access my page so it looks like i will be forced to switch…i would prefer not to this is why i am waiting to see if they make progress on this issue. for all those who are satellite users before signing up make sure this issue has been dealt with .. thank you karen

    • Jeremy
      #

      Hey Karen,

      Glad Wix resolved the issue quickly based on your other comment above.

      Also great to hear that you’ve been with Wix for over 3 years! They’ve really come a long way in adding more and more (easy to use) features to their editor. I quite enjoy watching them grow as a website builder!

      Jeremy

  168. #

    Your articles are so helpful! Thanks! I’ll be clicking on some of your links because of it.

    My question is this, can I put my own Google adsense code and Amazon affiliate links on Wix? And can I put a mail chimp email sign up box/code on Wix like I did on Weebly?

    Thinking of switching over to Wix (I’ve been using Weebly for 5 years now) because Weeblys templates are getting MORE boring and utilitarian looking and they are giving us less choice now for templates than they had in the past.

    • Jeremy
      #

      Hello Lori,

      Yes you can definitely insert those into your Wix website. Google Adsense and Mailchimp can be added to your Wix site by using their Apps (found in Wix’s App Market).

      For Amazon affiliate links, you just have to get the links from Amazon and embed them into your content in your website – so when people click on your text or images, the links will lead them to Amazon.

      Hope this helps!

      Jeremy

  169. #

    Thanks for your brilliant reviews and information they have really saved me a lot of time and headaches. Thanks to your advice I am trying out Wix to build my new site.

    QUESTION1: You mention it has an ability to build a HTML5 or Flash Website. I would prefer a HTML5 because I ‘believe’ that the SEO is better and that also some devices cannot handle flash based sites (although I may have misunderstood this!).

    How would I know which site I am building though? I have started with this “Curriculum Vitae” template, would this be HTML5? http://www.wix.com/website-template/view/html/796#
    Or is it not the template that determines this factor but the elements within it such as a slideshow style image?

    QUESTION2: One of the ‘cons’ mentioned against Wix is “No E-mail Integration”.
    I already have a domain name and email addresses setup. I understand I can point my domain name to this new website once I have set it up and upgraded my plan, but if I already have email addresses I presume these can function correctly with the forms etc and that the “No email integration” just means its not possible to setup new email addresses within their hosting option?

    Thanks in advance for your help.

    Lisa

    • Jeremy
      #

      Hi Lisa,

      I actually don’t even think Wix has any more flash based templates. Many years ago, Wix used to be flash based, but they’ve since moved towards HTML5.

      If you already have a domain name and an email set up, you can just connect your domain name to your Wix site and your email will still work independently (as it is not hosted by Wix). When you set up your contact form, they will ask for you to insert your email address.

      Just curious, where did you see my comment about “no email integration”? Wix doesn’t provide you with email services, but they’ve partnered up with Google Business Apps, making it easier for Wix users to subscribe to Google email services (for about $5 per month).

      Jeremy

      • #

        Hi Jeremy

        Thanks so much for the fast reply, that sounds reassuring. I am not sure where I saw the bit about email integration to be honest, I have been reading through this review, all the Q&As, the comparisons with SquareSpace, the e-commerce link and ‘other expert opinions’.
        I’m really pleased with the way my Wix site is going so far (although I have not got too far yet!) it all seems really easy to use so far.

        Regards
        Lisa

  170. #

    Hi Jeremy,
    Hope you are doing well…!

    Wix website is Static or Dynamic?
    Any option to change wix hosting server to my own server?
    Any additional / hidden cost i may pay after i purchase any plan, ??

    • Jeremy
      #

      Hello Jinso,

      Could you clarify what you mean by static or dynamic?

      If you’re wondering if the website is mobile responsive, then the answer is no. However, they do offer you a dedicated mobile editor so you can edit the mobile version of your Wix website. We have more discussion about that here.

      Wix provides all the hosting service for your website, so you don’t need your own servers. But if you’re asking if you have the option to build a site with Wix, then export it to your own server, then the answer is no.

      If that is very important to you, take a look at Weebly. You an export all the raw codes out of Weebly and into your own hosting service. However, you should be aware that once the codes are out of Weebly, you no longer can use their drag and drop platform. Any changes you make will have to be done in the codes.

      There are no hidden costs. You only pay a monthly fee!

      Hope this helps

      Jeremy

  171. #

    Hi
    I have a website already, designed in Dreamweaver. I am using a “walk on stage” video of myself as a welcome and the only videoformat that supports transparent background from a green screen is flash. I noticed that flash is a possible object in wix, but my question is, as mobile devices cant show flash content, is there a way to turn off this flashvideo when a mobile device is used in wix?

    Regards
    Niklas Elliot

    • Jeremy
      #

      Hello Niklas,

      Wix’s mobile editor does allow you to customize the mobile layout. So you can choose to hide or display certain elements as you wish.

      We have a discussion article about their mobile editor here.

      Jeremy

  172. #

    Thank you for the article! Although I haven’t read it yet, I want to jump ahead and ask for an advise. As a graphic designer but a novice in web design I played around with WIX and it seems to be too good to be true : )

    well, what I’m skeptical about is that will a client pay for a web-site he/she can *technically* build himself? Has anyone have an opinion on that?
    Thank you in advance…

    Now off to read the article : )

    Sharizat

    • Jeremy
      #

      Hello Sharizat,

      I think some clients will be willing to pay. Keep in mind that a lot of people are willing to pay for “time”. So if you can build something they like, they might pay for it because they don’t have to deal with it themselves.

