Squarespace e-Commerce Now Available in Canada

Last updated on October 26, 2016
Squarespace Commerce Canada

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Squarespace announced on March 27 2013 that Squarespace Commerce is now available in Canada!

In our view, this is a significant enhancement to their e-Commerce platform and a giant step in the right direction by opening up their services to Canadian-based merchants (maybe other international merchants in the future?).

Squarespace Commerce is an integrated solution for selling physical and digital products, and after testing it ourselves we think that it is surprisingly a very robust and comprehensive way for users to set up online stores using Squarespace (you can read our Squarespace e-Commerce Business Review, and our full review of Squarespace here).

What Were Some Issues Before?

Based on our review on Squarespace’s e-Commerce features, we pointed out that there were 2 drawbacks at that time:

1) Their tax rules were only available to US States

2) Even though Squarespace has partnered with Stripe (a payment services provider), this service was only available to US merchants

Squarespace has now made updated their platform and addressed these 2 drawbacks head on.

What Did Squarespace e-Commerce Improve?

Squarespace announced 3 major improvements:

1) Canadian Currency Support

Squarespace and Stripe now fully supports merchants based in Canada.  You can configure your online store to be based in Canada and also charge Canadian customers in Canadian dollars.

Squarespace Commerce - Canadian Stripe

Here’s what Anthony Casalena (CEO and Founder of Squarespace) said:

“Since launching Squarespace Commerce, we’ve gotten an overwhelming amount of requests to make our new e-commerce features available to Canadian users.  Canada is our second biggest market, and we’re excited to offer the full range of Squarespace’s features and capabilities in this country.” 

In our view, this is a much welcomed solution to Canadians who are looking to build online stores to service their customers.

Squarespace Commerce in Canada is powered by Stripe (so the same set up if you are a US-based merchant), which makes it easy and convenient way for you to accept credit cards, especially how Squarespace makes the set up process an easy one.

Stripe charges a simple and transparent fee of 2.9% + $0.30 per successful transaction, and there are no Squarespace-imposed transaction fees for any customers.

In our view, this is a significant win over other e-Commerce focused website builders, as many of them charge you a percentage of your sales every time you sell a product – this is on top of monthly fees for using their services.

With Squarespace, they don’t charge you a transaction fee, so you can sell as many items as you can and they won’t take a cut from your profits.  See their e-Commerce Business Pricing Plan here.

2) Tax System Improvements

In the past, Squarespace’s sales tax system can only be used for US-based States.  So prior to this feature update, if you are living outside of the US, the tax options were not applicable for you.

Now, you can define taxes internationally and locally, down to the zip / postal code level.

Squarespace Commerce - International Sales Tax

Squarespace allows you the option to apply taxes on either products, shipping or both.

You can also define the level of taxes to be applied, from federal level, to provincial / state level, or even down to a single or range of postal codes / zip codes.

Squarespace Commerce - International Sales Tax

All tax rates in this image is for illustration only, and do not reflect actual rates.

 

3) Metric System Support

In addition to making improvements to welcome Canadian-based merchants, and improving flexibility to incorporate different country taxes, you can now choose between between Imperial and Metric standards to define product weights and weight-based shipping options.

Squarespace Commerce - Imperial or Metric Standards

For countries that have adopted Imperial standard, common measurements include:

  • Inches / feet / miles
  • Gallons
  • Pounds / Ounce / Tons

For countries that have adopted Metric standard, common measurements include:

  • Meters / centimeters / kilometers
  • Liters
  • Grams / kilograms

This is a good indication that Squarespace is positioning itself to expand their platform to service e-Commerce merchants internationally.  Perhaps they will open up even more to other international online based merchants in the near future.

Squarespace e-Commerce Canada – Conclusion

We think that these new improvements, including:

  • Broadening their e-commerce features to include Canadian dollars
  • Allowing online stores to configure taxes for different countries, including the ability to drill down to postal code / zip code levels
  • Adding flexibility to choose between Imperial and Metric standards of measurement

We view these improvements as a significant improvement on the already features-rich e-commerce platform from Squarespace (see our full review here).

We suspect (and hope) that Squarespace will continue to improve on their service offerings and perhaps in the near future, they will have tools available for countries beyond the US and Canada.

Squarespace Commerce is available to all existing and new Squarespace users in Canada at US$27 per month.  This monthly fee includes a comprehensive set of website and online store building tools, imposes no transaction fees, and does not limit the number of products you sell.

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Jeremy Wong

About Jeremy Wong

Maybe just like you, at first we didn't have a darn clue about how to build a website, nevermind write half a line of code if our life depended on it! We wanted to build a website to start a side business, and felt overwhelmed, confused & scared about how to actually do it, which builder to use, and making wrong decisions. After years of trials & errors using different website builders, we're here to share our experiences with you.

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Jeremy Wong

About Jeremy Wong

Maybe just like you, at first we didn't have a darn clue about how to build a website, nevermind write half a line of code if our life depended on it! We wanted to build a website to start a side business, and felt overwhelmed, confused & scared about how to actually do it, which builder to use, and making wrong decisions. After years of trials & errors using different website builders, we're here to share our experiences with you.

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3 Responses to Squarespace e-Commerce Now Available in Canada

  1. #

    I have spent several days getting to the point where I discovered that in fact the Xero accounting integration is only supported in the United States.

    Squarespace e-Commerce does not support any Canadian business that requires accounting.

    2 out of 10 redo

  2. #

    Dear Jeremy & Connie,

    I’m setting up a new e-commerce, based in Belgium, and selling internationally (mostly within the EU).

    I’ve read your reviews of squarespace and it looks like a very interesting option.

    I was going to go with Shopify until I read that their check-out process is not compliant with EU e-commerce regulations.

    Can you advise if Squarespace is?

    Alternatively , can you recommend the best option for a European e-commerce?

    I will need multiple languages, multi-currency, payment gateway with international & European payment options, and different tax calculations depending on different countries.

    Additionally I’d like a responsive design.

    Many thanks for your reply!
    Eva

    • Jeremy & Connie
      #

      Hi Eva,

      Interesting… I’m quite surprised that you read somewhere that Shopify’s checkout process is not compliant. Can you share where you found this news?

      I saw on Shopify’s press release (their 2013 year in review) that they are conducting transactions in 121 countries around the world, and given that they are quite a reputable company (they recently raised US$100 million in funding), I would image that their checkout process is in full compliance. So that’s why I’m a bit surprised.

      In any case, with Squarespace, they do have a shopping cart option if you are in Belgium and also in other major countries in Europe. You can see it under their “Business” plan on their pricing page here. I can’t be 100% sure if their checkout process is 100% compliant or not, but perhaps it’s something you can ask their support team? They answer all their emails within 1 hour.

      Alternatively, you can also use Ecwid together with Squarespace. Ecwid is an independent shopping cart service provider which can add a lot more e-commerce related features to your Squarespace website. They have merchants all around the world and so I would be confident that they are in compliance. Again you can ask them directly if you wish to get an exact answer.

      If you use Ecwid with Squarespace, you would be able to take advantage of Squarespace responsive designs as well. But Shopify’s themes are also responsive!

      Hope this helps.

      – Jeremy