      It’s the same as buying food outside as opposed to cooking at home. Cooking at home probably saves you a lot of money, but it does take time and is can be a pain especially if you’re busy with other things!

      Jeremy

  173. #

    I’m confused – I understand Wix is free to try for an unlimited time. But once you decide it’s for you then what are you paying for then? If I can customize it and publish it then aren’t I using it already for free? Is it that they will put it down at some point if you don’t sign up for a plan? or do you pay if you want certain features? It’s not clear in this article what you’re paying for ? What part of it is a “trial” if there’s no time limit to the trial??

    • Jeremy
      #

      Leslie,

      If you visit their pricing page, you’ll see what additional features you get access to if you sign up to one of their premium plans.

      Also, another big item to consider is that with their free plan, you can’t connect your own domain name to the website. So your website address will have the term “wix” in it.

      If you are okay with continuing with their free plan, then you can do that and there is no time limit to it. You can use it for as long as you want to.

      Jeremy

  174. #

    I just finished building a website for a client. This was a rebuild of a site originally in hand-coded “old” HTML. WIX works well for what it is but it has two nasty problems for me. First, it doesn’t do text wraps. If you need to wrap text around photo or graphic elements, you have to do it all manually. It’s time consuming and clunky at best. The second big problem, so big that I’m going to have to move this site to another service, is that it doesn’t allow a mobile device to see the desktop version like some competing services do. I didn’t know this at the start. Had I known I would not have used WIX.

    • Jeremy
      #

      Hi Charlie,

      Sorry to hear that the ability to view the desktop version of your website is an important consideration. For most folks in my own observations, just being able to display the mobile version of a website on mobile device is sufficient. It sounds like your client has some specific requirements.

      Take a look at Weebly (we have more discussions about them here). They also have a mobile editor and at the bottom of the website when people visit it on their mobile device, there is a link where the visitors can switch to displaying the desktop version on their mobile devices.

      However, Weebly has migrated to creating only responsive templates over the past year or so. So only older templates will have the feature you want.

      Just something to consider.

      Hope this helps!

      Jeremy

  175. #

    thanks for the useful article! I’m thinking of using Wix for my website. would it be possible to subscribe to the Wix basic plan (without online store) + install shopify app (available on Wix app market)?

    I like wix’s user-friendly features but have concerns about its e-commerce capability.

    • Jeremy
      #

      Yes you can do that. Using Shopify can significant expand your online store’s ecommerce capabilities. We also have a discussion about Shopify here if you haven’t seen it yet.

      Jeremy

  176. #

    Thanks for the review. Found it very helpful. Has Wix fitted the ecommerce issues you talked about?

    Thanks again. Really thought your video and written review was outstanding.

    • Jeremy
      #

      Hi Diann,

      Which ecommerce issues are you referring to? Wix’s ecommerce tools are pretty good for a drag and drop website builder. Of course, their tools are not as advanced as pure online store builders such as Shopify or Bigcommerce, but if you are not operating an advanced store, Wix’s features can help you build a functional store.

      We have a side-by-side ecommerce builder comparison chart here that you might find helpful.

      Jeremy

  177. #

    I purchased Wix in Feb 2015 for my online store which sells original art note cards, canvas bags and offers personalized pet portraits. Their support has been very quick with responses but I’m finding they don’t offer enough options for shipping. My issue is in my need to use USPS flat rate shipping boxes. I can fit two of one item in one box, but 2 of another item won’t fit in the same box. The item prices are almost identical so their price range option will not work for what I need and it’s too time consuming to have a weight range on the items when multiple combinations are ordered. I’m hoping they can resolve this issue before my year is up with them, or I fear I will have to find another option. I received feedback from a customer that I would probably receive orders for more items if the shipping weren’t doubled, or tripled with multiple items. I hope this makes sense.

    I love the way my site looks and functions otherwise, now that I’ve gotten past most of the learning curve.

    • Jeremy
      #

      Hi Jodi,

      Thanks for sharing your experiences with Wix with us. I’m happy to hear that you’re finding their support responsive and that you’re enjoying the way your site looks!

      Regarding shipping options, it’s a common for drag and drop builders to provide really good basic functions. But if you want more advanced features, or more options, you might have to consider a more advanced ecommerce builder such as Shopify.

      Have you checked out Wix’s App Market yet? You might be able to find more shipping tools there.

      Jeremy

  178. #

    Hello, Mr. Wong,

    I’ve put together a good looking website using WIX and it is now ready to be on the search engines.

    I’m told by WIX that it takes at least a month before it goes on search engines, possibly even longer. Is this truly the case or do the websites go on search engines sooner than one month? Or much later than that?

    I’ve also heard my friends (pessimists all, it seems) say that I’ll never be found on the internet, that my website will be so far down the pages that no one will ever hear about me and my work.

    I’m an author and I’ve the site set up so that my books, with the click of a button, are immediately linked to Amazon and Barnes & Noble, where they can be purchased. This site is a valid way for me to sell a lot of my books, but only if it is actually easily located on the internet via search engines (Google, Bing, etc).

    So, are my pessimistic friends correct, or is there a more positive response to getting found on the internet? And, if so, how do I go about doing that?

    I look forward to your response.

    Thanks!

    H.D. Greaves
    Port of Spain, Trinidad

    • Jeremy
      #

      Hello HD,

      It’s very challenging to know exactly when your website will be discoverable. It’s even more challenging to know how your website will rank in search engine search queries, as search ranking depends on well over 200 different ranking factors. Google’s search algorithm is very complex, and is ever evolving.

      It takes a lot of work to rank well on the internet. So understanding what to do and being very persistent in working on improving your rankings are some of the keys to success. Most people quit way too early after not seeing solid results after a few months.

      Good luck!

      Jeremy

  179. #

    Hello,

    I would like to build a website for my family(personal website), but which can be viewed by anyone, were we can post pics, vids and some info of our annual family gathering.

    Now my questions are:
    Will I be able to edit it every year, although I published it, as I’ll be obliged to add pics, info and vids?

    How long will be allowed to use it b4 I can start paying and upgrading?

    • Jeremy
      #

      Hi Boikago,

      Yes you can continuously update / edit your Wix website, as often as you want to. So if you have new videos or pictures, you can add them to your website. if you want to remove old content, you can do that any time as well!

      You can use the free version of Wix as long as you want to – there is no time limit to that. But if you want access to more tools, or use your own custom domain name, then you’ll have to upgrade. We have a pricing discussion section above in our review!

      Jeremy

  180. #

    i have my website that used to be hosted for free w/ my cable isp provider. the website has a domain name registered thru mydomain. can i continue to keep the mydomain domain name and still create a wix website with wix hosting?

    • Jeremy
      #

      Hey there,

      Yes you can. You just have to point your domain name from your current domain name registrar to your Wix website. You should be able to find out about how to do that in Wix’s support center. Search for “domain name”.

      Keep in mind that you have to upgrade to one of Wix’s premium plans before you can connect your own domain name to Wix website.

      Jeremy

  181. #

    Hi Jeremy,

    I am in UK and have been looking at the Wix website setup. I’m looking to set up a craft page to sell products I have made and I have played around with some of the pages on Wix. Not yet published anything though.

    Wix does look very professional and even elegant in some areas. I am a bit green when it comes to the internet and setting this up (don’t even use facebook or twitter)

    Does the site provide me a website name, or do I have to set that up separately and what is a domain name. Are these the same thing? If not what is the difference?

    Kind regards Anne

    • Jeremy
      #

      Hello Anne,

      A domain name is basically what people type into the website address bar on their website browser to get to a specific website. So for instance, the domain name of this website is http://www.websitebuilderexpert.com

      If you sign up to Wix’s annual plans (their Combo, Unlimited, eCommerce or VIP), they give you a free domain name for 1 year. After the first year, you will then have to pay to renew the domain name every single year. The cost is roughly about $20 or so per year.

      Hope this points you in the right direction!

      Jeremy

  182. #

    Hello,
    I have a small store on Etsy but their fee’s are basically robbing me blind. Out of $10 I sell I am only getting about $4 which is crazy to me. So i have a made the free page on WIX and now am just wondering, if a customer comes to buy… do they need to create an account on there? Or is it just like any other online store where you just enter payment info and go on your way?

    • Jeremy
      #

      Hello Jacqueline,

      Wow that really hurts! We actually have a discussion article about Etsy and why building a separate online store is important as part of your strategy.

      If you are just selling products, you don’t need your customers to sign in at all. You can sign up to Wix’s ecommerce plan and create products where people can just add your product to the shopping cart, and check out that way – just like how most ecommerce sites work.

      You can also check out our discussion about Wix’s ecommerce tools here.

      Hope this points you in the right direction!

      Jeremy

      • #

        I sell dry salsa and spices plus I sell gift baskets and I can only charge one rate for shipping. Who is going to pay the 10.00 to ship my 1.5 oz package of salsa. since I can only enter in one amount. so now Ive had to remove all my holiday baskets and just sell the salsa. Back to etsy I go!. nothing changes to add to your selling web page unless people vote on it. really. your supposed to be helping me make money not lose money! I cant change shipping charges on each individual item!. I cant give shipping discounts if a person buys more than one item from me and I was told to create a coupon for that. then ANYONE could use it for buying just one EZ salsa and I would lose money. this is not E commerce friendly. it is great for everything else. looking forward to taking my business somewhere else where since I am losing business on a daily basis with wix.

        • Jeremy
          #

          Hi Brenda,

          Wix does have some limitations when it comes to some ecommerce features (such as shipping as you pointed out).

          If you want a lot more flexibility for an online store, take a look at Shopify. They’re a pure ecommerce builder and so you get a lot more flexibility and features.

          Jeremy

  183. #

    I’ve already paid GoDaddy to host my sites. Can I use Wix to build and then upload to GoDaddy or does Wix only upload to its own servers?

    • Jeremy
      #

      Hi BlakelyPete,

      Wix provides all the hosting services for you already, so you can’t export a Wix website and upload it into GoDaddy.

      One of the issues is that Wix’s own website building platform is proprietary, meaning that GoDaddy doesn’t have the same infrastructure to be able to host a website built by Wix.

      So if you want to keep building your website with Wix, see if you can cancel your GoDaddy hosting plan and get a full or partial refund.

      Good luck with your website!

      Jeremy

  184. #

    One thing I would like to add as a massive draw to be aware is mandatory image optimisation wix has . At the moment one cannot opt out of it and it ruins images to a bad point by sharpening . I am retoucher by trade so it was apparent pretty much from the start. Apart from that it is supper easy to build with some decent choice of templates , fonts galleries add-ons you name it. On that part I was very satisfied. I built up my web from a scratch in 3 days it was on and working.

    • Jeremy
      #

      Thanks for sharing Tomas. I guess you have a really well trained eye for image quality!

      Jeremy

  185. #

    Hi guys… After I publish my website can I come back and update the content

    • Jeremy
      #

      Yup. You can keep updating your content as much as you want to.

      Jeremy

  186. #

    hi, quick question, how do I receive payments from customers ?

    • Jeremy
      #

      Hi Jose,

      You can sell products using Wix’s ecommerce functions. So to collect money from your customers, you have to connect your shopping cart with payment transaction service providers such as PayPal. Wix allows you to connect its ecommerce function to various payment processors. From these payment processors, you can then transfer your money to your bank account.

      Have a look at our ecommerce discussion to see more details about their online store building capabilities.

      Jeremy

  187. #

    I just came across your review and hoping you can help with my question.

    I’m a novice when it comes to my company’s website, which is why I’ve been using Yahoo Small Business for the past 8 years. However, now that my business is doing well, I need to add more pictures for my portfolio which Yahoo is limited, unless I upgrade. I was thinking of doing this, but now Yahoo Small Business will be managed by a new company and I’m not sure if I want to remain with them.

    I purchased my domain name through YSB. Is it easily to transfer to Wix? Can I also transfer the content page or verbiage to Wix or do I need to do this manually, as in start over with the design of each page? I’d like to have the ability to add pictures and manage myself, which I hope Wix will allow me to do. Thanks in advance!

    • Jeremy
      #

      Hi Lily,

      You should be able to transfer your domain name into Wix. Visit Wix’s support page here, and type in “Domain” into the search bar and you’ll see some help articles.

      There isn’t a way to “automatically” transfer your content into Wix. So the easiest way is to copy and paste the text directly into your newly set up Wix pages. For the images, you’ll have to re-insert them into Wix as well.

      To do those, just drag in the text and image elements on to your webpages, and insert your text, or upload your images.

      Once you have your content inserted into Wix, you can drag and drop them around to re-arrange your page formatting. It’s really easy to do since the entire user interface is drag and drop.

      The migration will take a bit of time (but not super challenging), and is a one time investment of your time. So it will be worth it.

      Hope this helps!

      Jeremy

  188. #

    Awesome site! Thanks for the great info and actual, non-fake, non-spammy reviews 🙂 Truly very helpful and well thought out. I will be moving forward with a Wix or Weebly site for my wife (depending on what she likes) based on your excellent content. Keep it up!
    DJ

    • Jeremy
      #

      Thanks DJ! Glad our discussions here have been helpful to you. Good luck with Wix (or Weebly)!

      Jeremy

  189. #

    I set up a lovely looking store in Wix – very easily, only to find that the shipping options are appalling and unusable. You can set one flat rate for each country. So no matter how much someone spends or how heavy or light the item they will all pay the same!

    • Jeremy
      #

      Hi Debbie,

      Yeah unfortunately it’s a feature that they haven’t introduced yet, which I agree will be very helpful to store owners.

      If it’s a key feature for you, and you want to be able to build a store easily, check out Squarespace or Weebly (click to see our discussions about their ecommerce tools). Both are also very easy to use drag and drop website builders.

      If you want a more advanced store, capable of helping you sell a very large amount of products, and with a lot of ecommerce flexibility, take a look at Shopify or Bigcommerce. Both are “pure” ecommerce builders.

      If you really want to keep using Wix (since you already built out your store), take a look at Shopify’s Buy Button, or Ecwid.

      While Shopify is a full ecommerce website builder, if you want to keep using your own website (such as Wix), while being able to convert it into an online store, Shopify’s Buy Button can do that.

      Ecwid is an independent ecommerce add-on that is also compatible with Wix. Ecwid adds a lot more advanced ecommerce related tools and options for you.

      Thanks for dropping your feedback here!

      Jeremy

      • #

        Hey Jeremy I need some assistance. This is my first time designing a web page and using Wix. I am having issues with how to insert the BUY button from Shopify. If you can give me some instructions on how to do so I would greatly appreciate it. Thanks much
        Annie

        • Jeremy
          #

          Hi Annie,

          Have you reached out to Shopify’s support team? They should have the proper tutorials and support for you.

          Jeremy

  190. #

    A few of my concerns is i wanted to plug in some java script i wasnt sure if wix allows any other scripts besides its own? Php etc. I also was concerned about rankings …how does wix compare to a standard site built in dreamweaver?

    • Jeremy
      #

      Hi Mark,

      One of the drawbacks of using Wix is that you won’t have complete flexibility to alter / insert / delete codes.

      They do have a tool called the “HTML App” that you can try to use to insert your javascript. It might work, or it might not, depending on what you are trying to do.

      This is an inherent limitation for most drag and drop website builders. Specifically for Wix, you won’t have access to the HTML / CSS codes. But if that is important to you, and you want to continue using a drag and drop website builder, take a look at Weebly as they do grant you full access to the HTML / CSS codes, so you can test adding your javascript in there.

      Good luck!

      Jeremy

  191. #

    Dear Jeremy,
    Thank you for your outstanding analysis of website builders. I hope you can make a living out of it, it is invaluable: thoughtful, up-to-date, professional. I have some questions and would be happy to pay you a fee for a one-hour consultation on choosing a web site builder for our medical practice.

    I run our busy medical endocrinology practice, austinthyroid.com, and need to update our 10yr old stale and pitiful website. Still, after 10 years, we rank highly in Austin, Texas, and cannot afford to lose that ranking.

    Question 1: will I lose our Google ranking if I rebuild our old website using Wix? I read some negative comments on Wix SEO elsewhere that claim using Wix makes it almost invisible to Google. Your review calls Wix SEO “right on par” with the other webs site builders. Would I get much better SEO paying a local small firm here to do our web site? I have got burned with a few local web site design companies, so going to another one makes me shiver.

    Question 2: in practice, how many people really change templates once done with their design? How difficult would it be for a simple web site like ours to recast by hand to a new template every year?

    Please let me know what your think. Again, many thanks for your excellent reviews
    Best,

    Ion Ratiu, PhD
    Austin Thyroid & Endocrinology

    • Jeremy
      #

      Hello Ion,

      Thanks for your comment and glad you find our discussions helpful!

      It sounds to be that your current ranking is a really important driver for your business / medical practice, and that losing the ranking may potentially be detrimental to your practice.

      Off the top of my head, I think you should consider the following:

      1) Hire a migration specialist / agency to help you manage the transition process. It can be a bit tricky when migrating sites as you will need to do 301 re-directs (so Google knows that the old page addresses are the same as the new page addresses), and also you want to ensure that all your content are still available for crawling / indexing. If you don’t have time or the expertise to deal with this, it’s definitely a good idea to hire a specialist to do this.

      I don’t have any specific recommendations, but I’m sure you can find some with a few Google searches, and interview them, get references, see case studies. I think they should give you a specific plan of attack, as planning is a significant of the process.

      You can also research how to do website migrations, just to top up your knowledge on how it roughly works, so when you do interview a few candidates, you won’t feel overwhelmed and can ask relatively informed questions.

      Good specialists are worth their fees, as I’m sure you know.

      2) Don’t move your site at all. It all depends on your risk tolerance. At the end of the day, nobody can guarantee that your website ranking will be preserved after a site migration. In my view, you should be very very skeptical if someone tells you that he/she can guarantee a 100% success rate.

      If your website traffic is a key part of your business, then keeping what isn’t “broken” is definitely an option. Maybe consider just updating your website design, while staying on the same web platform.

      I wish you all the best with your decision!

      Jeremy

  192. #

    I was going to use Wix to build a website for my husband’s company which is a start up relating to industrial clients with HVAC etc. I do not see many examples which look industrial. I am fine using any appealing template, but I am concerned about the pictures. Am I limited to Wix’s pictures or can I provide my own? I doubt you have pictures of the air conditioning units for large businesses.

    • Jeremy
      #

      Hi Susan,

      Yes you can definitely insert your own images. You can click into any image and change the images if you want to.

      As for design templates, you can take a look at their business templates and they do have some sub-categories, such as “maintenance services” that you can consider.

      Good luck!

      Jeremy

  193. #

    I have already booked a domain. Shall I transfer it into your wix ? which I have created throught your free site , if yes how.

    what amount i have to pay.

    • Jeremy
      #

      Hi Sukumar,

      If you have a custom domain name already, you can see instructions from Wix here on how to connect it to your website.

      Jeremy

  194. #

    Hi Jeremy. I’ve been reading your very useful reviews and think that Wix, Squarespace and Weebly would all be easy enough for a novice like me to use, but I haven’t been able to find any information about accessibility. I would like my website to have features that are up to W3C standards. Do these web builders qualify?

    Thanks
    Pete

    • Jeremy
      #

      Hi Pete,

      I think the code quality for drag and drop website builders are decent, but none of them will be “perfect”, unless you handcode each website yourself. One of the main reasons is that each website builder has its own code base to enable their platform to do what they do (such as drag and drop). Since each code base is somewhat proprietary, they won’t be completely W3C “perfect”.

      At the end of the day, I wouldn’t worry about that too much if you are concerned about search engines indexing your website. All the website builders such as Squarespace, Wix, or Weebly are all Google friendly.

      Jeremy

      • #

        Hi Jeremy

        I don’t think I can afford W3C perfect at the moment, but I would like to make sure that people using screenreader software etc. will be able to make sense of my site – working with disabled people, I know how frustrating it is to come across so many sites that are difficult to read if you have a visually impairment.

        Many thanks
        Pete

  195. #

    Hi Jeremy, thanks for all your advice and insights!

    I’m setting up a website with Wix for a friends small business, and would like to do more of this in the future for other people, as an online business for myself!

    I’m just wondering if I can transfer ownership or usage to them somehow, as once I’ve finished doing the site, I’d like to leave any changes etc to them. Is this possible or do I always have to manage the sites as I am the one who has created them?

    They will be paying the WIX fees to upgrade and publish their site, and I’m often traveling and sometimes out of reach, hence if they want to make changes then they can do it themselves.

    OR, if I want to do this as an online business for myself, should I be doing all the management, handling payments etc and then just charge them accordingly?

    Cheers!

    Ian

    • Jeremy
      #

      Hey Ian,

      It really depends on how you want to arrange your business. If you sign up customers first, you can then use their email addresses to get the Wix site set up for them.

      Or you can just create a few new email addresses and use them to sign up for Wix sites, then when you get a customer, you can just let them have the email addresses.

      Your last approach will also work, but then there will definitely be a bit more work on your part. However, you will be able to charge perhaps a monthly / ongoing fee for managing those sites for your customers.

      But it sounds to me that you want to offload all the administrative and editing work to your customers after you are done.

      Jeremy

      • #

        Awesome – thanks for your help here Jeremy.

        Option 1 sounds like the go to me – sign them up first and use their email!

        I’m only just starting this as an idea but WiX seems to be fairly capable of doing the job without too much hassle or need for code etc.

        I’ve shared you guys on FB and again thanks for your help!

        regards

        Ian

        • Jeremy
          #

          Thanks Ian! Glad we can be helpful here. And thank you for sharing us on Facebook!

          Best,

          Jeremy

  196. #

    Hi Jeremy,

    Great review of Wix. I think I might give the free trial a try (as you suggested) and play around with it a bit.

    A question or two if you don’t mind: My present website (with Homestead), I have “unlimited pages.” Right now, my site has over 200 pages on it. Will WIX have this as well or is there a cut-off limit?

    Also, with my present site with Homestead, each individual page has an unlimited “length.” I mainly write and post a lot of articles. Some are quite lengthy and I can stay and write on the one page pretty much for as long as I want.

    That’s want I mean by “unlimited length.”

    The mouse or scroll button will not come to a stop. I can keep writing on the same page. Do you know if I can do this with a WIX website as well?

    Also, does WIX’s website builder have the ability for me to insert other HTML codes? (Like for example: A “Pinterest” button; an HTML code for a “printer friendly button”; codes for “specialty fonts, moving fonts, etc., etc.)

    Thanks again for your review and for the time in answering all of our questions.

    Ramon

    • Jeremy
      #

      Hi Ramon,

      Wix doesn’t have any page limit restrictions. As for page length, I’ve never had any issues (within reasons I guess). They say that you can have a maximum of 60,000 pixels in height, but in practical terms, it’s hard to describe or know right away what that really means for you.

      So if you sign up for a free account, and just start inserting a ton of content, then you’ll be able to see what you can actually achieve there.

      As for embedding HTML codes – yes you can do that. They call that tool the “HTML App”. Just drag and drop it into your website and insert your widget codes there and it should work! Again, just give it a test run to see!

      Hope this helps.

      Jeremy

  197. #

    I want to use a website to profile past projects (100+), a bit like an e-commerce site does but without the price/quantity transation element, so that users can select, see detail and download a report related to the project. I realise its about the embedded database. I looked in detail at Weebly but I can’t remove the price stuff. Am I missing something or is there an alternative?

    • Jeremy
      #

      Hi Philip,

      For Wix and Weebly, there isn’t a way to remove the pricing structure from the ecommerce tools.

      So I think the only workaround you can have is to insert an image that relates to a specific project (you’d have to insert an image for a product anyway), then link it to a specific page that’s created and dedicated to that project.

      You can have more details, and insert a downloadable file on that page for that specific project.

      It’s going to take a bit of work, but achievable, and you only have to create the pages once.

      Jeremy

  198. #

    Can we get Google Analytics to work with our ecommerce site.? We have (now!) been told this unfortunate downside about using wix…

    “You can stay on Wix knowing that Google Analytics will not be able to report your ecommerce transactions.”

    Is that true??? We have GA set up to make our online shop meaningful, to track where traffic and sales come from etc. SURELY this is possible? We are devastated if setting up GA has been a completer waste of time
    thank you so much for your time

    • Jeremy
      #

      Lisa,

      I’ve actually never really used the ecommerce tracking from Google Analytics before. I’ve always used their “Goals” tracking.

      So for instance, you can set up a “Thank You” page in Wix so that when someone purchases from you, they are directed to the Thank You Page. I think with WixStores, they automatically set that up for you.

      What you do is set up a “goal” in Google Analytics, and set it up so that when a visitor lands on the Thank You Page, the goal is achieved.

      So over time, when you check back to the goals data in Google Analytics, you can sort by traffic sources, new / repeat visitors, etc, as to how many goals were achieved, giving you an idea how many sales you’ve made.

      There are a lot of tutorials online / blog posts show you how to set up “Goals”.

      Hope this helps!

      Jeremy

  199. #

    Hi Jeremy,

    Good article. Wix is a great website builder platform. Its designs are attractive and clean . I am planning to use this platform now for my new website.

    • Jeremy
      #

      Thanks for sharing your thoughts Isabella! Good luck with your website!

      Jeremy

      • #

        Thanks for your kind words jeremy.

  200. #

    After creating free site ,can website be indexed???
    I mean does robots. Txt fille allow search engines to crawl??

    • Jeremy
      #

      Hi Mark,

      Yes, search engines will index your website if you build your site with Wix.

      Jeremy

  201. #

    I am going to make a website for a ranch which will include selling grass fed beef (at some point), barnhouse to rent, and an event center for weddings. We also may include a farm to table dinner once a month with guest chefs and different area farmer’s products. Please help me to figure out which one would be the best for me. Thanks!

    PS I already us square to take payments but would like it to be on website so I don’t have to be the middle man.

    • Jeremy
      #

      Hi Tina,

      Wix isn’t compatible with Square at the moment. But what you can take a look is Weebly’s ecommerce platform.

      You can use Square to power the shopping cart, so that might be helpful for integrating your existing point of sale system.

      Jeremy

  202. #

    Hi,
    I would like to create a very specific website that is only for a certain group of individuals. It would need to include schedules, people’s availabilities, their contact info, etc. I would need each individual to be able to see all info, and only add & adjust their own info for this using a log in name & password. Is this possible useing Wix?

    • Jeremy
      #

      Hey Elena,

      I think what you might be thinking of creating a membership based website? Take a look at Wix’s Apps Market and you’ll find a membership app there so that your visitors can become members.

      But if you want to enable the users to share schedules, I think you’ll need a more custom solution for that, which I don’t think any drag & drop website builders has the ability to do that.

      You might be able to find a solution with WordPress, but I’m not familiar with anything that relates to scheduling. You can also consult with a developer to custom build something for you.

      Jeremy

  203. #

    Thanks for your review. Unfortunately, I’m a total novice at using – let along creating – websites, but I can see that the review is excellent and very helpful.

    I hope you or some of your readers might be able to address some of my much simpler requests.

    I teach English in Rome and want to post a notice of my services. Specifically, I don’t want anything fancy: no interactive website, I don’t want a lot of pages, not even any pictures. I want a very simple announcement that I’m seeking new students to study English with me. My desire for simplicity in a website follows my approach in language learning: forget all of the nice, pretty, cutsie tricks and just start speaking English – everything will follow from that on its own. It’s a philosophical statement which works in language acquisition.

    Could anyone give me advice about how I might achieve my uncomplicated goals? I’d be very grateful for any advice you might be able to offer me.

    Thanks in advance. Wanda

    • Jeremy
      #

      Hi Wanda,

      I think Wix can definitely do the job. It can enable you to build a pretty basic website (if that’s what you want), and their drag and drop tools allow you to insert content pretty much anywhere on the page, without knowing how to code at all.

      There are also plenty of templates for you to choose from. If you check out their templates, they have a “Community & Education” category, under “Business & Services”. You might find something you like there!

      Jeremy

      • #

        Dear Jeremy,

        Many. Many thanks for your helpful advice. I’m really slow at all of this – I’ve used computer and technology for a long time, but don’t take to doing new things very quickly. I’ll take a look at the templates in the categories you’ve suggested and see what they offer. On my first look at the templates, I was totally overwhelmed with the number of them and, well, essentially gave up.

        One other question: once I’ve constructed a (simple) website, how do I then get it on the internet?

        Many thanks again for reply to me. Wanda

        • Jeremy
          #

          Hi Wanda,

          No problem. We also struggled with a lot when we first started! No one is born knowing how to build websites!

          As for how to get your site published on the internet, it’s quite straight forward. With Wix, once you have your site set up (dragging and dropping content into your site), just click on “Publish” and it will be published on the internet! It’s really that simple as Wix provides all the hosting services you need so that your website can be “live” on the internet.

          Jeremy

          • #

            Hello, Jeremy,

            Thanks for your advice. I’m glad to know that I’m not the only one who grapples with these kinds of things.

            Is there a cost for publishing (I understand that to be the correct term) a completed website, or does Wix provide that for free, too? And then once I’ve published it, how can I then go online, call it up and see how it looks?

            Once again, many thanks. Wanda

            • Jeremy
              #

              You can publish your Wix site for free. However, if you want to have your own custom domain name for your website, and also to remove the Wix advertisement logo, then you will need to upgrade to one of their paid plans.

              I suppose that’s only fair as there’s no such thing as a full free lunch, right?

              If you choose to keep using the free plan, once you publish, they will tell you what is your domain name. If you upgrade to a paid plan, and connect your own domain name, then you just have to type in your website address into a website browser and you will be able to see your site.

              Jeremy

  204. #

    Once created, can Wix site templates be transferred to and used by other Wix users? I ask because the goal is to create a standard R/C aircraft hobby website template for anyone who wants to to use it.

    • Jeremy
      #

      Hi Winston,

      You can’t export templates with Wix, so there isn’t a way to share your template with others at the moment.

      Jeremy

  205. #

    Great review! Would you recommend Wix or other website builder for a planned news aggregator website for pc/mobile? I would like to start simple but woulfd like to add features down the road. Is this possible with any of the web service providers? Fyi, I do not code.

    • Jeremy
      #

      Hi A.R.

      If you are planning on building a site that is similar in terms of functionality and appearance to news / magazine sites, then I think you’ll probably need a pretty customized website, on a more powerful platform such as WordPress.

      I think news / magazine sites generally have a lot of automated feed tools and formatting that drag and drop builders won’t have.

      But, if you’re okay with just listing out the current news / articles, then Wix can work, depending on what exactly you have in mind.

      Best way to find out is to sign up for a free account and play around with their platform!

      Jeremy

  206. #

    Does wix perform well for SEO on google or is a wordpress site going to get me better SEO results? I just need my website to be FOUND!

    • Jeremy
      #

      Hi Abe,

      See more discussions about SEO in the January 3 2015 comments below.

      Generally speaking, most people believe that WordPress is better, but it really depends on how you approach SEO, and how much consistent work you’re willing to put forth on working on building a helpful, content rich, website over the LONG term.

      If you just create a website (regardless of which website builder you use) and don’t work on the proper SEO aspects of your website, it will not be easily found on the internet – no matter if you use Wix or WordPress, or any other website builders.

      It’s a lot of persistence and hard work (unfortunately or fortunately, depending on how you view things) but that’s how Google or other search engines determine if your site is worthy of being discovered on page 1 or 2 of the search results.

      A lot of people think that getting good search results come quite easily, or just by using the “right” website builder. But from my view, that’s not the right approach, as if it was that easy, then everybody should be on page 1 of search results, which obviously won’t be the case!

      Hope this gives you something helpful to consider!

      Jeremy

  207. #

    Does Wix offer a shopping cart? If so, how does the shipping mechanics work, how customizable is it, and does it cost extra…?

  208. #

    Hi! I wanted to first start off by saying that this is a great article! I found a pretty nice template to use and will hopefully purchase the eCommerce if this is up my alley. I am looking to see if Wix can help me with the website that I am trying to create? I am looking to create a website like this ‘http://www.shopstyle.com/browse/womens-clothes where I will post pictures of the items, and when the customer comes to my page and click the image, instead of going to the product page, it redirects them to the retailer’s website.

    Many of the websites I will use will be affiliates, but I was just hoping that this will point me into the right direction. You would think that someone that studied fashion and business would’ve learned how create a website in school, but they didn’t teach us that. :/ Any help would be greatly appreciated! : )

    • Jeremy
      #

      Hi Tiffany,

      If you want to insert images, then link them to other websites, then Wix can definitely do that. Just hyperlink the images to the website you want to refer to – this is a basic tool that Wix offers.

      Hope this helps!

      Jeremy

      • #

        Thank you for responding! I was able to get it to work after trying different ways that day I was able to finish the website as well and I love it! Thank you for your thoughtful review and response! : )

  209. #

    I have a youth sports training business I just started and I am wondering if Wix is for me. I have no clue how to do a website. I want to be able to post pictures and videos for training and have a calendar and menu for services. If this is the route I should go what package would you recommend? I do not want to break the bank. Thanks!

    • Jeremy
      #

      Hi Moe,

      You can definitely post pictures, videos and a calendar with Wix (the calendar using one of their free apps in their App Market)

      Wix is pretty user friendly as you literally drag and drop content into your site to build your website.

      Wix is free to use and you can always upgrade only once you feel comfortable with them. Their lowest plan is about $4 per month.

      Hope this helps!

      Jeremy

  210. #

    I have a sight through godaddy, and I’m switching over from my coded website to a wix website, so it’s easier to make changes, my question is will I still have all my email names for all my employees such as info@pimpinwear. com sales@pimpinwear. com such n such or do I lose all those emails?
    Thanks for your help..

    • Jeremy
      #

      Hi Rick,

      If your email platform is with GoDaddy, then to keep them you will have to at least keep your email services active with GoDaddy.

      But if you migrate to another email platform such as Google Apps (which has a partnership with Wix), then you can still keep all your custom email addresses. But a challenge is that you will no longer have all the email history with Google as those email history will be at GoDaddy’s database.

      But maybe you can ask GoDaddy if you can extract all the email history, so at least you have it on hand?

      Generally speaking, I think that switching email providers is not super challenging. But the really annoying part is what to do with all the email history you’ve had with the provider!

      Jeremy

  211. #

    Im a novice at building websites. I have two businesses that are related, but have two domain names. One is my business page where I post.articles, provide educational Content, may eventually want to learn to blog and do newsletters of some sort. Its multiple pages.

    The other business is product sales (roughly 200 products now But may eventually offer up to 500 or so). It also has.snippets of educational info that relates to the products I offer.

    I like all the options Shopify offers but may become a little overwhelmed. We DO sell at tradeshows and other events and I like the idea of not only being able to accept cards and paypal online, but also be able to use it as an”cash register” while were set up at events or even selling out of the small store at home. Can Wix do all that?

    I was thinking I would have to create the store in Shopify and design the other site somewhere else and figure out how to integrate or promote traffic moving from one to the other. Maybe Im overthinking it. Did I read that there is a bar at the.bottom of Wix for instant contact via FB, email, call, or map?

    THese reviews are awesome!

    • Jeremy
      #

      Hi Andrea,

      Wix does offer you an option to collect payments offline. So your customers can choose to make offline payments such as cash, check, bank transfer, etc.

      But if you are going to be setting up a store to sell hundreds of products, I’d definitely suggest you take a look at Shopify, as they are a pure ecommerce website builder and are configured to help you manage a lot of products.

      Regarding the Wix bar at the bottom, that only appears when people are viewing your site on their mobile devices. So it’s a mobile specific tool where people can tap on a button to call you directly (for example).

      Jeremy

  212. #

    The thing I love about Wix is that u can change anything, its very flexible.
    And they have the analysis feature which lets u know how much traffic u have.
    It’s an Isreal site BTW.

    Recommended!!

    • Jeremy
      #

      Anas –